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Kabayan Remit Reviews

4.8 Rating 20,918 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

4.8

Based on 20,918 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 16th March 2024

221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been waiting for the reference number.. it’s been 16 hours. I haven’t received anything yet.. I will NEVER recommend this app!!!😡😡”

Posted 1 year ago

“Everything went wrong every time I try to send money. I have used Asenso Remit for many years without problems, but now with kabayan I will never send again. I will find another remit co. This new system is ridiculous.”

Posted 1 year ago

Thanks for sharing that, Bernhard. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com Thank you!

Posted 1 year ago

“between my bank and you i have been messing around for along time. approve payment and you say something went wrong try again later, i have with the same results when are you going to learn its people you are dealing with not bloody computers”

Posted 1 year ago

Thanks for sharing that, Bernie. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com

Posted 1 year ago

“no promos whatsoever.”

Posted 1 year ago

Hi Mary Ann, please like our Facebook page for marketing promotion updates. 😊

Posted 1 year ago

“Still waiting for my refund until now. Their reason is accointing is not online.”

Posted 2 years ago

Hi Aileen, thank you for your review. Upon checking, your funds were refunded to your account the same day it was requested. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 1 year ago

“Agents are nice but Refund takes a lifetime!”

Posted 2 years ago

Thanks for sharing that, Anazel Calibugan. We're always working on improving our services, so we appreciate every feedback we get. Upon checking, your refund was processed and refunded back to your account a day after the refund was requested, which is still within the timeframe of the refund service level agreement. Thank you

Posted 2 years ago

“I cant update your new kabayan remit. My account frim asenso smooth well now when i sign in to a new apps its says ivalid email..”

Posted 2 years ago

Hi Charito , our team is already working on your case. Please keep an eye out on your email. We'll get back to you as soon as possible.

Posted 2 years ago

“Just clarification regarding the referral that I didn’t use it yet, when to avail it? Thank you for consideration for this matter. Waiting for an answer please and thanks.”

Posted 2 years ago

Hi, Lily. Thank you for your review and for raising your concern with regard to this matter. Your referral bonus is already available on your Kabayan Remit account. Thank you!

Posted 2 years ago

“This app is fucked up.doesnt work.”

Posted 2 years ago

Sorry to hear you've experienced issues with our service, Antonia. One of our representatives has already assisted you. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com. Thank you

Posted 2 years ago

“You know what, I am trying to asked help cause my account is screwed up and no body contact and also how come my account is on face book and my credentials is wrong, then my location is British country??? Somebody could contact me?”

Posted 2 years ago

Hi, Elisa. You've registered at Kabayan Remit under United Kingdom country. Our team is already working on your case. Please keep an eye out on your email. We'll get back to you as soon as possible. Thanks!

Posted 2 years ago

“Why can't your website recognize my email address?”

Posted 2 years ago

Sorry to hear you've experienced issues with our service, Zenaida. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 2 years ago

“New app as Kabayan is complicated!”

Posted 2 years ago

Hi, Lorenza. We're always working on improving our services, so we appreciate every feedback we get. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 2 years ago

“Fund transfer remit is slow-moving. It took 5 hours waiting for the funds. I try to message kabayan remit via messenger but no response at all.”

Posted 2 years ago

Thanks for sharing that, Noemi. Thank you for your review, and please accept our apologies for any inconvenience caused. We'll always do our best to deliver your money to your loved ones as quickly as possible. Your transaction was processed 5 minutes after we received your payment via Interac e-transfer. However, as a Money Service Business (MSB) regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), we are legally required to check our customers' documents from time to time. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 2 years ago

“No one is answering the call and no available agent. How can I resolve the situation during the time I sent the money and there is a mistake? I will not recommend you but instead I will tell the people how bad your service is.”

Posted 2 years ago

Thanks for sharing that, Marina. We're always working on improving our services, so we appreciate every feedback we get. We're receiving a high volume of calls/inquiries, but we're ensuring that all of our clients' concerns are adequately handled. Our customer care is 24/7 available, and you can reach us via call, Facebook messenger or email. Thank you!

Posted 2 years ago

“Not working to send”

Posted 2 years ago

Hi, Gino.Upon checking, you've successfully remitted under your Kabayan Remit account. Should you need further assistance, please feel free to send us more details at info@kabayanremit.com . Thanks!

Posted 2 years ago

“nothings work.they put wrong date of birth now i cannot access.”

Posted 2 years ago

Sorry to hear you've experienced issues with our service. Your concern is already sorted. Thank you !

Posted 2 years ago

“My money was sent to wrong recipient and no one has been able to fix the problem. I’m still waiting for my money back.”

Posted 2 years ago

Hi Vincent, sorry to hear you've experienced issues with our service. Our team is already working on your case. Please keep an eye out on your email. We'll get back to you as soon as possible.

Posted 2 years ago

“It took long time to verified my account. After I give my driving license and my bank statement to open account I made my first transfer just to get email that I need to send my bank statement again as I wanted to send 4.000£ So I did. Unfortunately they can’t see any salary on my statement so they declined to send money. I currently moved country and I’m self employed. I have big amount of saving on my account too. It so disappointing as so many of my friend used their service and nobody ever been ask for any ID or bank statement.”

Posted 2 years ago

“Very complicated to ask the document and even the security reason details details they will ask when it’s big amount even we provide the bank statement where the money come from. You can’t screen shot your mobile bank for security reason coz even the bank here in the United Kingdom will never ever ask coz they knew that the costumer private detail and nobody can see it.”

Posted 2 years ago

Thank you for your review and for raising your concern with regard to this matter. We would like to apologise for any inconvenience caused. Please note that as a Money Service Business (MSB) regulated by the Financial Conduct Authority (FCA), we are legally required to check our customers' documents from time to time, especially when sending large amounts. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 2 years ago

“Inconsistent”

Posted 2 years ago

Sorry to hear you've experienced issues with our service, Crisaldo. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 2 years ago

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Kabayan Remit is rated 4.8 based on 20,918 reviews