Stockton Kia Reviews

Name: Stockton Kia
Rating: 4.13

4.1 Rating 76 Reviews

79 %

of reviewers recommend Stockton Kia

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Phone:

01642 693587

Location:

Preston Farm, Concorde Way, Stockton TS18 3SB, UK
TS18 3SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Sales by James Mann in car exchange process. My new car KIA XCEED Compact to day in returning my previous car 🚗 KIA STONIC Compact. As James has been my contact for more than ten years.”

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Posted 1 year ago

“Great customer service, great cars My Kia Ceed needed a service but the earliest date was after my upcoming trip to Scotland. When a warning light came on two days before my trip, Stockton Kia service dept managed to squeeze the car in for its service and diagnostic investigation. Total peace of mind for my trip! Thank you so much Kia team😊”

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Posted 1 year ago

“Had excellent sales service from start to finish from James, who is an asset to your company. There was no hard sell or felt pressurised into buying out Kia Sportage. We are delighted with it and wouldn’t hesitate to do business with James and Kia again.”

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Posted 1 year ago

“I would like to take the time to thank Esmeralda from Stockton Kia for her time professionalism in making our experience as smooth as possible in finding the right car. She was very detailed in all the cars we had questions about. She made sure all of our questions where answered and made us feel secure with the choice we made. Thanks for your service and time Esmeralda”

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Posted 1 year ago

“The service reception seem a professional happy team I have just extended my service plan for the next 3 years with MOT included can't be happier.”

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Posted 1 year ago

“After always buying Fords we decided to chug a new Kia Ceed, really impressed with it and a good choice made. The staff were very helpful especially James Mann who got us an exceptional deal and went above and beyond to help us.”

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Posted 1 year ago

“Me atendió la agente de ventas Esmeralda, quiero compartir que fue muy profesional y tuvo un trato muy amable para conmigo y con mi familia nos mostró todas las características y detalles del vehículo resolvió todas nuestras inquietudes sobre los temas tanto del vehículo como del crédito, estamos muy contentos recomendamos ampliamente a Esmeralda y a Kia Stockton.”

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Posted 1 year ago

“Exceptional Sales, finance and service Advisors. Been a customer for years. Purchased a new Kia Seltos. Love, my sales woman: Esmeralda Bernabe, Pedro Melendrez Service Advisor, Chad Piva Finance Manager and Audrey Haynes Service Advisor just to name a. few. You all went above and beyond to make sure I was completely happy. Thank you Thank you Thank you!!!!!!”

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Posted 2 years ago

“I recently bought a Kia Stonic from Kia Stockton . James Mann assisted & couldn't of been more helpful & got me the best deal he possibly could. Would highly recommend as very polite, friendly & extremely helpful .”

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Posted 2 years ago

“My daughter was looking for a new car, we went to a few garages and ended up at Kia, James Mann was amazing, not pushy, so helpful and a huge difference to the previous garages. My daughter picked her car, James went through all of the options until they both found the perfect option.m for her. I was so impressed with James and the vehicle options I bought one too! 2 different models both from new both from James! Amazing service!”

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Posted 2 years ago

“Same high standard I have come to expect,Just had the car serviced and it's clean ready to go. The service package keeps it painless. From Kathryn on the service desk, to Mr Solisby my technician and all involved the efforts to keep things easy and smooth are appreciated and the professionalism reassuring,thank you”

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Posted 2 years ago

“Very pleased with outcome at the time of the year always good service and always clean valet thanks”

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Posted 2 years ago

“I've just had the annual service carried out on my stonic, fantastic service, the staff collected my car from my work address, and returned it back.”

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Posted 2 years ago

“excellent staff and excellent service”

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Posted 2 years ago

“Drove home my Kia Stonic today and it was amazing Many thanks to James Mann who made the whole process effortless! Nothing was too much bother and I would definitely recommend Kia Stockton to friends and family. I will definitely be back.”

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Posted 2 years ago

“Took my car in for a service and recieved a courtesy car. Was told will be called when car is done. Got a phone call at 16.45 saying the car was ready. Considering the showroom closes at 17.30 and i live in Hartlepool i dont think this is enough time. Explained on the phone i wouldnt get there and i was at work the next morning and need to get 2 kids to school. Woman on phone daid the car had to be back in the morning and there was no one to collect it. Had to get my kids up extremely early,traffic was horrendous and when i got there they said i couldnt pay the 12 pound later over the phone adding more time . Both the kids and i where late for school and work. Receptionists are miserable and have no customer service skills whatsoever. Not once did i hear a sorry. Everything that was used during the service to unlock things was not put back and there was a bottle of screenwash left in car. Is that for me to put in?!”

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Posted 2 years ago

“The service staff on the phone were very polite, friendly and knowledgeable. The driver who came to collect my car to take to the garage was very polite and friendly. I was able to have a virtual tour of the service and the service manager explained everything that required carrying out with video to show me what he was talking about and enquiring if I wanted the work required to be carried out. The Service Staff then came back on the phone to make sure I was happy with what they had explained and verifying that I wanted the work carrying out and leading me through the payment procedure, which I thought was very reasonable. The finally it was delivered back to me very quickly after completion by the same driver that had picked it up. They had also washed and valeted it as well. Excellent Service Thank You.”

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Posted 2 years ago

“Just traded my car for the xceed 3. James Mann was fantastic and made the whole process so easy and hassle free. He got me a really good deal for it and I had the car a week later. Thank you.”

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Posted 2 years ago

“Jamea Man was a great help,very pleasant and accommodating with our purchase of a kia Picanto Thank you”

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Posted 2 years ago

“We would like to say Thank You to Matt Abson who was so helpful and informative on the purchase of our Stonic. He advised us where necessary and he kept his word when he said he would telephone us which doesn't always happen nowadays.”

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Posted 2 years ago

Stockton Kia is rated 4.1 based on 76 reviews