This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Terrible experience. Arrived in southend and our cab wasnt there, we called the company and the guy working there (sebastian h) said the cab was going to arrive in 10 mins as they saw on the website that out flight was delayed. The flight wasnt delayed and the cab ended up arriving 60 minutes late (not 10) and what is worse is that instead of apologizing kabbee (and in particular, sebastian) was very aggressive on the phone and insisted that they were late because out flight was delayed (not true) and that we needed to be understanding because they were coming from central london to pick us up (like if it was a charity service and not something we paid for). One hour delayed is not acceptable and the lack of apologises Is even worse."
"Not reliable. They cancelled my booking at short notice saying they had no drivers available. Don't bother with this company!!"
"They are really failing - taxi doesn't show up and there's no working customer service number in the evening. They obviously partner with unreliable minicab services too - we had one lying to us that they called 6 times (no missed calls) and then disappearing. Really declining service, probably will close down soon - this will be deserved"
is rated 1.00
based on 3