IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as always”

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Posted 1 year ago

Hey William, thank you for your review! Hopefully we will see you again soon.

Posted 1 year ago

“Fabulous, service is great. Staff are so nice and helpful.”

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Posted 1 year ago

Hey Jacqueline, thank you for your review! We're delighted to hear that you've had a great experience with us at IOLLA.

Posted 1 year ago

“Wonderful service Wonderful selection of frames. Wonderful prices. What more can one ask for”

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Posted 1 year ago

Hey Kathleen, thank you so much for your review! We're so glad to hear that you're loving what we do at IOLLA.

Posted 1 year ago

“Great experience over all, started off in the Edinburgh St James Branch who delivered my new glasses to Glasgow West George Street. Customer service in both shops was spot on. Staff are always friendly, welcoming and helpful.”

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Posted 1 year ago

Hey Natasha, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“Great experience one again with Iolla no fuss great advice from sales team, very relaxed atmosphere and great styles to suit everyone at a brilliant price.”

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Posted 1 year ago

Hey Barbara, thank you so much for your lovely review. We're delighted to hear that you're loving what we do here at IOLLA! Hopefully we will see you again soon.

Posted 1 year ago

“Helpful, friendly, efficient. Great frames which look good and last for ages. Set prices so no hidden extras”

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Posted 1 year ago

Hey Catriona, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“Very helpful staff in the shop and the glasses are very comfortable”

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Posted 1 year ago

Hey Matt, thank you so much for your review! Hopefully we will see you again soon.

Posted 1 year ago

“Great range of glasses and lovely service in West George St, Glasgow. In my opinion, nicer glasses at a lower price point than high street opticians. Big selling point for me was blue light filter being £40 cheaper than vision express. They also offer student discount which is a bonus. Easy and quick to order and pick up.”

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Posted 1 year ago

Hey Kirsty, thank you so much for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“I was given space to explore and try frames at my own pace. The staff gladly answered questions and were very helpful. Glasses arrived via the post super quick. On my 6th pair of glasses and won’t go anywhere else!”

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Posted 1 year ago

Hey Samantha, thank you for taking the time to leave us such a lovely review! Our team will be delighted to hear that you've had such a great experience with us here at IOLLA. We're looking forward to seeing you again soon!

Posted 1 year ago

“great staff in Edinburgh store, I purchased new varifocal glasses wnich arrived when stated and work perfectly for me.”

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Posted 1 year ago

Hey Kenneth, thank you so much for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“IOLLA makes the process of choosing glasses an enjoyable and hassle free experience. They have a great selection and an easy process, that makes getting new glasses (for someone like me who has to update fairly regularly due to a still changing prescription) less of a chore and burden on the bank.”

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Posted 1 year ago

Hey Louise, thank you so much for your lovely review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 1 year ago

“So easy & quick and my glasses are great quality. I’ll be ordering again soon!”

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Posted 1 year ago

Hey Teri, thank you so much for your review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“Honestly,the best service,also glasses are just fabulous”

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Posted 1 year ago

Hey Eleanor, thank you so much for your review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“From the moment we entered the store everything was explained to us, questions answered by the delightful staff and then left to browse at our leisure. The glasses chosen were ordered, arrived quickly and fitted perfectly. Spot on. Thank you.”

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Posted 1 year ago

Hey Joy, thank you so much for taking the time to leave us a review! We're delighted to hear that you've had such a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“From the moment I walked in the shop, I knew I was in the right place, friendly staff dancing to classic price and Madonna songs. On returning to collect my glasses I was greeted with a much needed cup of coffee and my new glasses are great, was worried about varifocals, but on the advice I went for the more premium lens and I’m so glad I did. Meg and Natasha were brilliant.”

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Posted 1 year ago

Hey Gavin, thank you so much for taking the time to leave us a review! We're delighted to hear that you've had such a great experience in our Manchester showroom. Hopefully we will see you again soon!

Posted 1 year ago

“Always a lovely experience being in store, and the personal touch and thorough fitting experience means these glasses MASSIVELY beat any other similarly prices pairs I bought online.”

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Posted 1 year ago

Hey Tom, thank you so much for your review! We're delighted to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“Very professional, friendly in store. Glasses arrived promptly. They have needed no adjustments. A real triumph. I would be keen to recommend to others.”

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Posted 1 year ago

Hey Robert, thank you for your review! We're so glad to hear that you've had a great experience with us here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“The experience was fabulous and staff were really helpful. The glasses when I collected them from the store fitted perfectly”

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Posted 1 year ago

Hey Lynda, thank you so much for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“The best glasses I have ever worn, and delivered by staff that were so professional, knowledgable, & courteous, would highly recommend to others, in fact I have done so.”

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Posted 1 year ago

Hey Patrick-John, thank you so much for taking the time to leave us a review. We're delighted to hear that you've had a great experience with us at IOLLA, and we're looking forward to seeing you again soon!

Posted 1 year ago

“Excellent and personal service, thank you!”

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Posted 1 year ago

Hey Alexa, thank you so much for taking the time to leave us a review. We're delighted to hear that you've had a great experience with us at IOLLA!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews