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Junction 2 Interiors Reviews

4.7 Rating 374 Reviews
95 %
of reviewers recommend Junction 2 Interiors
4.7
Based on 374 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Junction 2 Interiors Reviews

About Junction 2 Interiors:

Junction 2 Interiors are a leading supplier of Bathrooms and Kitchens, based in the West Midlands and selling to customers across the UK.
We have a showroom with over 500 Displays from quality Bathroom supplies, such as Duravit, Heritage, Crosswater, Matki , Merlyn Showers & Hansgrohe.

Visit Website

Phone:

0121 543 4472

Email:

admin@junction2interiors.co.uk

Location:

870 Wolverhampton Road Oldbury,
Oldbury
Oldbury
B69 4RS

Write Your review

Junction 2 Interiors 4 star review on 19th July 2024
Ashley F
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep &
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep &
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep &
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep &
Junction 2 Interiors 5 star review on 16th July 2023
"J"
Junction 2 Interiors 5 star review on 3rd June 2023
Arshad A
43
Anonymous
Anonymous  // 01/01/2019
Delivery was poor and expensive. It arrived on a 18ton lorry that could not get up our road.
Helpful Report
Posted 9 years ago
Dear Mr Simmonds, Thank you very much for your feedback. Regarding your delivery, we use a pallet delivery network to deliver this ensures the fragile product gets to you intact. This is the reason for the cost charged. From years of experience cheaper Couriers cost both us and more importantly the customer time in damages and late deliveries. I am sorry we were unaware of restrictions to your property, we hope this did not cause too much of a problem. Kind Regards Alistair
Posted 9 years ago
We are very pleased with our purchase. We were also impressed that your Customer Support Team rang us prior to delivery to check that we had actually ordered the product that we wanted. Thank you for the prompt delivery.
Helpful Report
Posted 9 years ago
i ordered a bathroom suite and was told it would be delivered in 14 days as part of it was to be ordered from the manufacturer! It was in fact delivered after only 7 days! Jay stayed in touch with me and also sorted out a replacement cistern lid (i dropped it when i opened it) that came in 3 days! Thanks Jay
Helpful Report
Posted 9 years ago
Helpful with advice and have a great showroom, quick delivery and always competitive prices. would recomend
Helpful Report
Posted 9 years ago
Good company delivered on time
Helpful Report
Posted 9 years ago
Easy to order, although I don't like having to put in all my personal details before accessing information, that's a bit unnecessary and off-putting. I nearly exited your site without going any further. Goods came quickly via TNT.
Helpful Report
Posted 9 years ago
it would help if there was a description of the colour, diamond white, ivory white etc. A few days after purchase and I still do not have the VAT invoice which I asked for. Good speedy delivery.
Helpful Report
Posted 9 years ago
Very poor service !! Ordered toilet seat 2 weeks ago and still haven't got it !!! No one even bother to send email to say they havent got it! Quick to take payment but thats about it !
Helpful Report
Posted 10 years ago
Hi Barbora, I am sorry to hear you are disappointed. The order was delivered today 15-7 and signed for by yourself so please advise if this is not the case. You placed your order on the 3rd and we aim to deliver within 7 days, so we are a few days late, for which we apologise, but the order was Not 2 weeks late. Hope this clarifies. Steve Hunstone
Posted 10 years ago
Please use another delivery company, the company who brought my item had no idea what they where doing, wrong day wrong time was just a good job a neighbour happend to be in an took the delivery. Rubish service from them, reflect back on to your compay unfortunately
Helpful Report
Posted 10 years ago
Hi, waited nine days for order so Emailed and the next day it arrived. The box was damaged but the contents were fine and worked. I am used to ordering at John Lewis and collecting within 24 hours or with Amazon and getting within a few days. So 10 days was a long wait. But let's keep this in perspective I did not die.
Helpful Report
Posted 10 years ago
Product arrived on time and well packaged. Good quality product and would recommend Junction2interiors.
Helpful Report
Posted 10 years ago
I ordered some Duravit products and was expecting the delivery time specified on the website. The items were marked as in stock but were not and the delivery was considerably delayed because the products had to be sent from the manufacturer in Germany. No one ever bothered to notify me of any delay. Customer service is poor and failed to call back as promised to give me an update.
Helpful Report
Posted 10 years ago
Hi, I am sorry to hear you have had a poor experience with Junction 2. Accurate stocking levels are difficult with Duravit at the moment as they are in the process of bringing out a new range meaning we have had a few issues with stock lead times. This does not absolve us however from keeping you informed. I have looked into this and made sure we have improved our communication with Customers. I would like you to try us again, if you want to order anything please come back to me and I will ensure we give you a generous discount. Steve Hunstone
Posted 10 years ago
Well described catalogue with ample detail to locate the right product. Fitted first time following excellent instructions. Fast response and good communications .
Helpful Report
Posted 10 years ago
Unbelievably prompt delivery to Northern Ireland! Excellent service....highly recommended.
Helpful Report
Posted 10 years ago
3 corner glass shelves ordered. Good price and nicely packed. Thank you.
Helpful Report
Posted 10 years ago
Excellent service as ever from J2
Helpful Report
Posted 10 years ago
The delivery was fast and efficient no problems at all. I would definetly order from them again.
Helpful Report
Posted 10 years ago
Arrived on time and was exactly as ordered.
Helpful Report
Posted 10 years ago
Great value item, let down by poor delivery. Around 10 days including a call from me to find it's where abouts. Once I rang it arrived next day, very well packaged. Postage was quite expensive considering RM quote 2kgs at this size £2.80. I think I paid £6.95. I would use again as many items are quite specialist, and customer services are very good at reloving issues.
Helpful Report
Posted 10 years ago
Great value item, let down by poor delivery. Around 10 days including a call from me to find it's where abouts. Once I rang it arrived next day, very well packaged. Postage was quite expensive considering RM quote 2kgs at this size £2.80. I think I paid £6.95. I would use again as many items are quite specialist, and customer services are very good at reloving issues.
Helpful Report
Posted 10 years ago
Junction 2 Interiors is rated 4.7 based on 374 reviews