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Italian Short Breaks Reviews

4.9 Rating 317 Reviews

99 %

of reviewers recommend Italian Short Breaks

Company Reviews

4.9

Based on 317 reviews


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Italian Short Breaks 5 star review on 22nd March 2024

Italian Short Breaks 5 star review on 22nd March 2024

Italian Short Breaks 5 star review on 22nd March 2024

Italian Short Breaks 5 star review on 22nd March 2024

Italian Short Breaks 5 star review on 22nd March 2024

Italian Short Breaks 5 star review on 22nd March 2024

Italian Short Breaks 5 star review on 22nd March 2024

30

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I first showed interest in using you for this trip to Italy you attached a sheet of reviews. They were absolutely glowing! I’m pleased to say that I can happily add to them. From start to finish (apart from flight delays both ways - hardly your fault) the holiday went like clockwork. The driver was waiting for us in Milan, the guide for the Last Supper and The Duomo (Clara by name) appeared on cue with our name on a card outside the church and she was excellent. So knowledgeable about both parts of the trip and took us to other sites of interest walking between the two. We would have just gone straight from one to the other! The main event - Rigoletto at La Scala was amazing. A packed auditorium, a superb performance and a standing ovation at the end (virtually everyone on their feet) which just went on and on. My wife described it on Facebook as “The birthday present of a lifetime. Just wonderful. On our day at leisure we “did” central Milan on a hop on - hop - off bus. A wonderful day rounded off with a superb meal al fresco in a restaurant seven floors up on top of a department store looking out at The Duomo. So (very) thank you. John Sent from my iPad On 9 Sep 2019, at 15:28, Hannah Netting wrote: Good afternoon John, Just to let you know since your last email conversation with my colleague Shirley, Flybe have had to change the seating as well as the reference number for your flights. Unfortunately now you will be seated slightly further back – 5C &5D outbound and 5A & 5B returning. Basically as they changed planes and reference number, Row 2 was fully booked in the process, so hence the change. I have updated and attached your ATOL, eticket and Travel Plan with this change accordingly (all other details remain the same). As recompense Flybe have offered a £28 refund for your seating being several rows further back. If you are able to send through your bank name, sort code and account number, I”

Italian Short Breaks 5 star review on 26th September 2019

Posted 4 years ago

Hi John, Thank you for your wonderful review and photo. So pleased this has created a special memory for the two of you. I will forward your feedback to everyone involved, and hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“Excellent service and all went like clockwork. Will use again.”

Posted 4 years ago

Good afternoon Brian, Thank you for your wonderful feedback on your Milan break. I am so pleased you had a great time and will forward your feedback to everyone involved. In the meantime, if you are looking for ideas our ebrochure is crammed with some of our most exciting ones! https://italian-short-breaks.co.uk/wp-content/uploads/2019/09/Special-Occasion-Holidays-brochure.pdf I hope you have a good week! Kind regards Hannah

Posted 4 years ago

“Absolutely marvellous break, transfers perfect, very nice Hotel, literally a stones throw to The Duomo, Teatro alla Scala and many other attractions, and our evening at the Opera was beyond expectations, row 3 in the stalls for a wonderful production of Rigoletto, my eighth, and now number one, awesome staging and exceptional singing and acting with Rigoletto truly outstanding. Weekend a la carte we thank you, and will be return customers.”

Posted 4 years ago

Dear Patrick, Thank you for your wonderful feedback on your recent trip to Milan. I am so pleased you had a great time and will forward your feedback to everyone involved. If you are looking for ideas for your next trip, our ebrochure might be of use - https://italian-short-breaks.co.uk/wp-content/uploads/2019/09/Special-Occasion-Holidays-brochure.pdf Kind regards Hannah

Posted 4 years ago

“To be collected from the airport by a polite driver and whisked through the streets of Verona to the doorstep of the Hotel Accademia was a delight and got our break off to a special start. The hotel was lovely with a very comfortable bed and well-stocked bathroom and the staff were friendly and helpful. The location of the hotel couldn’t be bettered. The opera was a spectacular event and a memorable way to celebrate a significant birthday. The buffet in the hotel bar after the opera was a welcome surprise. We squeezed in a lot in a few days and enjoyed every moment. Even the flight delay on the way home didn’t really dampen our spirits. All in all, an excellent short break with A La Carte and we look forward to booking with you again next year for another significant birthday.”

