kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
5
Rebecca
If anyone is looking for houses for large groups, I would highly recommend using Kateandtoms.com. Throughout booking for my Hen Do they have been very supportive, easy to contact and great value! They have a range of beautiful houses to pick from. We stayed at The Elephant and Castle in Warwickshire, it was stunning and the perfect Hen Do destination 💕. https://kateandtoms.com/houses/elephant-castle/
kate & tom's 5 star review on 28th April 2019
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Posted 4 years ago
Thank you very much for your review Rebecca, we're glad that you had a good booking experience with us. We hope you and your party had a great stay at Elephant & Castle and if you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
5
Chloe
Kate and Toms have been fab the whole way through, getting in contract when needed! You advertise the most fabulous houses 😍😍😍 Thankyou!!
kate & tom's 5 star review on 4th April 2019
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Posted 5 years ago
Thank you for your kind words Chloe, we're glad you were happy with our service. We hope you and your party had a great stay at Park Avenue! The kate & tom’s team
Posted 5 years ago
5
Katie
Quick communication and lots of info send.
kate & tom's 5 star review on 27th March 2019
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Posted 5 years ago
Thank you for your kind words Katie. It looks like you and your party had a great time! The kate & tom's team
Posted 5 years ago
5
Ruth
Great welcome from the house manager. The house was prefect for the family get together. Bedroom clean with plenty of space.
kate & tom's 5 star review on 14th March 2019
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Posted 5 years ago
Thank you for your kind words Ruth, it looks like you had a great time! The kate & tom's team
Posted 5 years ago
5
Sarah
Kate and Tom’s were very helpful with our booking and if we had any questions they got back to us immediately.
kate & tom's 5 star review on 4th January 2019 kate & tom's 5 star review on 4th January 2019
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Posted 5 years ago
Thank you very much for your review and photos Sarah, we're glad that you had a good booking experience with us. It looks like you and your party had a great stay! The kate & tom's team
Posted 5 years ago
5
Maragret
From the first enquiry over a year in advance to final arrival we were given all the information we needed and more Emails were answered promptly . Having the housekeepers information in plenty of time but not so early I could misplace it was again just right . Nobody pestered us whilst we were there . Thank you
kate & tom's 5 star review on 31st October 2018
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Posted 5 years ago
Thank you very much for your review Maragret, we're glad that you had a good booking experience with us. It looks like you had a great time in the hot tub too! The kate & tom's team
Posted 5 years ago
5
Nick
Great communication, easy booking process
kate & tom's 5 star review on 9th October 2018
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Posted 5 years ago
Thank you very much for your review Nick, we're pleased to hear that you were happy with our service. We're loving the photo this morning... lots of happy faces, which makes us happy :) The kate & tom's team
Posted 5 years ago
5
Kirsten
The booking process was seamless from start to finish. The house was amazing and 5* quality perfect for our hen celebrations. Will definitely book again with Kate and Toms!
kate & tom's 5 star review on 5th October 2018
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Posted 5 years ago
Thank you very much for your review Kirsten, we're glad that you had a good booking experience with us and enjoyed your time at Riverside Mill. Thanks for sharing your lovely photo :) The kate & tom's team
Posted 5 years ago
5
Alison
Easy to navigate website and really helpful over the phone. Great suggestions as to where we could go with the facilities we were looking for. Thanks South Downs farm was fabulous, beautifully styled and plenty of space for everyone. Pool was even warm enough for last weekend of September! Lucy is lovely and served us delicious hot scones on arrival with tea or wine!!
kate & tom's 5 star review on 4th October 2018
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Posted 5 years ago
Thank you very much for your review Alison, we're glad that you had a good booking experience with us. I hope you and your party had a great stay at South Down Farms. We're loving the photo in the office this morning :) The kate & tom's team
Posted 5 years ago
4
Tess
Always quick to answer phone and queries, friendly and happy to help.
kate & tom's 4 star review on 21st August 2018
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Posted 5 years ago
Thank you very much for your review Tess, I am so glad you had a good booking experience with us. I hope you and your party had a great stay at Elephant & Castle. Jessica, Head of Client Services
Posted 5 years ago
5
Linzi
Very good, clear communication ensuring our booking was smooth from booking through to receiving our damage deposit back.
kate & tom's 5 star review on 3rd August 2018
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Posted 5 years ago
Thank you very much for your review Linzi, I am so glad that you had a good booking experience with us, I hope you and your party had a great stay at Elephant & Castle, the photo looks great! Jessica, Head of Client Services.
