How would you rate
"Excellent service at check in and arrivals. Flights on time and staff very helpful and friendly"
"A good service from the offset. Flight great, only thing that let there side down was the rep (or lack of) didn't see one all holiday apart from a quick hello on arrival at Faro, then put on a coach for transfer not knowing anything. Great hotel, great destination. Upon return, again, no rep on coach, got to airport and was greeted by a "group" of reps sitting and smoking on a wall who couldn't really be bothered now that holiday was over. So really, only thing letting company down are the holiday reps. The airport check in girl was faultless though."
"Great early flights good transfers and helpful staff."
"Very helpful when booking and extremely patient"
"#JET2holidays - 'a company you can trust'... they say. You can trust this company to completely ruin your holiday plans and devastate your children. The worst of all companies we have ever dealt with.... so do yourself a favour and use #ThomasCook. Left us no alternative but to get a refund, giving us only one week to find an alternative holiday to the one booked 6 months ago. This company gave us one weeks notice to find an alternative holiday due to their incompetence. We are left with devastated children who were looking forward to their holiday in Crete. But the £75 compensation will more than cover the Travel Lodge booked at Edinburgh airport so we shouldnt grumble......grrrrrrrrrrrrr. Stay away from this company."
"have just returned from santa ponsa park hotel very disappointed worstbjet2 holiday first room we were given was tiny second one a lot better but fridge did not work when I complained was told it was a cool box not a fridge but was not coolhad adrip from the bathroom above us which was never fixed and there was no hand sanitizers at restaurant very disappointed"