Posted 4 years ago

Good afternoon Owen, Thank you for your lovely feedback on your recent Verona trip. I am so pleased despite the flight delay, you still had a wonderful time and will forward your feedback to everyone involved. I look forward to working on your next special occasion break! Kind regards Hannah

Posted 4 years ago

“An excellent trip - we were so well looked after. The opera at La Scala was superb - the best Rigoletto we have ever seen. The Hotel de La Ville was excellent and Milan was really lovely. Lake Maggiore was just beautiful and the room on the 6th floor of the Hotel La Palma was really first class. The drivers who took us were really excellent: courteous and caring and always on time. All in all, you provided us with an unforgettable holiday. Thank you!”

Posted 4 years ago

Good afternoon John, Thank you for your wonderful feedback on your recent trip to Milan and Lake Maggiore. I am so pleased to hear you had a wonderful time, and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“Everything was very well organised and went according to plan”

Posted 4 years ago

Good afternoon Brenda, Thank you for your wonderful feedback on your recent trip to Verona and Lake Garda. I am so pleased to hear you had a wonderful time, and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“A very enjoyable trip;we particularly enjoyed the opera at La Scala. Many thanks to ISB for the complementary bottle of Prosecco;unfortunately Hotel Sina added the cost to our final bill. They promised to refund the amount,but have not done so to date. The location of the hotel in Milan was perfect and the tour we went on was excellent with a very good guide. The hotel La Palma at Stresa was well located also and we found the town to be charming. Unfortunately the reception staff at the hotel were not very helpful,being unable to give us information about the organisation of the boats for the islands;they simply handed us vouchers and told us to present them at the marine ticket office.this resulted in a frustrating hour of waiting at the office while the respective captains touted for business around us.Eventually one of them directed us to look for a green jetty and ask for Lorenzo. this we did and finally boarded his boat. All three Islands were well worth visiting,but the chaos in finding the appropriate boat each time we went to travel on to the next island or return to Stresa was aggravating.Other tourists had the same problem so we all shrugged and said "well this is Italy!" and enjoyed our day out. We discovered the following day that a much simpler method to tour round the islands and visit other lakeside towns was to buy tickets on the public transport boats.So we travelled across to Pellanza return for E10 each. Why could staff at the hotel not give us this information? To conclude,we had a throughly enjoyable short break-Thank You ISB”

Posted 4 years ago

Good morning Gregory, My apologies for the delay in coming back to you. I have been checking with the hotel in regards to the refund that you have been due. They have apologised both for charging you for the bottle in error, along with the wait in regards to getting this refunded to you. They have informed me that this refund is in progress and you should have this back in your account in the next week. They are going to keep me up to date, so I will let you know as soon as I hear more from them. We've never had anyone who was charged for the bottle before, so my apologies you had this happen to you. I have checked in regards to Hotel La Palma and our supplier says that everyone is briefed in regards to the transport options on Lake Maggiore, so he is not quite sure what happened. I hope these points notwithstanding, you still had a wonderful time in Milan and Lake Maggiore and will consider us again for your next trip. Kind regards Hannah

Posted 4 years ago

“Shirley and her team organised a special birthday trip for me to take my husband to Verona to see the opera Everything was perfect the transfers the hotel the seats at the opera I cannot recommend then enough”

Posted 4 years ago

Good morning Louise, Thank you for your wonderful feedback on your recent trip to Verona. I am so pleased to hear you had a great time, and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“IFrom the moment I came across the a la Carte website to touching down in Dublin after 5 days away I cannot praise the company enough, we intended to book the Orient Express and our stay in Verona on a separate basis but decided to take the hardship out of it and just go with the a La Carte company. And are we delighted we did this. Everything they said they would do they did it, in spades. I have never returned from a holiday where I can say that absolutely nothing went wrong or that I would change. Their choice of hotels and locations was top class and all the touches that were included were very well received. It was my wife's 60th and she never had a trip to compare with it. And finally I can't complement the staff in their head office enough especially Hannah Netting for her always courteous and helpful manner.”

Posted 4 years ago

“Many thanks to all the team. We had a most enjoyable holiday which entirely met all our expectations. All the arrangements went like clockwork. The hotels were excellent, well situated and very comfortable in Verona . The Verona pass was useful though the hotel could have been more helpful regarding a local bus timetable. The Grand Hotel Gardone was just very beautiful in itself and situation. The reception staff there were very helpful regarding bus and ferry timetables. The opera seats were excellent. We had a great time. Thank you so much. Doris Livingstone.”

Posted 4 years ago

Good morning Doris, Thank you for your wonderful feedback. I am so pleased you had a great time on your recent Verona and Lake Garda holiday and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“Excellent service throughout the entire holiday”

Posted 4 years ago

Good morning Robert, Thank you for your wonderful feedback. I am so pleased you had a great time on your recent Verona and Lake Garda holiday and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“We were in Verona for 3 nights and two Operas - everything from the hotel, to the transfer was very well organised. Also the seats in the Gold section were the perfect choice for good viewing. Would highly recommend booking through this company - very efficient.”

