“Have been ordering from Kate's for a while now for my daughter. The service has always been really fast and the clothing quality excellent. Had a problem recently with some gift cards that wouldn't work but they sorted it out straightaway with no problems. Really fantastic!”
“I ordered a few pieces online and it arrived sooner than I expected. Ordering things online and waiting for arrival can get tedious, especially overseas.
The quality on what I ordered was on point with respects to pricing. If you are looking for originality and unique clothing, this is where you want to shop.
If you're looking for cookie cutter or basic clothing this is not your place. I'm very pleased with my choices.
I will definitely be revisting Kates Clothing”
“ Great products, great offers, 5 star customer service. I messed up on a return and the email communication was friendly and fast and the issue was soon resolved without a problem. I will shop again.”
“Best company I have bought from yet. Returns are dealt with instantly. Customer service is 100% every time. Not worried to order with this company in the slightest.”
“Such a great range of products and brands, but aside from that, the customer service is personal and excellent. Will definitely support this small business as much as I can in future.”
“I absolutely love kates clothing. Thee service is brilliant delivery is always at lightning speed and any issues are dealt with so quickly and professionally. 5 star service x”
“Fantastic range of clothes, amazing deals and brilliant customer service. I've used the site since about 2009 and always come back. Returns are easy and fair.”
“The customer service is beyond excellent! I've always had the best shopping experience, fast delivery, gorgeous clothes at great prices... What's not to love?!”
“Beautiful clothing at a wonderful price! I never fail to check the ‘clearance’ section as last time I was there I managed to get a beautiful Restyle dress for £10. Lovely and helpful staff, I really could not recommend them more :) Thank you se much KC team. I don’t know how you make shipping from the UK to Aus so reasonable and quick- you just keep doing you :)”
“Everytime I ordered, everything came in the right time, well packaged and any questions with costumer service are always answered prontly and extremely nicely.
Would recommend to anyone ❤️”
“Unparalleled customer service. The staff really go above and beyond and every shopping experience I've had has been a dream. By far my favourite online shop!”
“This is my fourth time ordering from Kate's Clothing and as always I am super happy with my order! Really fast dispatch and postage and a beautiful dress. Thank you!”
“I have ordered from them many times and everything has met or exeeded my expectations. I haven't had to deal with customer service much but they have been extremely kind and helpful when I have.”
“I absolutely love this shop! I had never done online clothing shopping before (I know, I'm behind in the times), and the customer service was absolutely lovely to me when I had to return a jacket because my chest refuse to let me wear anything fun and kept me from zipping it up. I now know what sizing to look for and I've bought several items since (Nyx asymmetrical top is a personal favourite) without an issue. Long story short: this is a shop that has great products and genuinely cares about its customers. Thank you for helping a technophobe goth step into the 21st century.
(Side note, the photo doesn't do the top justice. I was recovering from tonsilitis at the time. Also, I'm terrible at taking photos. The top is absolutely lovely and so comfortable! Also, the 'Witches' Brew' mugs are amazinggggg!)”
“Love shopping here, they have an excellent range of brands, regular updates, a large clearance section and competitive prices. Everything I've received from them has been of high quality and is dispatched quickly. You are kept informed throughout the process. The only reason I don't shop more often is not enough pennies to buy all the beautiful things!”
