John Parrott Cue Sports Reviews

3.24 Rating 25 Reviews
56% of reviewers recommend John Parrott Cue Sports
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
Customer Service
communication channels
Telephone, Email
"Use them for my tips all the time. They always seem to arrive the next day. Great."
4 Helpful Report
Posted 1 year ago
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"Ordered on the Saturday, received the Tuesday."
2 Helpful Report
Posted 5 months ago
"Great selection of cues. Ordered a Christmas present, arrived today when ordered yesterday."
2 Helpful Report
Posted 1 year ago
"We ordered a cue late on Thursday night. We gave them a call on Friday morning to explain we need this for a gift at the weekend and they couldn't have been more helpful getting us upgraded to a Saturday delivery."
1 Helpful Report
Posted 1 month ago
"Awful customer service. Items on their website that say "In stock. Usually dispatched within 1-2 working days" are not actually in stock. Three days after ordering I was charged. After a few more days and no email to say anything had been dispatched. I emailed them and got no response. After another few days, I called them and was told it was an issue with there supplier. I asked for them to call me back and keep me updated. They never did. After three calls and more excuses that they were still waiting on a delivery, I asked for a refund. I am now waiting for my money back."
1 Helpful Report
Posted 7 months ago
"Bought friday received tuesday and are perfect, Communication could be better but products and delivery perfect."
1 Helpful Report
Posted 8 months ago
"bought a new case and got a text the next morning saying it was out for delivery. quality"
1 Helpful Report
Posted 1 year ago
"Never received my order, after emailing the company twice and never getting a response I had to open a case through PayPal. Fortunately this eventually got me a full refund. If I hadn't used PayPal I would have been left out of pocket as they can't be bothered to respond to emails progressing an order."
1 Helpful Report
Posted 1 year ago
"Called them, they helped me pick a cue that is perfect. Exactly what i was looking for."
1 Helpful Report
Posted 1 year ago
"Great selection of cue tips, prompt delivery too!"
1 Helpful Report
Posted 2 years ago
John Parrott Cue Sports is rated 3.24 based on 25 reviews