Jewson Reviews

Name: Jewson
Rating: 2.66

2.7 Rating 32 Reviews

41 %

of reviewers recommend Jewson

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2.7

Based on 32 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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08001978102

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to Jewson keynsham to hire an SDS drill and 32mm bit. An employee stride with his back to me at the counter ignoring me for 10 minutes, so I decided to ring the branch to see if anyone was serving, a man in the office (that I could see) answered and said that he would send someone. A lady then came out and when I said I wanted to hire a drill and bit, she told me that the man who had stood with his back to me would help me he then begrudgingly turned around and said they didnt hire drill bits. Great personal service!!! I was mostly annoyed that I was kept waiting for ten minutes with lots of chat and laughing in the office with no one on the counter. I then went to Avon Tool hire, had excellent service immediately with lots of help and was sorted within 5 minutes. Go Avon tool hire of Bath. Never to return to Jewson again. Paul B”

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Posted 4 years ago

“I bought 2 new gutter down-pipe bends from B&Q to divert rainwater into water butts, a 92.5 degree and a 112.5 degree offset bends, total cost for the 2 was £5.28 including VAT. two days later I decided to do the same to another down-pipe at the rear of my property and as I was passing the local Jewsons branch at LEE MILL in Devon, I decided to call in and buy them from Jewsons this time. NEVER AGAIN will I use Jewsons, the cost of EXACTLY the same items was £8.03 PLUS VAT making a total of £9.64, maybe a relatively small amount, but this is over 80% more expensive than B&Q. JEWSONS, you have certainly lost my future custom”

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Posted 4 years ago

“Idiots who couldn't care less about customer satisfaction or indeed customer service in local branch or in the customer service department online do nothing to attract customers. Would not recommend or purchase from Jewson again”

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Posted 4 years ago

“Quick, efficient and speedy delivery service!”

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Posted 4 years ago

“Lovely and very friendly staff in Jewson Godalming kitchen and bathroom showroom, helped me to buy a few new items for my bathroom”

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Posted 4 years ago

“Very friendly staff in the Oxford branch. They were happy to help and took the time to clearly explain things to me as it was my first time visiting a Jewson”

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Posted 5 years ago

“Invergordon branch reasons extremely helpfull and friendly staff thanks”

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Posted 5 years ago

“I recently had one of Jewsons delivery drivers launch a completely unprovoked verbal attack, including a death threat, on myself and my elderly grandfather, who I care for. His idea of customer service was atrocious. He had a childish attitude right from the get-go, he was full of foul language, and when I confronted him to ask if he had a problem, he issued a death threat against me and my family. Yes, you read that right. He issued a completely unprovoked death threat to a paying customer. The following is a direct quote: "I'm coming round here after my shift to finish you lot off, remember I know where you live now, actions speak louder than words" Understandably, I found this very disturbing, particularly because 30 seconds before he issued that threat, he have me a lecture on his Military training and how he could "fill me in" in ways I couldn't imagine. When I spoke to his branch (Andover) they didn't seem to care, I didn't even receive an apology. They said the manager would call me back, but he never did. The police have been informed and I have made a statement, but I thought others should be made aware of the incident. The delivery driver is based at the Andover branch, his name is Bruce and he is a fairly recognisable chap, short, stout and with an atrocious temper! Obviously, I will never be using Jewsons again. And given the opportunity, I will be pressing charges against the delivery driver. He is a violent, abusive, horrible piece of work.”

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Posted 5 years ago

“Carol came,measured and advised on our new bathroom . Now fitted, it perfectly satisfied and in fact exceeded our expectations. Both Carol and Leah's friendly professionalism was much appreciated. We would not hesitate to use and recommend Jewsons Coleford.”

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Posted 5 years ago

“Excellant delivery and service”

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Posted 6 years ago

“manager and staff very helpfull”

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Posted 6 years ago

“Great service today. Ordered a few things for a fencing job, great advice from shop staff, will be back.”

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Posted 6 years ago

Jewson is rated 2.7 based on 32 reviews