kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews


Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cedar Grange gave us space in which to relax as a family, with plenty of choice of entertainment to suit all ages and independent of weather. The pool and sports centre were particularly enjoyed to the full!”

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Posted 4 years ago

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Thank you very much for your review, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Very helpful staff - highly recommended Thank you for an amazing weekend!”

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Posted 4 years ago

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Thank you very much for your review Pippin, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Everything was totally seem less and communication and information about the property and the surrounding area was brilliant and always timed perfectly.”

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Posted 4 years ago

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Thank you very much for your review Laura, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Great service and friendly team. Delivered on promises and answered all my questions efficiently. Would certainly use again.”

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Posted 4 years ago

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Thank you for your kind words James, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“I cannot think of anything that might improve the visit. Everything was as we anticipated and a real treat for my 80th Birthday and enjoyed by all my children and grandchildren.”

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Posted 4 years ago

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Thank you very much for your review Paul, we're so pleased to hear that you had a fantastic 80th birthday - congrats! If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“I have used Kate and Tom’s now for 3 hen parties and they have been faultless. The communication is great and they are very efficient so booking through them provides a great experience, hence they are my go to for booking hens and we are now looking at also using Kate and Tom’s for weekend breaks not just for hens! I was also sent a ‘miss to Mrs’ guest book for the last hen which I have now filled with photos from our weekend at Sugnall Hall, a really lovely gesture from Kate & Tom’s- thank you to all of the team!”

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Posted 4 years ago

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Thank you for your kind words Bianca, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Perfect communication and responsiveness and always extremely helpful. Could not be faulted in any way. I would definitely use them again if I had the opportunity.”

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Posted 4 years ago

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Thank you very much for your review Mark, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Booking Hilltop Hall through Kate and Tom's was a pleasure - absolutely hassle free and great communication.”

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Posted 4 years ago

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Thank you very much for your review Tim, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“A very engaging website with lovely places to choose from. Helpful and efficient staff made booking our holiday easy, and we shall come back again.”

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Posted 4 years ago

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Thank you very much for your review Suzanne, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Good comms and a great house!”

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Posted 4 years ago

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Thank you very much for your review Liz, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“So easy to deal and exceptionally helpful.”

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Posted 4 years ago

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Thank you very much for your review Katie, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“From start to finish the team were friendly, efficient and helpful and made the booking process a breeze. The team even sent me a 'Miss to Mrs' memory book to capture memories of my sisters Hen Weekend which was very touching and generous.”

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Posted 4 years ago

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Thank you very much for your review Leona, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“The administration was very helpful and the payment process was very efficient. Lots of information beforehand and regular emails. The check in process was smooth”

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Posted 4 years ago

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Thank you for your kind words Anne, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Kind, professional and helpful. Great booking and customer service experience.”

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Posted 4 years ago

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Posted 4 years ago

“Good service from the team, prompt replies to queries, useful welcome / local information email.”

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Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Ali, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Quick response to enquiries and efficient and polite sales staff when making the initial enquiry,”

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Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Everyone was very helpful through the whole process.”

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Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Becky, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Amazing company who were approachable and so helpful. Booking was a breeze and any questions I had, were dealt with straight away. Communication was on point with regular emails coming through to remind of payments, how long we had left and getting everything ready etc. They even sent a complimentary guest book and postcard leading up to the event, which was a lovely gesture and was used over the weekend for our hen. Cannot recommend using Kate and toms for any house booking!! All the staff I spoke to are lovely and once again thank you so much for helping me organise an amazing hen do for my friend. Will not hesitate to recommend you or reuse you in the future :)”