Rugs Online Reviews

4.4 Rating 39 Reviews
87 %
of reviewers recommend Rugs Online
Read Rugs Online Reviews

About Rugs Online:

Large range of high quality rugs for your home.

Visit Website

Phone:

0161 798 7980

Email:

sales@justarug.co.uk

Location:

Office 73, The Cobalt Building, Lower Pemberton
Ashford
TN254BF

Write Your review

Tell us how Rugs Online made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I ordered my rug on the 10th of April and I still haven't received it or any update. I rang about 2 weeks ago and was told it would be here in next few days. Nothing.
Helpful Report
Posted 6 years ago
We love our rug! It's one of the nicest Berber style rugs I have seen around. Just a rug was offering it at the best price by some way.
Helpful Report
Posted 7 years ago
The rug itself is even better than it showed in pictures. Just a rug was significantly cheaper for the same rug than several other shops we found. Delivery could have been prompt, but let down by the local branch of UPS, we went to go pick it up from their dispatch centre. The reason for me docking 1 star. Yanki at Just a rug has been courteous in replies to emails.
Helpful Report
Posted 7 years ago
Really helpful service and I paid a great price for my Inaluxe Coda rug. Thanks vety much!
Helpful Report
Posted 7 years ago
Lovely rug. Just like the picture. Molting a bit but is wool so expect that. Quick delivery. Good communication.
Helpful Report
Posted 7 years ago
Very helpful staff,quick and efficient service
Helpful Report
Posted 7 years ago
Best price I found for the rug I bought and prompt delivery. Thanks Just a Rug.
Helpful Report
Posted 7 years ago
Fabulous service and rug prompt delivery well packaged
Helpful Report
Posted 7 years ago
Great rug with quick delivery...looks fab night my nursery.
Helpful Report
Posted 7 years ago
Couldn't be happier with the service and really good quality of the rug. I have recommended to friends and family
Helpful Report
Posted 7 years ago
We ordered a green stripy rug for our living room and when it arrived it had a small amount of damage, like a "click" in the material. There was no issue at all replacing the item for another one and we are deighted with the value for money. If we buy any more rugs we will definitely look at using Just a Rug again.
Rugs Online 5 star review on 27th October 2016
Helpful Report
Posted 7 years ago
Thanks for your enthusiastic review , Have you checked out our new designer range ? We have offers and discounts all the time - keep up to date on our Facebook page . Look forward to being of future service
Posted 7 years ago
Just a Rug delivered my new rug safely and swiftly, it was well packaged and the quality of the rug itself is fantastic, really pleased with this purchase
Helpful Report
Posted 7 years ago
The purchase process was very easy and delivery time as descried. Very good value for money.
Helpful Report
Posted 7 years ago
Two very nice rugs, much admired. Arrived on time.
Helpful Report
Posted 7 years ago
I love my rug, it looks great on my entrance. Really good customer service, I had to get in touch cause I would not be at home on delivery date and they really do their best to agree alternative arrangements.
Helpful Report
Posted 7 years ago
Good quality rug at affordable prices! Wouldn't hesitate to use this company again! Fast delivery too!!
Helpful Report
Posted 7 years ago
We needed a wool hearth rug because of its' fire retardant properties. After searching the internet we found Just a Rug had the best deal. The rug is really good quality, service and delivery were spot on.
Helpful Report
Posted 7 years ago
Poor quality. The rug continues to be fuzzing out. Although vacuumed over and over. Sorry I bought it.
Helpful Report
Posted 7 years ago
Do not under any circumstances buy anything off this company! I have ordered a rug and it never arrived 3 months later I have rang this appalling company hundreds of times left voicemails and all they do is blank me so I now had to start a case with trading standards. Save yourself all that hassle as they have robbed me and now it's a nightmare trying to get my money back!
Helpful Report
Posted 8 years ago
We have no knowledge of this complaint and have not received any messages or correspondence
Posted 7 years ago
Good quality thick pile rug.
Helpful Report
Posted 8 years ago
Rugs Online is rated 4.4 based on 39 reviews