Jewellers Ark Reviews

4.92 Rating 1,097 Reviews
99% of reviewers recommend Jewellers Ark

About Jewellers Ark: Jewellers Ark, a co-operative of independent jewellers from across the UK who are members of one the largest independent buying groups and the National Association of Jewellers, which enables us to offer you great products at competitive prices. Unlike many websites, you can contact us; on a UK landline telephone number or face to face in our High Street shops. We are delighted to offer you advice or assistance by phone or in-store.

Visit Website

Phone:
01530 446444

Email:
sales@jewellersark.co.uk

Location:
5-7 Bath Street

Categories:
Special Occasions
Valentines Day

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
"Ordered from them to support independent jewellers. However, they took the payment and delayed sending of the item, giving some pathetic excuse about having to charge before they send. I specifically asked for the item not to be charged so they could send sooner but they refused to respect my wish. Terrible service. Will never buy from them again. I would recommend others to avoid if you want your item dispatched quickly, and only to be charged when it is dispatched."
Helpful Report
Posted 11 months ago
Good Afternoon

Thank you for taking the time to share your experience.

As we have have explained in our emails, your order will be delivered within 4 working days (Monday-Friday) from when it was ordered. Although 4 working days is a little slower than the vast majority of orders placed with us, it is still within the 3-5 working days that we advertise on our site.

The reason we will not send the watch without it being charged , is simply to ensure it is working correctly, as most customers would be very unhappy if their purchase arrived with a problem that has not been checked prior to being sent.

We have already apologised for the slight, but not unreasonable delay, however we do not feel we need to apologise for ensuring purchases arrive in correct working order.

Kind Regards
Jewellers Ark
Posted 11 months ago
"Great service"
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Posted 11 months ago
"I bought the tie pin as a gift for my Dad on my wedding day. He loved it! Great quality, quick delivery. I would definitely use Jewellers Arc again in the future."
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Posted 11 months ago
"Everything was made very easy to order and delivery was on time."
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Posted 11 months ago
"First class product, First class service,will defiantly use again."
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Posted 11 months ago
"Very pleased with the watch and the prompt delivery."
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Posted 11 months ago
"Nice necklace and came quickly. Thank you."
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Posted 11 months ago
"5 stars Excellent watch. Excellent service."
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Posted 11 months ago
"This was my first purchase from jewellers arc and I have to say, the service and communication was first class, the watch arrived very quickly and I absolutely love it. I would highly recommend the jewelers arc."
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Posted 11 months ago
"Fantastic service from start to finish. Great price, better than any of the competition. Fast delivery, Fast reply to my query questions before I purchased"
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Posted 11 months ago
"Arrived quickly, great price Thankyou ⭐️⭐️⭐️⭐️⭐️"
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Posted 1 year ago
"Great Diver's watch. I just tested them in Egypt and I am more than happy with the product. Customer service received by the Jewellers Ark was top notch. The dispatch time was the next day from the day I placed the order and I got my watch very fast as a result. I am now buying the female version for my fiancé as a Christmas present."
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Posted 1 year ago
"Fast and efficient delivery. Item even better than photo. Good value."
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Posted 1 year ago
"I had been trying unsuccessfully for some time to purchase a pair of Elements Gold 9c.t. Yellow Gold Sapphire and Diamond Earrings. Jewellers Arm did not have the item but went out of their way to track down a pair of the required earrings for me and they have me a discount and free delivery. What more could you ask for. I would certainly shop with them again and would have no hesitation in recommending them to others. A well deserved 5 stars."
1 Helpful Report
Posted 1 year ago
"Fabulous product and excellent customers service help with getting this product could not be faulted"
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Posted 1 year ago
"Excellent price on a great watch Prompt delivery Would shop with you again"
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Posted 1 year ago
"Great watch fast delivery hubbyloves it would recommend to anyone, great price aswell.thankyou very much sylvie x"
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Posted 1 year ago
"Excellent Service! Telephoned to ask about the product I was looking at, and they were very helpful in answering any questions I had. Highly recommend them and will certainly consider buying from Jewellers Ark again."
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Posted 1 year ago
"What a great little shop , super staff and a terrific range and price of goods. I'll be there again for my Xmas pressies :)"
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Posted 1 year ago
"Quick delivery. Well packed and an excellent price."
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Posted 1 year ago
Jewellers Ark is rated 4.92 based on 1,097 reviews