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Jennis & Warmann Reviews

4.3 Rating 323 Reviews

83 %

of reviewers recommend Jennis & Warmann

Company Reviews

Product Reviews

4.3

Based on 323 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@jennisandwarmann.uk

Location:

115 STOKE NEWINGTON ROAD
London
N16 8BX

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Jennis & Warmann 1 star review on 27th April 2018

Ian Allen-Banks

Jennis & Warmann 5 star review on 18th November 2017

Jennis & Warmann 5 star review on 6th August 2017

Jennis & Warmann 5 star review on 23rd May 2017

Awesome Suits! Great Service

Jennis & Warmann 5 star review on 9th August 2016

Jennis & Warmann 5 star review on 9th August 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately this time they didn’t! I ordered my first ever tweed suit from Jennis & Warmann and was thrilled, I’ve worn it so many times and always receive compliments. I decided to order another suit with high hopes but this time was left very disappointed. We ordered the standard sizing of the suit and paid the extra £10 to have the trousers hemmed and included the measurement details for this in the order notes. When the trousers arrived I was disappointed to find the trousers unhemmed. Straight away I emailed customer services to notify them as I wanted the trousers for an event, I also queried about the size of the jacket. I received an email notifying me that £10 had been refunded to me, I then received another email informing me they had refunded the money so that I could find a local tailor to hem the trousers instead of sending them back to Jennis & Warmann. I then called the office for an explanation as to why the trousers weren’t hemmed in the first place and for the lack of care for the customer. This appeared to be their standard practice for when this mistake happens because it is a cheaper option for them. It makes me think this happens often. The refund was appreciated but I felt there was a lack of customer care especially seen as this is a high priced garment. I’m really disappointed with the customer service and how I’ve been treated as a customer. I’m not sure if I will be ordering again from Jennis & Warmann and I won’t be recommending them.”

Posted 6 years ago

“Supurb service. Jacket arrived in about a fortnight, box packaged & wrinkle free. Fits great. Very happy customer.”

Posted 6 years ago

“Sehr gute Prise”

Posted 6 years ago

“The quality of the suits is fabulous both material and workmanship. Communication and contact is a bit stilted but otherwise as suit makers J&W are excellent. I shall become a regular customer.”

Posted 6 years ago

“I was struggling to find a tweed suit for my son's wedding in the colour I wanted. I could see various suits on line but in the end visited the store to get a feel for the quality and colours available. The help and assistance in the shop was very good allowing me to try different sizes and colours before ordering a 3 piece suit in Charcoal herringbone tweed. The suit was delivered to my house in 24 days and the quality of the finish is excellent. A very professional service all round and I now have what I wanted at a really good price. Thank You.”

Posted 6 years ago

“Perfect fit, overall look and feel is to the highest quality. Could not be happier with my purchase.”

Posted 6 years ago

“Good suits and a good advice. Should offer refreshments such as tea and coffee when getting fitted. But they were helpful and patient”

Posted 6 years ago

“We travelled from the midlands to London to purchase 3 suits for my wedding,groom,best man and my father,purchased all the shoes and ties whilst there,the suits were delivered 2 weeks before wedding and all fitted perfectly,couldn’t have been any easier thanks to the very helpful staff”

Posted 6 years ago

“Got exactly what I ordered, no fuss.”

Jennis & Warmann 5 star review on 18th November 2017

Posted 6 years ago

“Im very happy with the follow up from J&W, to ensure that I got the right size.”

Posted 6 years ago

“Bought & hired blue classic hertingbone plaid suits for wedding. Excellent suit, great quality. Several people commented on how good the suit looked. Would recommend to anyone”

Posted 6 years ago

“The garments are quality and well made”

Posted 6 years ago

“The staff were very helpful, the order was ready exactly when I was told it would be, the garment was very well made, and the colour, pattern and fit were perfect.”

Posted 6 years ago

“Purchased 5 suits and the most important one the groom got completely wrong 4 times . Ended up trying to get refund and then having to purchase elsewhere at more cost as the day approached. Avoid this company as too risky if your suit don't fit first time . Customer service very bad and unprofessional staff that can't measure . So it's pot luck and your risk if it goes wrong . All made in China hence why if it's goes wrong you got no chance of a new one . Was not worth the stress they put in us for an important day that they just did not care for at all .They don't listen to the bad reviews but hope you do and avoid !!”

Posted 6 years ago

“Ordered a suit for my Wedding in December. It arrived within time stated, was of good quality and exactly as described. Really happy with the product and service received. Will definitely recommend Jennis & Warmann to others. Thank You :).”

Posted 6 years ago

“Excellent service, the suit is amazing, very happy with the fit and the style. Will definitely use again in the future”

Posted 6 years ago

“Ordered a tweed suit 3 weeks ago came and it is fantastic quality couldn’t ask for anything better, communication while they were making the suit was brilliant double checking the sizes I had input on the order form were correct couldn’t ask for better and brilliant value for money”

Posted 6 years ago

“Very helpful store staff and easy to order website. Suit was delivered extremely quickly and the fit was perfect.”

Posted 6 years ago

“Good value, thick and warm, high collar, lovely colour”

Posted 6 years ago

“Top quality suit with an excellent purchase and delivery procedure.”

Posted 6 years ago

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Jennis & Warmann is rated 4.3 based on 323 reviews