Jewellers Ark Reviews

4.92 Rating 1,097 Reviews
99% of reviewers recommend Jewellers Ark

About Jewellers Ark: Jewellers Ark, a co-operative of independent jewellers from across the UK who are members of one the largest independent buying groups and the National Association of Jewellers, which enables us to offer you great products at competitive prices. Unlike many websites, you can contact us; on a UK landline telephone number or face to face in our High Street shops. We are delighted to offer you advice or assistance by phone or in-store.

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01530 446444


5-7 Bath Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Janet Shean
"Really good service well wrapped and prompt delivery. I just love my butterfly necklace to match my earrings!."
Posted 1 month ago
Sheila Atkinson
"Really happy with goods and service from this company. Had a problem with ordering online so phoned and ordered. They could not have been more helpful. Goods arrived as promised. Would not hesitate to use them again."
Posted 7 months ago
Keith Spicer
"I bought this Lucy Q pendant for my wife and she absolutely loved it! It came quickly and well packaged. Great service - Thank you!"
Posted 9 months ago
"Good communication throughout the process, item was delivered to the shop quickly and the woman very helpful when i collected. Also happy to be supporting local independent businesses!!"
2 Helpful Report
(Rotary Jura Men's Gold Plate Skeleton Automatic Watch GS90506/06) - Posted 3 years ago
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"I was unsure if I should go for the strap or the bracelet version, but I'm happy with my choice as I plan to wear it everyday. It was delivered within 48 hours, was securely wrapped and was at a good price too. I love my new watch and would definitely use Jewellers Ark again. Thank you."
2 Helpful Report
(Rotary Men's Two Tone Automatic Skeleton Watch GB05034/06) - Posted 3 years ago
"I had been trying unsuccessfully for some time to purchase a pair of Elements Gold 9c.t. Yellow Gold Sapphire and Diamond Earrings. Jewellers Arm did not have the item but went out of their way to track down a pair of the required earrings for me and they have me a discount and free delivery. What more could you ask for. I would certainly shop with them again and would have no hesitation in recommending them to others. A well deserved 5 stars."
1 Helpful Report
Posted 1 year ago
"Having read some not so good reviews on other sites I was slightly worried about ordering on-line , but no need to. I did not receive a confirmatory email acknowledging my order but when I rang the company an extremely pleasant gentleman took my call, sent me copies of what should have been received and I received my purchase as advised - thank you"
1 Helpful Report
Posted 1 year ago
"I was wary at first as I couldn't find out too much about Jewellers Ark plus I got my wrist size incorrect (had to resent and it was quickly acknowledged) plus I was concerned the removal of links in bracelet on-line was just not going to work. I was wrong - all went smoothly and I am very happy with my watch - the watch itself is fantastic - It exceeded my expectations. So all in all I'm happy and would happily use Jewellers Ark again."
1 Helpful Report
Posted 1 year ago
"After searching the web to find the best price, nobody could match Jewellers Ark. Correspondence after placing the order, which was a simple process, was precise and informative. Received my purchase after 3 days. Watch was excellent, securely wrapped. I would when required use them again."
1 Helpful Report
Posted 1 year ago
"The watch I ordered was lovely. It was also delivered fairly quickly. However, the "Tracking number" would only tell me that delivery was in progress rather than where the parcel actually was. The website wouldn't let me enter my Black Friday discount code so I didn't get any money off. And Jewellers Ark will also keep pestering you to leave a review so here you go."
1 Helpful Report
Posted 1 year ago
"The watch is exactly what I wanted (almost - request below) - functional and unobtrusive. It arrived promptly and very well packaged. I wonder if you people could make me even happier? I'd like to replace the leather strap with a titanium (NOT steel) band. Do you have such a thing?"
1 Helpful Report
Posted 2 years ago
"Fantastic product excellent communication. Bought my dad a citizen watch for his birthday and he was over the moon with it. Best price I could find on the Internet 5*"
1 Helpful Report
(Citizen Eco-Drive World Time A-T Radio Control Watch AT9016-56H) - Posted 3 years ago
"Thank you for such a great service. The day watch (which my husband loves!) arrived the day after I ordered it. Great service."
1 Helpful Report
(Citizen Eco-Drive Promaster Diver Blue ISO Certified Watch BN0151-09L) - Posted 3 years ago
"Husband very please with steel cufflinks - perfect 11th anniversary pressie"
1 Helpful Report
(Fred Bennett Men's Blue Enamel Stripe Square Steel Cufflinks V468) - Posted 3 years ago
"excellent quick postage excellent item well packed. highly recommend this company"
1 Helpful Report
(Citizen Eco-Drive Titanium Royal Marines Commando Watch BN0110-06E) - Posted 3 years ago
"Relatively slow response to my query via e-mail but helpful. Delivery was fast."
1 Helpful Report
(Raymond Weil Freelancer Men's Automatic Chronograph Watch 7735-STC-65001) - Posted 3 years ago
"I purchased a watch for my Mother from Ark. They were prompt, and wonderful in all communications. In fact I cannot recommend them highly enough."
1 Helpful Report
(Raymond Weil Noemia Ladies Diamond Dial Gold Tone Watch 5124-P-00985) - Posted 3 years ago
"I ordered a Seiko watch and it was the best price available from my web searches. When I placed the order there was a possibility of a delay due to a stock shortage. I was called the same day and told when it would be delivered (no delay in actual fact) and it arrived when they said it would. In addition, the free offer to adjust the strap to my wrist measurement was an extra bit of valuable customer service, so it fitted perfectly upon arrival. Impressed!"
1 Helpful Report
(Seiko Mens Titanium Solar Dress Watch SNE381P9) - Posted 3 years ago
"For some reason couldn't order watch on line so contacted by phone, very helpful and polite, service prompt no problems will use them again."
1 Helpful Report
Posted 4 years ago
Jewellers Ark is rated 4.92 based on 1,097 reviews