Posted 5 years ago
5
Stephen
Your team were always very helpful and everything we asked for went exactly to plan. We have no hesitation in using you again and recommending you to friends
kate & tom's 5 star review on 13th July 2018 kate & tom's 5 star review on 13th July 2018 kate & tom's 5 star review on 13th July 2018 kate & tom's 5 star review on 13th July 2018 kate & tom's 5 star review on 13th July 2018 kate & tom's 5 star review on 13th July 2018
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Posted 5 years ago
Thank you so much for your review Stephen, I am so glad that you had a good booking experience with us. Thank you for recommending us, we appreciate this a lot! I hope you and your party had a great stay at The Freeth. Jessica, Head of Client Services
Posted 5 years ago
5
Nicola
I LOVE YOU GUYS, always find the most unique homes through you! Nicky
kate & tom's 5 star review on 28th June 2018
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Posted 5 years ago
Hello Nicola, Wow, what a lovely comment!! Thank you so much, I am so pleased that we are always able to deliver for you :) What a stunning photo!! Best wishes, Jessica Head of Client Services
Posted 5 years ago
5
Joy
We loved having all this space for our extended family, ranging from 6 months to 75!! A chance for us all to spend some quality time together
kate & tom's 5 star review on 27th June 2018
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Posted 5 years ago
Thank you so much for your review Joy, I am so glad that you had the chance to spend quality time together, what a lovely photo. I hope you had a great stay at Lamper Head. Jessica, Head of Client Services
Posted 5 years ago
5
Hugh
Very responsive and helpful
kate & tom's 5 star review on 15th June 2018 kate & tom's 5 star review on 15th June 2018 kate & tom's 5 star review on 15th June 2018 kate & tom's 5 star review on 15th June 2018
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Posted 5 years ago
Thank you for your review Hugh, I am glad you had a good booking experience with us, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at The Moult. Jessica, Head of Client Services
Posted 5 years ago
5
Brogan
Communication amazing
kate & tom's 5 star review on 16th May 2018 kate & tom's 5 star review on 16th May 2018 kate & tom's 5 star review on 16th May 2018 kate & tom's 5 star review on 16th May 2018
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Posted 5 years ago
Thank you so much for your review Brogan, I am so glad you had a good booking experience with us, the photos look like you had a great time at The Reach! Jessica, Head of Client Services
Posted 5 years ago
5
Dawn
A fuss-free process from start to finish and an incredible location! Any time we need a large venue in future, we will be back in touch with Kate & Tom’s. The Bride to be called the stay the best weekend of her life. What more can we say?
kate & tom's 5 star review on 11th May 2018
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Posted 5 years ago
Thank you so much for your review Dawn, I am so glad you had such a booking process with us and so happy that the bride to be had the best weekend! I hope you and your party had a great stay at Riverside Mill. Jessica, Head of Client Services
Posted 5 years ago
5
Katie
Very easy to deal with and helped us with local amenities. Would definitely use again.
kate & tom's 5 star review on 2nd May 2018 kate & tom's 5 star review on 2nd May 2018 kate & tom's 5 star review on 2nd May 2018 kate & tom's 5 star review on 2nd May 2018
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Posted 5 years ago
Thank you very much for your review Katie, I am glad that you had a good booking experience with us and we look forward to helping you on your next stay. I hope you and your party had a great stay at Peak Hall. Jessica, Head of Client Services
Posted 5 years ago
4
Lucy
Responding in good time to emails
kate & tom's 4 star review on 29th April 2018
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Posted 5 years ago
Thank you for your review Lucy, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Cambrian Lodge. Jessica, Head of Client Services
Posted 5 years ago
5
James
From first contact to last kate and Tom’s took care of everything. Regular emails regarding any updates or reminders. Quickly responding to any questions asked. Absolutely hassle free. Thanks.
