Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.80

4.8 Rating 9,340 Reviews

97 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,340 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 22nd December 2023

407

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such an easy and efficient service, and the quality of the product is excellent! Such a great company”

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Posted 3 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 months ago

“Always a pleasant experience!”

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Posted 3 months ago

Many thanks for your kind review ….!

Posted 2 months ago

“Fantastic choice of wallpapers. Unfortunately supplier sent the wrong product but it was sorted out very quickly and with minimum fuss. Would reccommend especially of you are looking for something a bit different.”

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Posted 3 months ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. We appreciate the recommendation and hope to hear from you again soon. Thank you for taking the time to leave your review.

Posted 2 months ago

“Beautiful quality wall paper”

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Posted 3 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 months ago

“I can thoroughly recommend Jane Clayton & Co, their web site is very easy to use, communication by email was excellent keeping me informed, and there was no difficulty sending fabric to me in France, nor any import duty to pay. Fabric samples were sent promptly, and I am thrilled with the fabric. I consider that my five star rating is thoroughly deserved.”

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Posted 3 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 months ago

“Beautiful wallpaper very pleased with the product”

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Posted 3 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 months ago

“found on line all I want - been used twice before - great n I did shop around!!! best value n have what I want - - tip top 👌”

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Posted 3 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 3 months ago

“Apart from the rug arriving a week late (which was the supplier's responsibility, not yours), the service you provided was very good.”

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Posted 3 months ago

Thank you for your kind review …..! We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 3 months ago

“Great - got in touch to let me know of a few days delay for delivery - package arrived soon afterwards”

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Posted 3 months ago

Many thanks for your kind review ….!

Posted 3 months ago

“My custom made throw pillows with two different Thibaut fabrics and piping are perfect and add a nice touch to my sitting room.”

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Posted 3 months ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 3 months ago

“The curtains I ordered are beautifully made. There was a mix up with the order, but the team went above and beyond to rectify this quickly and to our satisfaction. Will definitely recommend them highly and will use again.”

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Posted 3 months ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 3 months ago

“Ordered wallpaper. Service was very good.”

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Posted 3 months ago

“Excellent service and package swiftly delivered.”

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Posted 3 months ago

Many thanks for your kind review ….! We look forward to hearing from you again in the future.

Posted 3 months ago

“A very good service”

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Posted 3 months ago

Many thanks for your kind review ….! We look forward to hearing from you again in the future.

Posted 3 months ago

“My order was dealt with efficiently and speedily and my queries answered with politeness and knowledge.”

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Posted 3 months ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service and we look forward to hearing from you again in the future.

Posted 3 months ago

“Really pleased with my lounge curtains. Beautifully made.”

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Posted 3 months ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 3 months ago

“Beautiful wallpaper !”

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Posted 3 months ago

It is great to hear that you are happy with your order. Thank you for your review, we look forward to hearing from you in the future!

Posted 3 months ago

“I love the fabric and was amazed by how quickly it shipped to the US. I will be purchasing fabric from JC & Co again! I am mid-way through a year-long remodel and am so happy with how this piece of furniture turned out, I can't wait until everything is done.”

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Posted 4 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 3 months ago

“The service your company provided was excellent. The wallpaper provided arrived safely at my home. It was intact and I damaged. I am impressed.”

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Posted 4 months ago

Thank you for your review …..! We are pleased to hear you are happy with your order and that we were able to offer an excellent service! We look forward to hearing from you again in the future.

Posted 3 months ago

“Lovely farbrics, great customer service!”

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Posted 4 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 3 months ago

Jane Clayton is rated 4.8 based on 9,340 reviews