Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,231 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely plants arrived thank you, very prompt and efficient and very helpful here!”

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Posted 4 years ago

“Prompt delivery. Plants arrived healthy.”

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Posted 4 years ago

“Very dissapointed with delivery ,at the delivery day I wasn't home, I back 5 mins later, no ring no message left that my order came. After that He should live my item at the post centre,then I could collect myself,but no he was driving with my plants all day and I was waiting at home witch I could collect them in the morning.After call to him from another post man met in my area,he promised he will be back at the end of the day,but he never back,left my box in post office,then I had to go and pic up after waiting for them all day. Cavan An Post dont care,they treat all orders the same,my plants its not the same like letters could be in the car all day and were in the box few days, thrown few times in and out the car. DPD couriers at least ring if you not at home give alternative options where to live order ,because some people working and cant be home all the time.Very bad experience.”

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Posted 4 years ago

Hi Renata, I am sorry that you had problems with your local delivery postman. This issue is outside our control unfortunately. They have so many parcels to deliver that they cannot go back to the post office each time someone is not at home to leave it there, they can only do this at the end of the day. People not at home is the biggest problem with online home delivery. The plants are dormant now and would have no problems being in a box for a few days at this time of the year.

Posted 4 years ago

“Great customer relations. Excellent backageing of products delivered to my home. Always praising them.”

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Posted 4 years ago

“My last order was mostly Roses ,Honeysuckle,Wisteria...just beautiful healthy Plants,I’m truly delighted with them..Thank you all!”

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Posted 4 years ago

“As always, arrived in good time and perfectly wrapped”

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Posted 4 years ago

“Service great, plants arrived packed well and in good condition.”

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Posted 4 years ago

“Plants arrived in perfect condition and very quickly. A great service.”

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Posted 4 years ago

“Excellent healthy plants perfect condition on arrival well packed postage cheap quick delivery to the door what more could I ask for”

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Posted 4 years ago

“Absolutely delighted with my purchase,good quality plants,fast efficient service.”

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Posted 4 years ago

“A website I trust. Have purchased from them several times. No problems. Helpful staff. Products as described. Would recommend.”

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Posted 4 years ago

“Top garden centre. Plants are top class. Very pleasant to deal with”

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Posted 4 years ago

“I am very happy the way you handled my two orders. I am delighted with the way you packed the plants and how fast I received my order. I’ll be back to order more items soon”

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Posted 4 years ago

“Used the chat option for help before ordering, got great advice and found them very helpful. Delivery was fast and everything was packed carefully. Would highly recommend ordering from them.”

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Posted 4 years ago

“We would definitely use Johnstown Garden Centre again in the near future. They were quick to respond and we did not have long to wait for the goods.”

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Posted 4 years ago

“I haven't receive my item yet. They trier to deliver it last thurs but I said to wait for me for 5 minutes. Delivery man left. Didnt deliver my item last friday and today. Hope you can do something about it. Thank you.”

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Posted 4 years ago

HI Alyssa, your order was delivered and signed for last week on Oct 31st. Maybe it is with a neighbour?

Posted 4 years ago

“Delivery was very fast, and send really nice flowers. :)”

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Posted 4 years ago

“Great mail order service, fast delivery, extremely well packed”

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Posted 4 years ago

“very happy with the plants that arrived. The plants were very well wrapped, including the soil in the pots, and any spillage was completely prevented. The delivery and packaging was meticulous, and the plants are all in extremely good and healthy condition on arrival. I'll be availing of the service again, and I also highly recommend it.”

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Posted 4 years ago

“Great garden centre and great online service”

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Posted 4 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews