Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.80

4.8 Rating 9,341 Reviews

97 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,341 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 22nd December 2023

407

Anonymous

Anonymous // 01/01/2019

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“Beautiful wallpaper thank you so much for speedy delivery. Having it put up tomorrow looking forward to having it on my wall.”

Helpful Report

Posted 6 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 6 months ago

“Easy website to order from, clear communication on delivery. Lovely well made blinds which were easy to self install. Would buy again.”

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Posted 6 months ago

Thank you for your kind review! We are so pleased to hear that you are happy with your made to measure blind and we hope to hear from you again soon.

Posted 6 months ago

“Beautiful curtains perfectly made, and remnants sent immediately on request by helpful staff”

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Posted 6 months ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 6 months ago

“The service from the team was excellent i will be placing further orders”

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Posted 6 months ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service and we look forward to hearing from you again soon.

Posted 6 months ago

“Very pleased with blind . Thankyou”

Helpful Report

Posted 6 months ago

Thank you for your review ….! We are so pleased to hear that you are happy with your made to measure product. We look forward to hearing from you again in the future.

Posted 6 months ago

“Haven’t opened package yet as transporting abroad but your courier company ignored a very obvious, very large driveway and chose to leave my fabric outside our drawing room door in the pouring rain. It is obvious this is not a front door; no door bell, no letter box. Had he gone to the front of the house and rung the bell, my husband was awaiting the delivery. I just hope my fabric is not ruined. Very disappointing 😔”

Helpful Report

Posted 6 months ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 6 months ago

“Great website and easy to order. Quick delivery and great wallpaper”

Helpful Report

Posted 6 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 6 months ago

“Always get speedy service from Jane Clayton, great pricing and when I've needed to use Customer Services they've been very helpful”

Helpful Report

Posted 6 months ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review!

Posted 6 months ago

“Delivery time and follow Up poor”

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Posted 6 months ago

“The service was excellent. My items arrived very well packaged and even though I was informed that there might be a delay with part of my order, it all arrived very promptly. I look forward to ordering more from this company .”

Helpful Report

Posted 6 months ago

Thank you for your review! We really appreciate your kind comments and we look forward to hearing from you again soon.

Posted 6 months ago

“Very helpful over the phone and e mailed to warn me of possible delay. In the event, the rolls arrived promptly”

Helpful Report

Posted 6 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 6 months ago

“The curtains arrived sooner than we expected and they are beautifully made. We are delighted with them.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 6 months ago

“Lovely wallpaper, would purchase again”

Helpful Report

Posted 6 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 6 months ago

“Love the fabric design and the quality is great , just what I needed to make cushion covers for my partner's living room”

Helpful Report

Posted 6 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 6 months ago

“I am really pleased with the fabric and how quickly it was delivered to me. The swatches helped decide which fabric I should order.”

Helpful Report

Posted 6 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 6 months ago

“Very satisfied with my purchase, and would certainly use this company again”

Helpful Report

Posted 6 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 6 months ago

“I d love to give you my opinion of my first purchase of your lovely Shop - but I havent resevied it jet. Bw Mrs Outi Haaranen-Halme”

Helpful Report

Posted 6 months ago

Thank you for your feedback ….. We are so sorry that the delivery of your order was delayed. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. I can see that your order has now arrived. Thank you again for taking the time to leave your review.

Posted 6 months ago

“Perfect quality, fast delivery to Switzerland.”

Helpful Report

Posted 6 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 6 months ago

“Spoke on the phone, wallpaper arrived early. Excellent service”

Helpful Report

Posted 6 months ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 6 months ago

“Very prompt”

Helpful Report

Posted 6 months ago

Thank you for your review ….! We are pleased to hear that we were able to offer a speedy service.

Posted 6 months ago

Jane Clayton is rated 4.8 based on 9,341 reviews