“Did a deal on a car with a chap called Alex was really nice and helpful was spot on really happy for my friend buying there new seat shes over the moon”
“We’ve just purchased a used VW Polo for my son’s first car and the complete experience was amazing. The salesman Kev was very professional, polite and very friendly and wasn’t pushy in any way in fact he was the complete opposite, he left us to have a good long look at the car and then took us for a test drive. He was very knowledgable and helpful and left us alone after the test drive to decide what we wanted to do. I’m glad say my son didn’t take much time to decide that he wanted it. The salesman said it would take a day or two to get the car ready and wow it was worth the wait the valeting team did an excellent job and I would highly recommend anyone buying a car new or second hand to make JCT600 Sheffield their first port of call. Again I can’t thank Kev the salesman enough for his help and handing the car over to my son was a brilliant experience thank you. By the way my son loves his car thank you all at JCT600 Sheffield.”
“If you you’re into detailing your car and have it ceramic coated, don’t take it to JCT600VW Sheffield! Even if you request them not to ‘wash’ it as I did on the online check in and see it written on the job sheet, it’s still highly likely they’ll decorate your pride and joy in swirl marks like they did to mine. My Touareg Black Edition has had more hours than I care to count being detailed by me since new. It has never been through a car wash or hand wash, ever. Despite asking to speak to the service or business manager, surprisingly neither was available when I realised it was no longer in the condition I had took it in, and I was told to email in some photos of any damage, i.e. swirl marks.
Following assessment by a pro detailer and sending their quote for paint correction to the service manager, I was invited to let them have the chance sort it by “buffing” it over! Terminology which sets alarm bells off to anyone who’s into detailing! Who would trust their car back to the same people who caused the problem in the first place?!? Mind boggling!
Even when the car has been back in for 11 days to sort an EGR issue, no one has been willing to discuss this issue in person. The ‘demonstrator’ Tiguan I was given was a great example of how their cars are treated as it was totally disgusting inside with photos to prove it; if that’s how they look after their own cars there’s no wonder mine now looks like it’s been washed by someone using a Brillo pad.
Despite several emails to bring the issue to resolution I’ve stopped getting replies and even copying in the business manager doesn’t get a response. JCT600 VW Sheffield really don’t leave much option other than to make a formal written complaint to head office about the situation which has been born from not following a simple request; please do not wash my car.
Oh, and the engine management light is back on. Again.”
“I’ve used this garage for a few years. I have nothing nice to say about the place. I took out an all in warranty and ended up having to pay for a Egr which I wasn’t happy about and it doesn’t say clearly at all in the terms. I have also had a knocking sound when I steer which as never gone away they have had the car 4 times to fix this problem and it’s never been fixed. Today was my last mot and the warranty runs out 25th January after 2 years of taking the warranty out. Anyway it failed on one tyre and my back one was close to not being legal. So I could have taken my car and got tyres elsewhere but agreed to pay their prices and asked for both tyres to be put on the front of my car both being new. Anyway with the warranty running out I was asked if I’d like to take another warranty which I don’t and wouldn’t advise anyone else too as it’s not worth the paper it’s written on. I also mentioned the knocking sound and asked if it was to cause me a big problem as it’s been looked at so many times would they fix this as it’s been under warranty the whole time of having it. The answer was no but I should be very grateful they never charged me to take a tyre off the back and put it on the front of my car. So now I’ve a car with a knocking sound which as never been fixed even under warranty and they won’t sort the problem out if it becomes a big problem. Also the Egr problem isn’t clear and I had to pay for this. I love Audi cars but the way I’ve been treated I’ll never purchase one again after this one or take out a warranty.”
“Car booked in for service and MOT under 2year warranty.Were kept informed while waiting ,and sent video of work being done with clear commentary from technician.The came back having also been cleaned and valeted.
Would highly recommend JCT600 Meadowhead to family and friends.”
“My parents bought a car a few months ago and recently scraped the wing mirror. Dad did not tell anyone for days as he was gutted 😞 They popped into JCT600 at Norton Sheffield 8 and were lucky enough to get Rebekah. She contacted the company that they had cover with and within days they were at their house repairing the damage. Mum and Dad were so pleased with the service. Thank you again Rebekah.”
“RE WARRANTIES !! I HAVE TAKEN OUT A VW WARRANTY FOR THE LAST 3 YEARS. BRILLIANT IF SOMETHING GOES WRONG IT WILL BE REPAIRED !! YES BUT WITH A 2 MONTH WAITING LIST WHATS THE POINT. THEY’RE OK TAKING YOUR MONEY BUT THEN YOU HAVE TO WAIT 2 MONTHS FOR IT TO BE LOOKED AT !! I’VE HAD 2 ISSUES RECENTLY ONCE WHEN THE AIRBAG AND INDICATOR INDICATED A FAULT CALLED AND TOLD 2 MONTHS WAIT. HMM !! AGAIN WHEN THE WIPERS KEPT ON GOING OFF BY THEMSELVES, AGAIN 2 MONTHS WAIT. DO NOT BUY !! THEIR OK TAKING YOUR MONEY BUT YOU HAVE TO WAIT AT LEAST 2 MONTHS !!”