kate & tom's 5 star review on 20th April 2018
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Posted 6 years ago
Thank you very much for your review James, I am so glad you had a good booking experience with us. I hope you and your party had a great stay at The Grotto. Jessica, Head of Client Services
Posted 5 years ago
5
Natalie
Kate and Tom’s were really helpful with every detail when planning our weekend stay at Cedar Grange
kate & tom's 5 star review on 6th April 2018
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Posted 6 years ago
Thank you very much for your review Natalie, I am so glad you had a good booking experience with us. I hope you and your party had a great stay at Cedar Grange. Jessica, Head of Client Services
Posted 6 years ago
5
Caroline
Very helpful.
kate & tom's 5 star review on 16th March 2018
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Posted 6 years ago
Thank you for your review Caroline, I am glad that you had a good booking experience with us, I hope you and your party has a great stay at The Ridge. Jessica, Head of Client Services
Posted 6 years ago
5
Martin
The whole experience was absolutely fantastic. The booking process was very easy and the staff were really helpful on the lead up to our stay. Louise couldn’t have been more helpful on our arrival, showing us around, offering advice on the area and keeping in touch to make sure everything was ok throughout our stay without being intrusive. The house itself is amazing, it’s huge but still feels homely. We had 21 adults and there was plenty of space. It is very well equipped and the photos really don’t do it justice. The gardens are vast and in the summer must be beautiful. The village is very quaint, we weren’t able to get in the Chequers as it was full so walked over fields to the White Horse at Ledston which we would also recommend. Lovely walk took about 30-45mins. You’ll need your wellies. We would highly recommend Northridge Hall.
kate & tom's 5 star review on 7th February 2018
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Posted 6 years ago
5
Hollie
absolutely loved staying at the beachfront house it was amazing! such a lovely place, and such a lovely house. thanks so much
kate & tom's 5 star review on 2nd February 2018
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Posted 6 years ago
5
Charlotte
Riverside Mill was a beautiful house, a perfect setting for our annual university reunion. The team at Kate & Tom's have been brilliant at sharing details and information. We would definitely recommend them.
kate & tom's 5 star review on 8th December 2017
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Posted 6 years ago
5
Jenifer
They are very efficient and where able to answer any queries. They also have beautiful noises on their lists.
kate & tom's 5 star review on 28th October 2017
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Posted 6 years ago
Thank you very much for your review Jenifer. I am very happy that you had a good booking process, we try to answer any questions you may have to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Lamper Head. Jessica, Head of Client Services
Posted 6 years ago
5
Lisa
Can't fault their service organisation and communication excellent both via email and telephone answered every silly question I had. Would highly recommend their site
kate & tom's 5 star review on 19th October 2017
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Posted 6 years ago
Thank you very much for your review Lisa. We don't think there are any silly questions, we always want to make sure that everything is answered for you to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at The Reach. Jessica, Head of Client Services
Posted 6 years ago
5
Verified Buyer
My four sons wives, myself and ten grandchildren spent weekend at Marsden Manor, celebrating my 75th birthday. We had an absolutely magical time and have memories impossible to beat. Everything was absolutely superb. Best weekend ever. Thank you for the perfection of this magnificent place.
kate & tom's 5 star review on 2nd October 2017
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Posted 6 years ago
5
Nicola
The Oak House and Stables are beautifully positioned with so much space inside and out. Our party of 11 ranged from 3 to 80 and it really suited all of us perfectly. Everything was very clean, welcoming and of a high standard: it was like being welcomed into a friend's house. The pool was so warm and the children of all ages loved swimming outside. The Welcome pack of a cake and other lovely bits was also much appreciated.
kate & tom's 5 star review on 28th September 2017
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Posted 6 years ago
5
Amanda
Prompt replies to e mails, knowledgeable and courteous staff to talk to by phone and a useful website.
kate & tom's 5 star review on 12th September 2017
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Posted 6 years ago
Thank you very much for your review and kind words Amanda, I will be sure to pass this on to the team. We try to reply as quickly as we can to ensure you have no questions on the lead up to your stay. I hope you and your party had a great stay at Pedington Manor. Jessica, Head of Client Services.
Posted 6 years ago
kate & tom's is rated 4.7 based on 1,520 reviews