Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.64

4.6 Rating 2,757 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,757 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Just Value Doors Ltd 4 star review on 7th February 2021

Mark Beattie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service again from Jack as always .”

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Posted 3 months ago

“web site good except when trying to pay. however Jack was very helpful and resolved the issue very quickly”

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Posted 3 months ago

Hi Andrew, Thank you so much for taking the time to leave us a review! We truly appreciate it. We would be really keen to hear your feedback regarding the issues you had making payment, so if you have time, please email support@justvaluedoors.co.uk with your experience. Nonetheless, we're glad that Jack was able to assist you promptly and resolve the issue effectively. Thank you again for choosing Just Value Doors and for sharing your positive experience with us! Kind regards, Just Value Doors We're all about making it easier to order new doors and windows

Posted 3 months ago

“quick ordering process with an easy to use website. Looking forward to receiving our bi-folds and window.”

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Posted 3 months ago

“Great site very easy to order”

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Posted 3 months ago

“Easy to use website, very good prices. Will see quality when I receive the product. Can’t wait!”

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Posted 3 months ago

“Website very user friendly and easy ordering process. Good price compared to other places. Can't comment on delivery or quality yet as I have only just ordered but so far so good.”

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Posted 3 months ago

“Very easy to understand ordering process. Sales team very helpful”

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Posted 3 months ago

“I have used just value doors a few times now and they have all ways been spot on.”

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Posted 3 months ago

“Great value with all the options you could wish for”

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Posted 3 months ago

“The service team are quite outstanding. Reassuring, and able to guide even the confused through the options to make the best decisions.”

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Posted 3 months ago

“Charley was great to deal with, helped me though the ordering process. chose Just value doors as their U values were better than others and could easily fit cat flap to the glazed door.”

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Posted 3 months ago

“Good range of products and easy to order online”

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Posted 3 months ago

“Very easy to use website, ordered window”

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Posted 3 months ago

“Competitive price hopefully the product is as impressive as service”

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Posted 3 months ago

“I have just completed my order sign off and found this Company's on line ordering system supported by a very patient and helpful sales department (thanks Jack) very user friendly. If the product I've ordered is to the same standard as the pre-order service I've received I shouldn't be disappointed.”

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Posted 3 months ago

“Website easy is easy to use and navigate prices are fair and quality is good but I did get a surprise from the £65 delivery fee put on at the end after I had already gave the customer a price.”

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Posted 3 months ago

“Easy to use website and good product range”

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Posted 3 months ago

“Really great website and well priced products!”

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Posted 4 months ago

“I ordered two windows in mid-October, four days later I receive an automated email stating that delivery would take 8 weeks (mid-December). Delivery information on the website states two weeks for stock items and four weeks for non-stock items. I wasn't happy about the 8-week delivery timeframe, so I called them immediately and asked to cancel but was told it was too late to cancel. It is now mid December and I just received a new automated email stating that the windows won't be delivered for another 4 weeks (mid-January)! That will be 3 months total delivery time for UPVC widows. Completely unacceptable. These are standard windows, nothing too fancy, they are anthracite black/ grey which is one of the standard colours on their website. I am guessing that these products are made in China and then shipped to the UK, which is why it takes so long for delivery. If the website was honest with the delivery times, I would have purchased somewhere else. I guess we will have no windows for Christmas then, not happy at all.”

Helpful Report

Posted 4 months ago

Hi Stu, Thank you for taking the time to leave a review. We are very sorry for the delay to your order, we are working hard to get this order delivered to you as soon as possible. Your order comprises of non-standard windows as they are flush casements and have the anthracite grey smooth colour - both options of which incur a slightly longer lead time. All our products are manufactured in the UK, we do not import any of our product range. Nevertheless, we are sorry for the delay delivering your order. If you require further assistance in the meantime, please contact support@justvaluedoors.co.uk Kind Regards Just Value Doors We're all about making it easier to order new doors and windows

Posted 4 months ago

“The worst company on the planet there won't Give a refund for a door I ordered 8 weeks keep telling me lies, I've missed the deadline on the job and days io work waiting on delivery of door and won't give me a refund stay well clear the staff just fob you of with lies”

Helpful Report

Posted 4 months ago

Hi Oliver, Thank you for taking the time to leave a review. We are very sorry for the delays experienced, I know you have been speaking with our customer services team who have given you some options, including a refund, and they are waiting for your email response. Please get in touch with support@justvaluedoors.co.uk for further assistance. Kind Regards Just Value Doors We're all about making it easier to order new doors and windows

Posted 4 months ago

Just Value Doors Ltd is rated 4.6 based on 2,757 reviews