Jewellers Ark Reviews

4.92 Rating 1,109 Reviews
99 %
of reviewers recommend Jewellers Ark
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Read Jewellers Ark Reviews

About Jewellers Ark:

Jewellers Ark, a co-operative of independent jewellers from across the UK who are members of one the largest independent buying groups and the National Association of Jewellers, which enables us to offer you great products at competitive prices. Unlike many websites, you can contact us; on a UK landline telephone number or face to face in our High Street shops. We are delighted to offer you advice or assistance by phone or in-store.

Visit Website

Phone:

01530 446444

Email:

sales@jewellersark.co.uk

Location:

5-7 Bath Street

Write Your review

Tell us how Jewellers Ark made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Ordered from them to support independent jewellers. However, they took the payment and delayed sending of the item, giving some pathetic excuse about having to charge before they send. I specifically asked for the item not to be charged so they could send sooner but they refused to respect my wish. Terrible service. Will never buy from them again. I would recommend others to avoid if you want your item dispatched quickly, and only to be charged when it is dispatched.
Helpful Report
Posted 1 year ago
Good Afternoon

Thank you for taking the time to share your experience.

As we have have explained in our emails, your order will be delivered within 4 working days (Monday-Friday) from when it was ordered. Although 4 working days is a little slower than the vast majority of orders placed with us, it is still within the 3-5 working days that we advertise on our site.

The reason we will not send the watch without it being charged , is simply to ensure it is working correctly, as most customers would be very unhappy if their purchase arrived with a problem that has not been checked prior to being sent.

We have already apologised for the slight, but not unreasonable delay, however we do not feel we need to apologise for ensuring purchases arrive in correct working order.

Kind Regards
Jewellers Ark
Posted 1 year ago
Jewellers Ark is rated 4.92 based on 1,109 reviews