Joshua James Reviews

4.7 Rating 21,684 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,684 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Still waiting on a nomination piece I ordered ??
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Posted 3 years ago
I am still awaiting for my item tried to message you it will not send
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Posted 3 years ago
Delivery was ridiculous. I thought it was next day but arrived on day 12. Disappointed as was birthday present meant I had to buy something else as this was so late!!
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Posted 3 years ago
I’ve not yet received my charm I’m getting concerned as it’s a gift for my friend
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Posted 3 years ago
Haven't received my item yet
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Posted 3 years ago
Quite disappointed tbh that they don’t even come in a nomination sleeve or something. I needed both The charms I ordered for 2 different birthdays and they looked awful in a see through bag. I’ve never bought nomination before and it’s not come in a nomination packet
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Posted 3 years ago
Charm as expected ,however came without genuine gift packaging ,just a tiny net pouch which makes it look cheap .On contacting customer services was told nomination Italy closed due to covid . Responded that this should be stated on purchase but no reply . Will not use again .
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Posted 3 years ago
The jewellery has nothing wrong with it. But the presentation was poor I bought 3 different charms As gifts and the 3 of them came in a little clear bag, no proper nominations packaging or gift bag like all the other sights So I won’t be using this sight again All the other sights sent them in the nomination package and a gift bag
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Posted 3 years ago
Would be good if the order was received in order for me to review !!
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Posted 3 years ago
I ordered a charm a couple of weeks back for my friends birthday and still havent received it.
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Posted 3 years ago
Orderd a bracelet and 2 charms and still havent recieved it. I have had no email to confirm that it's out for delivery either iv tried to contact but no luck. Hope it gets sorted
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Posted 3 years ago
Dispatched 6th May still not received, was for my birthday today
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Posted 3 years ago
I have still not received my order, spent a lot of money online
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Posted 3 years ago
Usually good service but disappointed this time still haven’t received charms yet order was sent and paid for on 3rd May ??
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Posted 3 years ago
Haven't even received my item yet and order was placed on the 6th may yet I'm getting asked to write a review about it
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Posted 3 years ago
Order was dispatched 8 days ago, still have not received it, tried to contact on contact us page, page will not submit my question, when click submit the page just does not load. So, have no charm, don't know how to contact anyone and £35 out of pocket. This was a charm for my daughter who has just had a baby so was a very special gift. Disappointed customer.
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Posted 3 years ago
I ordered items 10 days ago and I haven’t received these yet
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Posted 3 years ago
Very good delivery, fast and website easy to use. However packaging was awful. I t was a gift and it came in a little pouch bag, it looked cheap and tacky. Terrible a gift. Would not use again.
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Posted 3 years ago
Purchased a necklace from this company. The item arrived and was so cheap and so so small I didn't even take it out of the plastic bag it arrived in. Returned it the same day by recorded delivery. Have not had an email saying they have received it so I emailed them to ask them to confirm receipt and my refund. That was 14 days ago. No reply. No refund. Not impressed at all. Certainly will not be recommending them.
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Posted 3 years ago
Not received order and cannot contact you the Email in the help section won’t send
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Posted 3 years ago
Joshua James is rated 4.7 based on 21,684 reviews