JG Pest Control Insights

JG Pest Control have a Customer Happiness Grade of C. Customers love their customer service but are unhappy with their refunds.

 

C
Happiness Grade
B

Price - Excellent

75.00%
Industry Average
" Same day call out for Rodents! I was very impressed with JG's service from the get go! Definitely recommend. And a quarter of the price of Rentokil and double the customer service. "
- Helen Smith
" next day response for some noisy squirrels, which were eradicated after just two visits. Staff in office were helpful and the guy that visited seemed to know what he was doing. Very happy with service and would recommend. One pest control company I called tried to offer me the treatment at double the price!. "
- Torri
" Reliable service, friendly technicians, knowledgeable office staff and reasonably priced. "
- Brian Wilkinson
Write your review on JG Pest Control
F

Refunds - Difficult

33.33%
Industry Average
" I requested a partial refund for the inconvenience. "
- Dave
" Have telephoned today requesting cancellation of a future appointment and refund. "
- Mike Brave
" Con artists. Don’t use. Paid to have miner bees exterminated from front lawn as have a baby. Two visits from company did nothing at all to the bees. Refused a third visit despite ‘guaranteeing’ work for 3 weeks and then told us to do work ourselves. Now ignoring repeated requests for a refund. Don’t use this company. "
- Claire lunby
A-
82.61%
Industry Average
" Prompt and efficient service "
- Anonymous
" A very Helpful, quick response and polite company. Very happy with the service provided, would definitely recommend "
- A thynne
" Same day call out for Rodents! I was very impressed with JG's service from the get go! Definitely recommend. And a quarter of the price of Rentokil and double the customer service. "
- Helen Smith

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Alice, Customer Support