Jewellers Ark Reviews

4.92 Rating 1,211 Reviews
99 %
of reviewers recommend Jewellers Ark
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Jewellers Ark Reviews

About Jewellers Ark:

Jewellers Ark, a co-operative of independent jewellers from across the UK who are members of one the largest independent buying groups and the National Association of Jewellers, which enables us to offer you great products at competitive prices. Unlike many websites, you can contact us; on a UK landline telephone number or face to face in our High Street shops. We are delighted to offer you advice or assistance by phone or in-store.

Visit Website


01530 446444



5-7 Bath Street

Write Your review

Tell us how Jewellers Ark made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
To be honest, I ordered the wrong necklace, but JA were very accommodating and exchanged it for the correct one quickly and I got the correct one delivered in time. Thank you.
Posted 9 months ago
Wife loved the ring, customer service was excellent. Had to return ring as I ordered wrong size. Sent replacement very quickly, Thank you
Posted 9 months ago
Got my delivery on time even though I ordered late over the Xmas period! It’s beautiful and comes well presented and the recipient loved it! Thank you for your kind response when I emailed asking for an ETA on delivery also. Very speedy and impressive
Posted 9 months ago
Good communication throughout the process, item was delivered to the shop quickly and the woman very helpful when i collected.

Also happy to be supporting local independent businesses!!
(Rotary Jura Men's Gold Plate Skeleton Automatic Watch GS90506/06) - Posted 4 years ago
I was unsure if I should go for the strap or the bracelet version, but I'm happy with my choice as I plan to wear it everyday. It was delivered within 48 hours, was securely wrapped and was at a good price too. I love my new watch and would definitely use Jewellers Ark again. Thank you.
Jewellers Ark 5 star review on 4th June 2016
(Rotary Men's Two Tone Automatic Skeleton Watch GB05034/06) - Posted 4 years ago
A smart looking watch, came within a couple of days and with the official box etc.
Posted 2 weeks ago
My husband got me a matching necklace last year for my birthday and treated me to these earrings this year. They are a little longer than I would normally wear, but they look great and I'll hopefully be able to show them off when this lock down ends. Thank you Jewellers Ark.
Jewellers Ark 5 star review on 27th May 2020
Posted 4 months ago
Cannot recommend this company enough. They were very helpful when I contacted them and the purchase arrived on time
Posted 8 months ago
Looked at many online retailers. Found JA had a better selection of 9ct ladies rings than most. All and all very happy with my beautiful ring.
Posted 9 months ago
I had been trying unsuccessfully for some time to purchase a pair of Elements Gold 9c.t. Yellow Gold Sapphire and Diamond Earrings. Jewellers Arm did not have the item but went out of their way to track down a pair of the required earrings for me and they have me a discount and free delivery. What more could you ask for. I would certainly shop with them again and would have no hesitation in recommending them to others. A well deserved 5 stars.
Posted 2 years ago
Having read some not so good reviews on other sites I was slightly worried about ordering on-line , but no need to. I did not receive a confirmatory email acknowledging my order but when I rang the company an extremely pleasant gentleman took my call, sent me copies of what should have been received and I received my purchase as advised - thank you
Posted 2 years ago
I was wary at first as I couldn't find out too much about Jewellers Ark plus I got my wrist size incorrect (had to resent and it was quickly acknowledged) plus I was concerned the removal of links in bracelet on-line was just not going to work. I was wrong - all went smoothly and I am very happy with my watch - the watch itself is fantastic - It exceeded my expectations. So all in all I'm happy and would happily use Jewellers Ark again.
Posted 2 years ago
After searching the web to find the best price, nobody could match Jewellers Ark. Correspondence after placing the order, which was a simple process, was precise and informative. Received my purchase after 3 days. Watch was excellent, securely wrapped. I would when required use them again.
Posted 2 years ago
The watch I ordered was lovely. It was also delivered fairly quickly.
However, the "Tracking number" would only tell me that delivery was in progress rather than where the parcel actually was.
The website wouldn't let me enter my Black Friday discount code so I didn't get any money off.
And Jewellers Ark will also keep pestering you to leave a review so here you go.
Posted 2 years ago
The watch is exactly what I wanted (almost - request below) - functional and unobtrusive. It arrived promptly and very well packaged.
I wonder if you people could make me even happier? I'd like to replace the leather strap with a titanium (NOT steel) band. Do you have such a thing?
Posted 3 years ago
Fantastic product excellent communication. Bought my dad a citizen watch for his birthday and he was over the moon with it. Best price I could find on the Internet 5*
(Citizen Eco-Drive World Time A-T Radio Control Watch AT9016-56H) - Posted 4 years ago
Thank you for such a great service. The day watch (which my husband loves!) arrived the day after I ordered it. Great service.
(Citizen Eco-Drive Promaster Diver Blue ISO Certified Watch BN0151-09L) - Posted 4 years ago
Husband very please with steel cufflinks - perfect 11th anniversary pressie
(Fred Bennett Men's Blue Enamel Stripe Square Steel Cufflinks V468) - Posted 4 years ago
excellent quick postage excellent item well packed.
highly recommend this company
(Citizen Eco-Drive Titanium Royal Marines Commando Watch BN0110-06E) - Posted 4 years ago
Relatively slow response to my query via e-mail but helpful. Delivery was fast.
(Raymond Weil Freelancer Men's Automatic Chronograph Watch 7735-STC-65001) - Posted 4 years ago
Jewellers Ark is rated 4.92 based on 1,211 reviews