Jules B Reviews

Name: Jules B
Address: JulesB Head Office, Yellow Brick House, Newcastle United Kingdom, Newcastle upon Tyne
Rating: 4.83

4.8 Rating 8,202 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,202 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is one of my favourite shops online. Next day delivery easy returns and rapid refunds. Excellent choice of designer labels.”

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Posted 1 year ago

“I ordered from Ireland on your website from the UK. Therefore I could place an order but as the boots were being shipped to Ireland I was charged €48 import duty. I was unaware of this fact when placing the order and I think if items are being sent aboard a message should be issued before the payment page.”

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Posted 1 year ago

Dear Jenny, Thank you for taking the time to leave us a review. As all orders are dispatched from the United Kingdom, any customers based in the EU ordering from our UK site will be subject to customs duties and taxes, which is specified in our delivery policy. We appreciate the feedback on making this clearer when ordering, and this has been forwarded to management for their consideration. We are in the process of updating our website to make ordering internationally easier, so we aim to ensure shopping experiences such as your own are more straightforward. If you wish to discuss this further, please do not hesitate to reach out to us through customercare@julesb.co.uk. Kind regards, Jules B.

Posted 1 year ago

“Jules B is quality service”

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Posted 1 year ago

“Great choice of clothes and shoes online. Great sale choice and prices.”

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Posted 1 year ago

Dear Delyth, Thank you for taking the time to review. We are delighted you are happy with your order. Kind regards JulesB

Posted 1 year ago

“Great. Speedy delivery and super quality item. Very happy customer.😃”

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Posted 1 year ago

“Good price, and delivered on time.”

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Posted 1 year ago

“Fast service, well packaged and quickly delivered what’s not to like? I’ll be back soon I hope :)”

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Posted 1 year ago

“I found Jules B's ordering process easy to use and they have great products!”

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Posted 1 year ago

“Why go to Manchester or London, when you have JulesB on your doorstep. All the best designers, fab choice. Great online shopping and easy returns! I ❤️Jules..”

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Posted 1 year ago

“Always brilliant to deal with. Their customer service is superb!”

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Posted 1 year ago

“Excellent shop. Very helpful, very reliable.”

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Posted 1 year ago

“Can’t complain about the delivery, it was just the stain”

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Posted 1 year ago

“First class service. Prompt response to my email enquiry. The bracelet arrived next day and was beautifully packaged. Delighted to have ‘stumbled’ upon Jules B earlier this year.”

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Posted 1 year ago

“Excellent quick delivery”

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Posted 1 year ago

“This company is just excellent, they respond to emails returns are made as easy as possible and free delivery if you spend over £100. I wish they sold everything I ever needed.”

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Posted 1 year ago

“Was so pleased with my dress. It was hard to source and great to find it - even better was how quickly it was delivered and how straight Forrest’s the delivery was - thanks for sorting this out!”

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Posted 1 year ago

“Excellent price in sale and very efficient delivery”

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Posted 1 year ago

“Fantastic - really quick delivery and excellent communication”

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Posted 1 year ago

“Fast and efficient and good quality”

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Posted 1 year ago

Thank you for taking the time to leave us a review. We are delighted to hear you are pleased with the speed of delivery and the quality of your purchase. We hope you'll be back again soon so we can continue to impress you with our service. Kind regards, Jules B.

Posted 1 year ago

“Experts in quality, packaging and speed”

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Posted 1 year ago

Thank you for taking the time to leave us a review. It is fantastic to hear you would consider us experts. Our team work hard to ensure all orders are packaged beautifully as well as promptly to ensure our customers receive them in good time. We hope to see you again soon! Kind regards, Jules B.

Posted 1 year ago

Jules B is rated 4.8 based on 8,202 reviews