How would you rate
Just A Rug
"I ordered my rug on the 10th of April and I still haven't received it or any update. I rang about 2 weeks ago and was told it would be here in next few days. Nothing."
"We love our rug! It's one of the nicest Berber style rugs I have seen around. Just a rug was offering it at the best price by some way."
"The rug itself is even better than it showed in pictures.
Just a rug was significantly cheaper for the same rug than several other shops we found.
Delivery could have been prompt, but let down by the local branch of UPS, we went to go pick it up from their dispatch centre. The reason for me docking 1 star.
Yanki at Just a rug has been courteous in replies to emails."
"Really helpful service and I paid a great price for my Inaluxe Coda rug.
Thanks vety much!"
"Lovely rug. Just like the picture. Molting a bit but is wool so expect that. Quick delivery. Good communication."
"Very helpful staff,quick and efficient service"
"Best price I found for the rug I bought and prompt delivery. Thanks Just a Rug."
"Fabulous service and rug prompt delivery well packaged"
"Great rug with quick delivery...looks fab night my nursery."
"Couldn't be happier with the service and really good quality of the rug. I have recommended to friends and family"
"We ordered a green stripy rug for our living room and when it arrived it had a small amount of damage, like a "click" in the material.
There was no issue at all replacing the item for another one and we are deighted with the value for money.
If we buy any more rugs we will definitely look at using Just a Rug again."
Thanks for your enthusiastic review , Have you checked out our new designer range ? We have offers and discounts all the time - keep up to date on our Facebook page . Look forward to being of future service
Posted 1 year ago
"Just a Rug delivered my new rug safely and swiftly, it was well packaged and the quality of the rug itself is fantastic, really pleased with this purchase"
"The purchase process was very easy and delivery time as descried.
Very good value for money."
"Two very nice rugs, much admired. Arrived on time."
"I love my rug, it looks great on my entrance. Really good customer service, I had to get in touch cause I would not be at home on delivery date and they really do their best to agree alternative arrangements."
"Good quality rug at affordable prices! Wouldn't hesitate to use this company again! Fast delivery too!!"
"We needed a wool hearth rug because of its' fire retardant properties. After searching the internet we found Just a Rug had the best deal.
The rug is really good quality, service and delivery were spot on."
"Poor quality. The rug continues to be fuzzing out. Although vacuumed over and over. Sorry I bought it."
"Do not under any circumstances buy anything off this company! I have ordered a rug and it never arrived 3 months later I have rang this appalling company hundreds of times left voicemails and all they do is blank me so I now had to start a case with trading standards. Save yourself all that hassle as they have robbed me and now it's a nightmare trying to get my money back!"
We have no knowledge of this complaint and have not received any messages or correspondence
Posted 1 year ago
"Good quality thick pile rug."