Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.80

4.8 Rating 9,340 Reviews

97 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,340 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 22nd December 2023

407

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of Sanderson wallpapers, often at a reasonable price and delivery swift. Have used the company twice so far and very happy with service!”

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Posted 1 month ago

“good service”

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Posted 1 month ago

“Roman Blind was not threaded to last baton. Was happy to repair myself if they sent the correct fixing. Have telephoned three times and emailed photos but no update on when small part will be posted. Apparently they will update “when they can” - just need one small part ! The made correctly blind would be nice but over £400 for small blind unfinushed”

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Posted 1 month ago

“Excellent service, chat option worked well with swift answer and resolution of query. Cushion covers arrived quicker than forecast. Very happy with overall service and product.”

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Posted 1 month ago

“I am really impressed by the quality of the work in my new hand made curtains. I am a seamstress and I also make curtains (I didn’t make these as I could only buy the fabric if I ordered the made to measure curtains) they were beautifully made and taking into account the amount of time it would have taken me to make them they actually worked out very reasonably priced too. Thank you Jane Clayton”

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Posted 2 months ago

“Lovely choice of wallpaper quick delivery well packaged”

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Posted 2 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 months ago

“Excellent service by a polite and professional team at Jane Clayton. I am really pleased with my new headboard. Thank you !”

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Posted 2 months ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 2 months ago

“Love the wallpaper. Having a sample first helped The decision making.”

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Posted 2 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 months ago

“Jane Clayton are an incredibly professional helpful and inspirational interior design company … thank you for your amazing website, choice and price. Very kind regards Lucy Offer”

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Posted 2 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 months ago

“Very pleased with product, communication and delivery!”

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Posted 2 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 months ago

“Your help with samples and wallpapers has been exemplary. My enquiries on the telephone were also extremely well handled, and you made life a lot easier! Many many thanks. I would have absolutely no hesitation in recommending Jane Clayton.”

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Posted 3 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 months ago

“Such an easy and efficient service, and the quality of the product is excellent! Such a great company”

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Posted 3 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 months ago

“Always a pleasant experience!”

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Posted 3 months ago

Many thanks for your kind review ….!

Posted 2 months ago

“Fantastic choice of wallpapers. Unfortunately supplier sent the wrong product but it was sorted out very quickly and with minimum fuss. Would reccommend especially of you are looking for something a bit different.”

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Posted 3 months ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. We appreciate the recommendation and hope to hear from you again soon. Thank you for taking the time to leave your review.

Posted 2 months ago

“Beautiful quality wall paper”

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Posted 3 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 months ago

“I can thoroughly recommend Jane Clayton & Co, their web site is very easy to use, communication by email was excellent keeping me informed, and there was no difficulty sending fabric to me in France, nor any import duty to pay. Fabric samples were sent promptly, and I am thrilled with the fabric. I consider that my five star rating is thoroughly deserved.”

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Posted 3 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 months ago

“Fab price good customer service fast delivery”

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Posted 3 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 months ago

“On this occasion a long delay getting the wallpaper. Admittedly ordered just after Christmas but had to chase order. Great response from office staff but still took 10 working days, 14 in total.”

Helpful Report

Posted 3 months ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 months ago

“Beautiful wallpaper very pleased with the product”

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Posted 3 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 months ago

“found on line all I want - been used twice before - great n I did shop around!!! best value n have what I want - - tip top 👌”

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Posted 3 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 3 months ago

Jane Clayton is rated 4.8 based on 9,340 reviews