www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,443 Reviews

84 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,443 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 24th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive items since 10 days and your customer service is not answering my email and I have no idea where is my items. No phone number to contact and I have no idea what to do.”

Helpful Report

Posted 8 months ago

Hi, Thank you for you recent review. Our Customer Service team are currently investigating this issue for you and will be in touch soon to help resolve this. Thank you, Jon Richard

Posted 8 months ago

“Come really quick quality for the price got 20% of plus 10 for first order Ordered more for Christmas thanks Jon Richards”

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Posted 1 year ago

“so amazing I got it next day with standard delivery and the jewellery was so good quality would recommend”

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Posted 1 year ago

“Very beautiful jewellery with affordable prices. I was looking for something beautiful to wear and I’m very happy with my purchase. It looks expensive and beautiful. Highly recommend this website.”

www.JonRichard.com 5 star review on 1st September 2022

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Posted 1 year ago

“The John Richard website is really good lots of really gorgeous jewlery and at fantastic prices .The necklace I purchased is even better than I antisipated . I miss going to Debenhams to actually see the John Richard collection in person I have purchased a few pieces of jewlery ear rings and necklaces they are all of good quality and still look as good as they did when I first brought them now I have found you on line I am sure I will buy more thanks for bringing a bit of sparkle in to my life again after what has been for many a horrible two years .Bring on the sparkle”

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Posted 1 year ago

Hi, many thanks for the positive review. We have recently launched in a number of NEXT stores across the UK, if you would like to view our collections in person for future reference you can find your nearest store in the following link - https://www.jonrichard.com/map Thank you, Jon Richard.

Posted 1 year ago

“GREAT SALE! SUPER FAST DELIVERY”

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Posted 1 year ago

“I find that Jon Richard has some very beautiful pieces of jewellery and have purchased many pieces over the years. The website is easy to navigate and delivery is prompt.”

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Posted 1 year ago

“Bought for daughter in law. She was very pleased with the bracelet. Looks lovely.”

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Posted 1 year ago

“Quick delivery. Beautiful earrings and matching necklace, lots of compliments.”

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Posted 1 year ago

“I have made many purchases over the years and always been very happy with the quality, price and service.”

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Posted 1 year ago

“Photos don’t do the items justice. Beautiful products. Great prices. And speedily delivered.”

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Posted 1 year ago

“Beautiful items at very affordable prices! Lovely quality so pleased”

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Posted 1 year ago

“amazed with my recent purchases such good quality along with the service cant decide what to order next”

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Posted 1 year ago

“Such different, reasonably priced jewellery. Good quality. Also for my purchase, a very good sale. Earrings were delivered very quickly, packed to go through my letterbox.”

www.JonRichard.com 5 star review on 29th August 2022

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Posted 1 year ago

“Loving the sale items. Can stock up for Christmas & Birthdays at great prices. Speedy despatch too.”

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Posted 1 year ago

“I have many pieces of simply silver jewellery from Jon Richard. I keep returning to buy more as I love the quality and designs.”

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Posted 1 year ago

“Ordered 2 brooches in the sale, good quality and excellent value for money.”

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Posted 1 year ago

“So pretty, just like the picture. Good quality”

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Posted 1 year ago

“Lovely quality earrings, very sparkly, perfect for special occasions.”

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Posted 1 year ago

“Outstanding speedy delivery. Excellent product. Everything looked even better than online. Only improvement that could be made: it would be great to see the jewellery worn by models online, to get a better idea of the products.”

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Posted 3 years ago

www.JonRichard.com is rated 4.4 based on 4,443 reviews