Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,684 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,684 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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"Amazing service, great quality and fast delivery. Very helpful when enquiring about engraving service.\r\n100% recommended Joshua James Jewellery"

Joshua James 5 star review on 7th February 2024

Natalie Richards

"Bracelet and links were dispatched very quickly.\r\nWell packaged and as described.\r\nWebsite offered a large and varied selection.\r\nVery impressed with the service. Would use again and would recommend. "

Joshua James 5 star review on 5th February 2024

Anonymous

"Absolute first class service, from start to finish.\r\nThe ring is Beautiful and will order again. \r\nAs you can see I doubled up with a infinity ring my husband bought me for our 25th wedding anniversary."

Joshua James 5 star review on 27th November 2023

Karen Dobson

"Myself and my daughter have ordered many items off Joshua James, we love the nomination bracelet and charms , the Choice is amazing the delivery is quick and the gift packages that come with it are lovely. Prices are reasonable for everyone."

Joshua James 5 star review on 2nd November 2023

Pauline Wiggins

"Great quality and exactly what I ordered. Love it"

Joshua James 5 star review on 19th October 2023

Lesley Jack

"Fantastic service"

Joshua James 5 star review on 28th August 2023

Michelle Paul

Anonymous

Anonymous // 01/01/2019

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Natalie Richards

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“Amazing service, great quality and fast delivery. Very helpful when enquiring about engraving service. 100% recommended Joshua James Jewellery”

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Posted 2 months ago

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Anonymous

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“Bracelet and links were dispatched very quickly. Well packaged and as described. Website offered a large and varied selection. Very impressed with the service. Would use again and would recommend.”

Helpful Report

Posted 2 months ago

Karen Dobson

Verified Buyer

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“Absolute first class service, from start to finish. The ring is Beautiful and will order again. As you can see I doubled up with a infinity ring my husband bought me for our 25th wedding anniversary.”

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Posted 4 months ago

Pauline Wiggins

Verified Buyer

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“Myself and my daughter have ordered many items off Joshua James, we love the nomination bracelet and charms , the Choice is amazing the delivery is quick and the gift packages that come with it are lovely. Prices are reasonable for everyone.”

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Posted 5 months ago

Lesley Jack

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“Great quality and exactly what I ordered. Love it”

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Posted 6 months ago

Michelle Paul

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“Fantastic service”

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Posted 7 months ago

Amanda Shaw

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“Great charm. Great value. Fast shipping. Looks great on my bracelet can not wait to buy more”

Joshua James 5 star review on 17th August 2023

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Posted 8 months ago

Siobhan Lindsay

Verified Buyer

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“My platinum wedding band is perfect. The engraving on the inside of it is beautiful. I contacted customer services as I was ordering the ring last minute. They assured me that they would get it to me on time. Then I’d ordered the wrong size so emailed again the day after I’d made the order and they changed the size. The service from staff at Joshua James both in the phone and by email was excellent. They were so helpful and kept in touch with me to let me know when the ring was on its way and I received it sooner than expected. Beautiful quality ring at the best price. Thank you”

Joshua James 5 star review on 24th July 2023

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Posted 8 months ago

Sally Storrs -dobson

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“Very sweet delicate bracelet bought to wear on same wrist as my watch really love it”

Joshua James 5 star review on 27th May 2023

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Posted 10 months ago

Thank you, Sally, for your amazing 5 star rating of Joshua James! We are so glad that you love your Very sweet delicate bracelet, worn on the same wrist as your watch. We appreciate you being a loyal, returning customer! Kind regards, The JJ team x

Posted 10 months ago

Meryl Brooker

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“Ordered the cutest little robin nomination charm, fab quality, quickly arrived and packaged well. Have used Joshua james before and will continue to for future orders. Their prices are fantastic as well.”

Joshua James 5 star review on 15th May 2023

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Posted 11 months ago

Thank you so much, Meryl, for your 5 star rating of Joshua James! We're thrilled that you're a returning customer and appreciate your kind words about the robin nomination charm. We strive to provide the best quality jewelry and great prices that keep our customers coming back for more. We look forward to continuing to provide you with more items in the future! Kind regards, The JJ team x

Posted 11 months ago

Duha Dasoqi

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“A wonderful store, the goods are available as we like, the delivery is fast and free, and if the goods are out of stock, they return to the store quickly … I recommend it with love ♥️”

Joshua James 5 star review on 1st May 2023

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Posted 11 months ago

Thank you so much for your 5-star rating of Joshua James and your kind words! We are so grateful to have such a loyal customer like you. It's our top priority to make sure that our customers have the best experience possible, so we appreciate you taking the time to share your feedback with us. Kind regards, The JJ team x

Posted 11 months ago

Janis Bromfield

Verified Buyer

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“Easy web site to place order. Quick delivery and good presentation and nice box and gift bag to put my nomination charms in. Makes the present look nice. And some were for myself and look nice on my bracelet.”