Posted 4 years ago

Good afternoon Frances, Thank you for your wonderful feedback on your recent trip to Verona. I am so pleased you had a great time and will forward your feedback to everyone involved. I hope you will consider us again for your next trip abroad! Kind regards Hannah

Posted 4 years ago

“We were very pleased with all aspects of our Puccini Festival weekend. The hotel was comfortable with friendly and attentive staff. There was also a good selection of food choices at breakfast. All transfers were provided by courteous and punctual drivers in smart comfortable cars. We were allocated very well appointed seats at both of the operas we attended and thoroughly enjoyed the performances. Lucca provided a perfect base for this particular Italian Escapade! Finally, a big thank you to Hannah for all her support and advice in planning this weekend.”

Posted 4 years ago

Good afternoon Keith, Thank you for your wonderful feedback on tour Lucca trip. I am so pleased another holiday has gone so well for you and will forward your feedback to everyone involved. I hope you have a wonderful weekend! Kind regards Hannah

Posted 4 years ago

“Exceeded our expectations. An amazing festival with such a rich history and traditions. Were right in the midst of activities. Hotel very comfortable and well placed beside the "Contrada" dinner. Excellent itinerary with articulate knowledgeable guide. Twinned with a prior stay in the countryside and added a day after to recover.”

Posted 4 years ago

Good afternoon Christopher, Thank you for your wonderful feedback on your recent Palio trip. I am so pleased you had a wonderful time and will forward your comments to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“Driver was waitng at the airport as arranged, Hotel was Clean and Tidy, staff were pleasant, had to ask at the desk for Opera tickets as they were not with our room number. Hotel in a good position not to far away from the Areana. Breakfast very plentiful, only 2 teabags in the room tray though could have done with more. Was able to leave cases until our pick up back to the Airport, car turned up 45mins early, it was a good job we had returned back to the Hotel as we would have missed it. A very good weekend away, no real problems just minor niggles.”

Posted 4 years ago

Good afternoon Roger, Thank you for your wonderful feedback on your recent trip. I am so pleased you had a wonderful time and will forward your comments to everyone involved. I'm not quite sure what happened in regards to the transfer on the final day, but I will check into this. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“Hanna was great with communicating details and all we needed for our Palio experience. Thank you very much, Leslie Rosenblum”

Posted 4 years ago

Good afternoon Leslie, Thank you for your wonderful feedback. I'm so pleased to hear you had a great time at the Siena Palio and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“Absolutely brilliant. Everything organised to perfection. Would recommend.”

Posted 4 years ago

Good afternoon Anne, Thank you for your wonderful feedback. I'm so pleased to hear you had a great time in Lucca and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“We had a very enjoyable break, both hotels were very good and ideally located.However we were disappointed in two aspects of the booking process. Firstly we presumed the cost covered everything but when checking in online with Jet2 we had to pay €27 to book our seats. Secondly we requested a walk-in shower but Lake Garda (Grand Hotel Gardone) told us they informed you that this was not possible - this information was not passed back to us before the trip.”

Posted 4 years ago

Good afternoon John, Thank you for your feedback on your recent trip to Verona and Lake Garda. I will forward your comments to everyone involved. Please note we never book seating on the planes unless instructed to do so, as most of our clients like to choose where they sit and this is a personal decision. Kind regards Hannah

Posted 4 years ago

“This was a special trip to celebrate my wife's birthday. Everything went smoothly as per the details given in the documents provided. I followed instructions and everything went to plan. Flights OK - normal delay frustrations (That's Gatwick). Hotel fantastic - opera fantastic - Italy Fantastic. Thank you for adding that little extra and having a bottle of bubbly waiting in our hotel room wishing my wife happy birthday.”

Posted 4 years ago

Good morning Trevor, Thank you for your great feedback on your recent trip to Verona. I am so pleased you had a wonderful time, and will forward your comments to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 4 years ago

“We were all very pleasantly surprised by how smoothly everything went - from the airport pickup to the lovely hotel Firenze, our fantastic seats for Carmen at the Arena and the Verona card waiting for us at the hotel etc. Would thoroughly recommend you”

Posted 4 years ago

Good afternoon Krystalla, Thank you for your feedback on your recent trip to Verona. I am so pleased you had a wonderful time and will forward your feedback to everyone involved. I hope you will consider us again in the future! Kind regards Hannah

Posted 4 years ago

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Italian Short Breaks is rated 4.9 based on 317 reviews