Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,679 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,679 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 7th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great value and delivery”

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Posted 6 days ago

“Fantastic customer service from ordering to delivery very fast and the product was beautiful”

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Posted 6 days ago

“My bracelet was beautiful it arrived very promptly and I would definitely order some more charms again from them”

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Posted 6 days ago

“Lovely nomination links”

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Posted 6 days ago

“Love them. I. Will be. Using you guys again I thought your customer service was excellent my mum loved her vithday. Present 🎁, I am sure I will use you guys again , I am looking to put some charms on my bracelet”

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Posted 6 days ago

“Very satisfied with my purchase and will be happy to shop again. Thankyou.”

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Posted 6 days ago

“Ordered for my granddaughter a charm for her nomination bracelet it’s lovely delivery fast and good packaging , very pleased with it .”

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Posted 6 days ago

“Ordered a nomination bracelet for a birthday gift. Paid for next day delivery. Waited in all day delivery time kept changing then cancelled at 7.30pm. Rescheduled to next day but didn’t arrive. Contacted Joshua James no reply and still no delivery. Very disappointed no gift for special birthday, no communication and no refund.”

Helpful Report

Posted 1 week ago

“Ordered a Nomination Watch for Birthday gift 29th February 2024 and it was meant to have been delivered by Royal Mail 2nd March 2024. The item had been left in the front garden in electric meter (front garden has no wall or fence so basically left wide open see pictures) Upon returning home later that evening to find the parcel was not where it was left so contacted Joshua James who said they had to wait 7 days before they could raise investigation with Royal Mail. It’s now 7th April 2024 and still nothing has been resolved after several emails to Joshua James. Definitively don’t recommend using this company.”

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Posted 1 week ago

“Easy to order and prompt delivery. No issues either time I’ve used them and would recommend”

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Posted 2 weeks ago

“My granddaughter was thrilled with her named nomination bracelet but disappointed that you do not have any new design links to fit it. I hope this will be a product to purchase in the future.”

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Posted 2 weeks ago

“Considering how much I spent I was disappointed how all the charms arrived”

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Posted 2 weeks ago

“Jewellery never arrived and it took a long while to hear back from them about getting this sorted. unfortunately they were not apologetic. After the item didn't arrive they mentioned they were unable to send out a replacement as stock was short. Luckily I received a refund eventually after having to ask a few times, but very poor service.”