Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 640 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 640 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Jacks Garden Store 5 star review on 8th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a fab metal garden storage box and what a star Jo was in communicating with me regarding the delivery despite these challenging times. Thank you Jo, and keep doing what you are doing!”

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Posted 3 years ago

“Wonderful Service. Joanna is a wonderful ambassador for this company, so kind and attentive. Probably one of the best garden supplies companies you can deal with. Kind regards Derek.”

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Posted 3 years ago

“We recently ordered a replacement metal shed from Jacks Garden Store. They couldn't have been more helpful answering our queries very promptly. The shed was delivered to our allotment by a very helpful driver. All in all an excellent service.”

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Posted 3 years ago

“Excellent customer service. Nice not to feel like a valued customer.”

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Posted 3 years ago

“Fabulous company. I dealt with Jo and needed to get my playhouse delivered by a certain date. She checked with the supplier before taking my order and promised to double check delivery closer to the date we needed it. It didn't take as long to come as either of us expected, so great all round! Had complete peace of mind through whole process....get your playhouse from here!!!”

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Posted 3 years ago

“Excellent customer service, with good communication and a genuine desire to do all they can for you. Jo bent over backwards to make sure we got our cabin in time for the arrival of our installers.”

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Posted 3 years ago

“All I can say is .... The whole experience of dealing with jacks Garden Store was a pleasure , All the comments I'd read we're 100% correct, great company and the back up / service from Jo was excellent , I would definitely use them again and wholeheartedly recommend the to family and friends .”

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Posted 3 years ago

“Great company to deal with and very professional too”

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Posted 3 years ago

“Staff were very helpful, checking stock. The fire pit table arrived within 3 days .”

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Posted 3 years ago

“Jo was caring and attentive at every stage of the process. A gem. These really are lovely people to do business with and I can't recommend them too highly.”

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Posted 3 years ago

“The whole process of ordering and delivery expectations were all carried out as had been stated. I would have no issues with using ‘Jacks Garden Store’ in the future, and would be my first line of enquirery if I thought they would be able to supply what I required.”

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Posted 3 years ago

“1st Class service and Garden Seat ordered and delivered within 24 Hours to Scotland. Chair sitting in Garden”

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Posted 3 years ago

“Excellent customer service. We had a missing part on delivery which was sorted straight away. Excellent.”

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Posted 3 years ago

“Excellent customer service from start to finish”

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Posted 3 years ago

“Thank you to Jo for telephoning to tell us the pergola we wanted was back in stock and then processing my order. This was delivered well within the time frame. The price and the service we received was brilliant, well done to jacks garden store and thank you. Kevin Hill”

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Posted 3 years ago

“Outstanding customer service and great quality products. I wouldn’t hesitate in recommending Jack’s.”

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Posted 3 years ago

“Really helpful and attentive service and communication. Ordered a companion seat as a gift and it was really nice and loved by the recipient. Thank you Jo.”

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Posted 3 years ago

“Excellent customer service! We received a fire pit as a present which unfortunately was cracked during delivery (just one of those things!). Got in contact and Jo was so lovely and helpful and got it sorted right away! Would definitely recommend!”

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Posted 3 years ago

“Customer service is outstanding from Jo. You can feel totally confident of being looked after through all of the ordering and delivery process. Will be recommending Jacks Garden Store to everyone, Thank you again”

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Posted 3 years ago

“Great service and communication. My Toberra bistro table was dispatched and delivered within the time stated and was kept updated on delivery day. I would definitely use Jacks Garden Store again.”

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Posted 3 years ago

Jacks Garden Store is rated 4.9 based on 640 reviews