Joshua James 5 star review on 11th April 2023

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Posted 1 year ago

Thank you so much, Janis, for the wonderful 5 star rating of Joshua James! We really appreciate your feedback and are glad to hear that you enjoyed our easy ordering process, quick delivery, and presentation. It's always lovely when a present looks nice, and we are glad to be able to provide that! Kind regards, The JJ team x

Posted 1 year ago

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Anonymous

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“Excellent service, delivery quick and good communications.”

Joshua James 5 star review on 13th March 2023

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Posted 1 year ago

Louise Hall

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“Recently bought two Nomination charms and found the service excellent! I found the prices reasonable, items arrived in good time and when the emails said. Very pleased with what I ordered and will definitely be using again!”

Joshua James 5 star review on 14th February 2023

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Posted 1 year ago

Tracey Hamouti

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“I always buy my nomination charms from JJ. I came across the website by accident along time ago and I wouldnt buy from anywhere else😊prices are fab, choice is superb and the customer service is second to none! Delivery is always prompt🙏Thankyou❤️”

Joshua James 5 star review on 3rd February 2023

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Posted 1 year ago

Natalie Richards

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“Absolutely love my new personalised charm which was engraved from a birthday card handwritten by my grandmother before she passed away It's perfect. Thank you.”

Joshua James 5 star review on 23rd January 2023

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Posted 1 year ago

Kayleigh Grierson

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“I have purchased around 8-10 now in the past year and they have all come in good timing (even before Christmas). Always packed the same and the website is easy to navigate.”

Joshua James 5 star review on 17th January 2023

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Posted 1 year ago

Jon Field

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“Amazing service and assistance to get the correct ring”

Joshua James 5 star review on 5th January 2023

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Posted 1 year ago

PAUL SWEENEY

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“Fabulous piece. My wife is so happy with her bracelet 😍”

Joshua James 5 star review on 29th December 2022

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Posted 1 year ago

Kerry McCourtney

Verified Buyer

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“Could not be any happier with this nomination charm. Had it engraved as a gift with a very special message for my daughter. It was already beautiful but the engraving is just so pretty. So much more that I could have asked for. Thank you so much for this very special gift. Also super fast delivery 5 ⭐️ thank you!”

Joshua James 5 star review on 14th December 2022

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Posted 1 year ago

Giulietta Cox

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“Read some old reviews and wasn’t sure about ordering from them but I rang up to make sure they actually would answer (I tried a different online jewellery shop and it didn’t even connect so be aware of that!), so I just ordered the earrings hoping for the best, and it came the next day. Mega chuffed with them :)”

Joshua James 5 star review on 28th November 2022

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Posted 1 year ago

Aimee McDiarmid

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“I bought a nomination bracelet with 2 charms, it came the next day and came with full gift packaging too which was lovely!”

Joshua James 5 star review on 4th November 2022

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Posted 1 year ago

Hello Aimee, Thank you so much for your lovely review and for for sharing your beautiful bracelet with us. We are so pleased to hear you are happy with your order and delivery. Kind regards, The JJ team x

Posted 1 year ago

Dani Read

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“Beautiful Nomination charm (Welsh Flag). It was exactly what I wanted as the perfect gift and arrived very quick too.”

Joshua James 5 star review on 26th October 2022

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Posted 1 year ago

Hello Dani, Thank you so much for your review and for sharing this image of your lovely bracelet with us! We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 1 year ago

Ken Davis

Verified Buyer

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“Perfect, and great value. Thank you for your help. My wife was delighted with her replacement wedding ring, happy wife, happy life! 😀”

Joshua James 5 star review on 8th October 2022

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Posted 1 year ago

Hello Ken, Thank you so much for this review and for sharing this image with us. We are so pleased to hear your wife loved her ring! Kind regards, The JJ team x

Posted 1 year ago

Nichola English

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“Absolutely love my new charm, it’s excellent quality and just what I wanted for my beloved football team, love it! Thank you”

Joshua James 5 star review on 4th September 2022

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Posted 1 year ago

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Anonymous

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“Absolutely amazing, so intricate and exactly like the handwriting in the photo, highly recommended.”

Joshua James 5 star review on 9th August 2022

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Posted 1 year ago

Hello Jade, Thank you so much for this lovely review. Your order looks amazing. We are so pleased to hear you are happy with it. Kind regards, The JJ team x

Posted 1 year ago

Susan Hawkins

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“I always purchase my charms from Joshua James, beautiful packaged, speedy delivery, I would not buy from anywhere else 😃”

Joshua James 5 star review on 1st August 2022

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Posted 1 year ago

Hello Susan, Thank you so much for this lovely review and for being such a loyal customer. Your bracelet looks beautiful! Kind regards, The JJ team x

Posted 1 year ago

Lucille Bryant

Verified Buyer

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“I received my wedding band yesterday and it fitted perfectly and was more beautiful than I imagine. Fantastic communication with my order and delivery. Would definately recommend and shop here again. Thank you, I can't wait to wear my ring!!.”