“Outstanding service from the first call I made . Love my new Arbarth 500 thank you David.
One of the best companies I’ve used highly recommend thanks again”
“Enquired about a car salesperson was Aimee My trade in price was poor so I explained my budget. Aimed assured me that the best way was to sell my car to a company which I received a good price from and then she could do the deal at my budget. I sold my car and called her back she seamed a bit flustered and returned to say she didn't guarantee my budget as she couldn't now meet it??? Long story short I now have no car and no deal for a new car. I think I called her bluff and I asked her to play our call back to see exactly what was said as she told me 3 times she could meet my budget if I sold my car. Shambles!!!”
“Have just bought a mokka from jct Rawdon can not praise the salesman David Blackburn everything explained clearly and nothing was to much trouble kept up with all information regarding sale while waiting on it to be finalised. When picking up car was taken through all gadgets and instructions clearly. He made sure we were confident with everything before driving off. Would definately recommend using this car sales with no hesitation.”
“The sales representative persistently asked me to use a loan from a financial firm with an interest rate, like a loan shark.On top of that, he said he had no other choice as if my credit score was problematic. I asked him to give me his manager's email address.he said that he was the manager and they had nothing to do .I told him to refer me to the finance company that their own company works for and I am a client of. persistently did not do that either.His attitude is not acceptable, as if I have to do what they want by bullying.I am now buying a 2019 Mercedes A series instead of the 2017 Ford Kuga with the installments in the payment plan he offered me.If this sales rep is really a manager and is behaving that way, then the employees under him are probably kicking the customer out of the showroom.”
“Thank you to Gurjit Dhesi from jct600 Bradford
From start to finish he was clear on the process of the sale of my daughter car. We liked all the videos you sent us regarding all the details about the car and the valet it had before pick up. We will hopefully be returning”
“Such a disappointing experience with JCT600 in Leeds. They were quick to close the sale but then twice assured us it would be ready so we took 2 hour train journeys to collect it only to be told it wasn’t. They then promised to deliver it but didn’t. Go to a dealer who will value your custom, this really took the shine off our new car.”
“An absolute joke , car purchased for hard earned cash £18k. The car had only 4 months Mot which company policy states 9 months minimum on the advisory all 4 tyres adviced to monitor or replace for side wall cuts. A cracked windscreen which saying that Jct do a multi point inspection I would question this! Just on the cracked windscreen they ask to claim on our own insurance! Really! They operate a return policy which the car has been returned as this was sold against company policy and in my view a dangerous car to drive because of the tyres which again I'm no expert on tyres but have been on the advisory which tells me they need replacing and as for the sales team who clearly don't have a clue with regards to Jct procedures/ policy clearly need retraining as the whole experience of buy a car is stressful at the best of times! Going to a premium dealership and a premium brand car you would expect a premium service from a shabby run dealership in Chesterfield Derbyshire!
We require a full refund of the purchase price of the car and are currently waiting!!! They operate a return policy which we have returned the car as not fit for road us because of the cars tyres! Here's to waiting for some sort of respy!”
“Shabby service department
The service department is shocking. It was my first time with this retailer and will be the last. Incompetent, massive let down.i booked my car for service, when arrived at seat they advised me to go to VW Jct600, took my car to VW just to be told that my car wasn't booked with them. They told me that seat after sale moved to VW and my car booking is not showing on theeir system. When i sowed them my booking confirmation they then decided to take my car in for service and told me that my car will be ready in 4 to 5 hours. 45 minutes later I received a call from them advising to pick my car up as they cannot carry out service on my car. When arrived back in I were told to wait and my car has gone in for a service.when I got my car keys back I were told that air filter is not replaced as they were unable to order it from SEAT. They forgot to contact me to arrange airfilter replacement. I waited for two weeks and I had to complain to get this filter replaced. Second unnecessary trip to them due to their shabby service department.”
“Disgusting customer service, i walked in to jct600 Vauxhall show room, a woman sat on desk was angry just to see me, and didn’t even want to talk to me, she judged me for what I was wearing and spoke with anger, my father recently died so ive been depressed, i recommend to go somewhere else for a motability car and not this place, thank god I went to another motability place and they were fantastic and never judged me, avoid jct600 when it comes to motability cars”
