Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.80

4.8 Rating 9,340 Reviews

97 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,340 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 22nd December 2023

407

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt postage .. beautiful samples and paint chart ..very happy 1 tiny point though.. the complimentary slip enclosed was written in red pen. Blue or black pen is better”

Helpful Report

Posted 6 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and we appreciate your feedback. We look forward to hearing from you again in the future.

Posted 6 months ago

“Excellent service Thank you”

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Posted 6 months ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 6 months ago

“It is always difficult to know what you’re getting from a website photo but for once it was absolutely spot on (exactly what it said in the tin !) and I could not be more delighted with it - my dining room looks stunning. Thank you.”

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Posted 6 months ago

Thank you for your lovely review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 6 months ago

“The blind I ordered is perfect. I like the choices you offer and it makes the room more cosy.”

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Posted 6 months ago

Thank you for your kind review! We are so pleased to hear that you are happy with your made to measure blind and we hope to hear from you again soon.

Posted 6 months ago

“Excellent service, quality products, delivered on time and protectively packaged. Particularly pleased with the customer service received when ordering a further amount of the original fabric. Pleasant and helpful telephone service. Very happy.”

Helpful Report

Posted 6 months ago

Thank you for your kind review …..! We are pleased you are happy with your order and to hear that we were able to offer an excellent service! We look forward to hearing from you again in the future.

Posted 6 months ago

“Excellent service. Highly recommended.”

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Posted 6 months ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 6 months ago

“Very helpful staff on the phone. Price matched another supplier for me. Would definitely recommend.”

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Posted 6 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 6 months ago

“Delighted with the curtains Jane Clayton have made for us.”

Helpful Report

Posted 6 months ago

Thank you for your review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 6 months ago

“Really good customer service!”

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Posted 6 months ago

Many thanks for your kind review ….!

Posted 6 months ago

“Bought 2 rolls of wallpaper in the sale and they arrived promptly and were well packaged. What's not to like!”

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Posted 7 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 6 months ago

“Very good service from pre order to delivery of our lovely rug. Highly recommend this company”

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Posted 7 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 6 months ago

“I have made 3 orders from NZ and each time the service. delivery and product was excellent. I highly recommend this company.”

Helpful Report

Posted 7 months ago

Thank you for your lovely review …..! We are pleased to hear that we were able to offer an excellent service and look forward to hearing from you again soon.

Posted 7 months ago

“I dealt with Louise who was so helpful. She found out all the info I needed in order to put wallpaper in a bathroom. Would definite use again as she is great”

Helpful Report

Posted 7 months ago

Thank you for your lovely review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 7 months ago

“Recently purchased wallpaper I received a email as a delay from their suppliers informing me of a potential 6 week delay offered refund and apologies I was happy to wait as the delay was for all companies however they sent wallpaper just 2 weeks later after perusing my order very pleased with customer service would certainly recommend this company if you buying wallpaper the price was a lot cheaper too.”

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Posted 7 months ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service and look forward to hearing from you again soon.

Posted 7 months ago

“I ordered four bespoke cushions in fabrics that, while not currently stocked by Jane Clayton, the company was very helpful and accommodating about ordering in. The service was courteous and efficient, and the cushions are lovely. Thank you.”

Helpful Report

Posted 7 months ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that we were able to offer an excellent service! We look forward to hear from you again soon.

Posted 7 months ago

“Lovely bespoke cushions”

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Posted 7 months ago

Thank you for your review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 7 months ago

“All perfect, very happy!”

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Posted 7 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 7 months ago

“Beautifully made hand stitched curtains. I went for the Clarke and Clarke fabric as I wanted a linen/cotton look with a pinched pleat heading. There were ao many choices of colours in this range too. We had a slight delay as the fabric was initially out of stock, but they have actually arrived a week earlier than estimated. They came boxed up and well wrapped.”

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Posted 7 months ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 7 months ago

“Great service, thank you”

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Posted 7 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 7 months ago

“I am absolutely happy with my order. Fast delivery, really nice price and great quality. Thank you very much.”

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Posted 7 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 7 months ago

Jane Clayton is rated 4.8 based on 9,340 reviews