Jules B Reviews

Name: Jules B
Address: JulesB Head Office, Yellow Brick House, Newcastle United Kingdom, Newcastle upon Tyne
Rating: 4.83

4.8 Rating 8,202 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,202 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item well packaged and delivered on time no issues.”

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Posted 2 years ago

“A great firm supplying quality products.”

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Posted 2 years ago

“Speedy refund from having to return bag due to being too small. Would definitely use again with the great service received. Good first impression as not used before.”

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Posted 2 years ago

“Great shop online experience”

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Posted 2 years ago

“Great online service a perfect way to make my purchases”

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Posted 2 years ago

“Nice quality weekend bag for my husband. He was very pleased with the size, shape and most importantly the quality of the leather. The cotton lining could have been a bit nicer (it showed black on the website and turned out to be cream) but overall........good value for money and a winner!”

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Posted 2 years ago

“Very good customer service. Clothes arrived quickly and efficiently. No quibble or delay over a refund. Well done.”

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Posted 2 years ago

“Quick delivery and paid for return”

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Posted 2 years ago

“Fantastically quick delivery, packaged well. First jacket I bought was to small so had to return and couldn’t find the return label to print out from Royal Mail web site so had to use the QR code at post office.”

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Posted 2 years ago

“Easy to find product and order. Only problem with the order was Parcelforce delivering a couple of days early despite me selecting my chosen delivery day so had to re-arrange my plans, other than that happy as larry”

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Posted 2 years ago

“A fantastic top although I paid for express delivery from Friday for Saturday delivery,it turned up on the Monday Annoying that companies don’t proactively check this, that they have not kept their part of the bargain no refund received as yet The returns at JulesB is excellent on a side note”

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Posted 2 years ago

“Excellent response and advice from Sophie and Bernie. E-mail as explained is a standard e message -this I think needs to be looked at as message is not always relevant. I asked for a replacement and not a refund. There was a problem with the Jules b website, luckily I was helped through this problem(after three phone calls) by two very patient and pleasant ladies called Sophie and Bernie' I'm looking forward to the delivery of my 'Lofina' product. Thank you”

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Posted 2 years ago

“Although I return the items I purchased it was a simple process to follow with no problems.”

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Posted 2 years ago

“Very pleased with prompt service and order was boxed very securely.”

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Posted 2 years ago

“I have used Jules B before and I have never had any problems until this last purchase. For some reason I was unable to login and reset my password and I actually left the website to look for the item elsewhere. After being unable to find the same item for around the same price I went back to Jules B website and tried again. Luckily I was able to login and purchase the item. I had to pay extra for next day delivery”

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Posted 2 years ago

“Ordered on the app and found it totally annoying I could only get as far as request for payment after trying numerous times on different devices I opened the web site on a search engine and only then could I complete my order. I have placed orders with you before and have never had this problem”