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John Charcol Reviews

4.9 Rating 2,335 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

4.9

Based on 2,335 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark and colleagues have persevered with my life cover insurance case to a satisfactory resolution. I would not hesitate in recommending Charcol’s for remortgaging and life insurance requirements. I always get fantastic service.”

Posted 1 day ago

“Very friendly, very easy and nice to talk to and informative and clear.”

Posted 1 day ago

“I received the highest quality service throughout the whole process and would not hesitate to recommend John Charcoal services. A big shout-out for Gordon Burkett who was exceptional with all my issues and engaged superbly with the estate agents and members of the legal team - a true gem”

Posted 2 days ago

“Samm Walker was incredibly helpful and resourceful setting up our life insurace and making sure all our questions were answered. Couldn’t be more satisfied!”

Posted 2 days ago

“I had pleasure of having David Pudney as my mortgage advisor. David has been incredible! It took me over a year to find the right property and David was so responsive and helpful every time I came close! Very happy with the service and wouldn't use anyone else for my mortgage.”

Posted 2 days ago

“Excellent service. Reiss and Leigha are amazing.helpful,supportive and professional.”

Posted 4 days ago

“I dealt with Gordon Burkhert and Eniko Kormendi for my Re-Mortgage. Not only did Gordon find a product for me that no one else could, the admin and compliance process, led by Eniko amongst others was smooth and seamless. Very happy with the product, the process and the outcome.”

Posted 4 days ago

“Ryan Goodall was a pleasure to speak to. He got back to me promptly on all occasions and was infinitely understanding when I had to cancel a few times and re-arrange last minute on one occasion. He also reminded me in a very nice fashion to read the paperwork to move the process on. 10/10”

Posted 6 days ago

“Micheal Williams is by far the best mortgage advisor I’ve ever had the pleasure of dealing with. He’s very knowledgeable, there wasn’t any questions I had that he could not answer and nothing was too much trouble. He kept me updated at every stage and I feel he took the time to share his expertise and got the best possible deal available that suited my situation. The whole transaction was smooth, stress free and delivered on time. I will never use anybody but Michael in the future.”

Posted 6 days ago

“Ryan was very good at understanding what I needed and explained everything clearly without jargon. Backed up by the very helpful Eniko who kept me informed along the application process they were excellent! It's very reassuring to know I have been properly advised and have comprehensive cover in place.”

Posted 1 week ago

“Great professional service from Ryan regarding life insurance. Always on hand to answer any questions and explained the processes in easy to understand ways.”

Posted 1 week ago

“We were really impressed with the advice and guidance of our mortgage broker Shaahid Quinn throughout the process of buying our second home. Shaahid provided excellent advice about the options available to us, which helped us to make an informed choice about the mortgage. Shaahid also went above and beyond by researching issues that came to light regarding the EWS certificate of the property, and we felt very reassured that he had our best interests in mind. The diligent and proactive approach of Shaahid and his colleague Louise Cheatle certainly ensured that our purchase progressed smoothly, and we would happily recommend Shaahid and Louise to anyone looking for mortgage advice.”

Posted 2 weeks ago

“As ever we had excellent, concise, mortgage advice and our new product was arranged seamlessly.”

Posted 2 weeks ago

“Andrew Ireland has successfully arranged the mortgage my daughter required. In doing so he has been extremely efficient and responsive and has effectively overcome a few problems she faced on the way. We feel very confident in recommending Andrew and John Charcoal to anyone requiring a mortgage.”

Posted 2 weeks ago

“I am incredibly pleased with the mortgage and insurance advice I've received from Louise Brown and Samm Walker. Both have been friendly, informative, helpful and always available when I needed to talk to them. I would absolutely recommend them to anyone else.”

Posted 2 weeks ago

“I am extremely pleased with the service I received from Hazvi Chimbetete. It's difficult to express in words how supportive and professional the service offered by Hazvi was. I was updated on each stage of the mortgage application and walked through the home buying process as a first time buyer. I will definitely be recommending to friends and family. Really astounding service from Havzi.”

Posted 3 weeks ago

“Kathryn the broker and Luciana the protection advisor were just the greatest two people to work with- I am very thankful for all the advise and help I received from them both.”

Posted 3 weeks ago

“James Clark gave great advice and I did not pressured into making any decisions.”

Posted 3 weeks ago

“Exceptional from start to finish. David Pudney was brilliant throughout the process. As a first time buyer, he talked me through each step, put me at ease, gave great advice and got me a superb interest rate (given the current climate). I would definitely recommend John Charcol to others and will certainly be going to David again for any future mortgages or renewals.”

Posted 4 weeks ago

“John charcol as a whole of market and Raza Akhter is a wonderful man who went above and beyond to help me in my mortgage application. Even though my case was complicated he really helped to get my mortgage. Before meeting raza 2 mortgage advisor rejected me and said its complicated and you wouldn’t get it. But Raza patiently listened my case and helped me achieve my dream home.”

Posted 1 month ago

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John Charcol is rated 4.9 based on 2,335 reviews