John And Ginger Reviews

4.8 Rating 1,607 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,607 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

I ordered the wrong item by mistake, emailed them returned the item and within a day or so the item I should have ordered arrived. Fantastic customer service!!!
Helpful Report
Posted 6 months ago
My order of an Alfa Italia hair styler and travel set arrived promptly and was well packed.
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Posted 6 months ago
I suffer from Rosacea and called the company to ask for advice on some products I heard about. After a nice chat with a very friendly girl, I bought two products that work great. The price was good and the service was excellent, I will give the company some return business when I need to replace the products.
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Posted 6 months ago
Thank you for your review, that is brilliant news, so pleased you are achieving such great results with your products.
Posted 5 months ago
I placed my order without any complications, received the order very promptly.
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Posted 6 months ago
Very happy with this supplier. Order placed on Sunday, arrived first thing on Tuesday.
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Posted 6 months ago
Why haven't I used this company before???? to buy my lovely expensive Dermalogica range of goodies. Products are significantly less costly AND, you get a lovely sample with every product you buy something. Delivered to your door by Royal Mail... I totally recommend this company.
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Posted 7 months ago
Thank you for your positive comments, it is always nice to receive feedback about our business. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you.
Posted 5 months ago
Always very quick delivery and very nice to deal with but only get 2 samples now not 3 like I used too and the reward points aren’t very good !
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Posted 7 months ago
My products arrived promptly and we're excellent and at a good price.
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Posted 7 months ago
Products arrived quickly, well packaged and even with a couple of free samples which is always fun!
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Posted 7 months ago
Great product and competitive price. Great delivery time and lovely serum sample too!! Thankyou
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Posted 7 months ago
Love the dermalogica products as I have sensitive skin. John snd ginger service is excellent.
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Posted 7 months ago
Excellent service. Very prompt delivery.
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Posted 7 months ago
Product arrived quickly and well packaged. Excellent service. Will order again.
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Posted 7 months ago
I think John And Ginger are very good their customer service is brilliant. I would certainly recommend them,whenever I have ordered from them they are very prompt with their delivery, very polite. Regards Maxine
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Posted 7 months ago
Excellent service, easy to order and a swift delivery, happy with product.
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Posted 7 months ago
I absolutely love John and Ginger. Both my wife and I are pretty well settled on the Dermalogica products that we use as part of our routines and J&G always have stock of the products we need at a good price. Great delivery options too.
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Posted 7 months ago
Great products. My order arrived extremely quickly. This was my first order placed and will definitely be returning.
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Posted 7 months ago
Easy to order and a swift delivery and although my partner hasn't used it yet as finishing off one I am sure the product will be good value for money
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Posted 8 months ago
Quick and effective! Thanks
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Posted 8 months ago
Good range of products & prompt delivery every time. Good free gifts/samples and, when one did not add automatically to my shopping basket, I telephoned and spoke to a really helpful representative who dealt successfully with my problem - excellent company and first class customer service.
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Posted 8 months ago
John And Ginger is rated 4.8 based on 1,607 reviews