IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great selection of frames to choose from . I need quite a complex prescription and I am very pleased with the varifocale lenses , the vision is very good . Also good value . Thankyou .”

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Posted 1 year ago

Hey Gillian! Thank you for such a wonderful review. We're so glad we could help you sort out your varifocal lenses and that you're loving your new frames!

Posted 1 year ago

“First pair and won't be my last. Excellent service and value for money.”

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Posted 1 year ago

Thank you for your review Brian! Looking absolutely dashing in your new Hoys! 😎

Posted 1 year ago

“My girlfriend and I visited this store because she needed sunglasses. The staff was fantastic - friendly and super helpful. They made the experience so enjoyable that I ended up buying a new pair for myself too! Plus, the sunglasses arrived really quickly. I highly recommend this store!”

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Posted 1 year ago

Hey Ovidiu, thank you so much for your fantastic review! We're delighted to hear that you've had such a great experience in our showroom. Hopefully we'll see you again soon!

Posted 1 year ago

“The measurement taken for my prescription was very thorough and resuted in a first class fitting. There was a very wide range of attractive frames to choose from.”

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Posted 1 year ago

Hey Sandy, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Such helpful patient service! I had such difficulty deciding between all the fabulous styles and colours knowing price was not a factor. Thank you!”

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Posted 1 year ago

Hey Annabelle, thank you for taking the time to leave us such a lovely review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Perfect glasses and the delivery was quick, Would definitely buy again.”

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Posted 1 year ago

Hey Jimmy, thank you for your review! We're so glad that you're loving your new IOLLAs.

Posted 1 year ago

“Brilliant glasses and great service. Now worn them daily on holiday and I need to buy a second pair as they are the best I have ever owned!”

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Posted 1 year ago

Hey Alex, looking great in your Somerville sunnies! We're delighted to hear that you're loving what we do here at IOLLA, and we're looking forward to seeing you again soon 😎

Posted 1 year ago

“Great team very helpful great selection of frames and handy city centre store”

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Posted 1 year ago

Hey Sylvia, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us!

Posted 1 year ago

“Very attentive and would not hestiate to use again. Have had 3 pairs of glasses and 3 pairs of sunglasses!”

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Posted 1 year ago

Hey Susan, thank you so much for your lovely review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Great quality but inexpensive glasses with excellent customer service! So easy!”

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Posted 1 year ago

Hey Kailee, thank you for your review! We're delighted to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“Excellent designs and great quality products. Fantastic customer service. Would recommend.”

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Posted 1 year ago

Hey Iain, thank you for your review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“Haven’t used Iolla before so went into the shop. I’m very pleased I did, I was met by a lovely young lady called Francesca and she explained all the different styles and colours in your collection. I was very wary at changing my normal shape and colour but having tried several on I opted for Allen in the Pearllised off white. I went back to have my fitting done by Jane and I am very pleased with service I received.All my friends like my new style and I feel really good with them on.”

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Posted 1 year ago

Hey Christine, wow what a lovely review! We’re so glad that you’ve had a great experience with us and our showroom team! We're so pleased to hear you are loving your new IOLLA frames, hopefully we’ll see you again soon!

Posted 1 year ago

“Excellent customer service and advice in store!”

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Posted 1 year ago

Hey Rebeca, thank you for your review! We’re so glad that you’ve had a great experience with us. Hopefully we’ll see you again soon!

Posted 1 year ago

“Great quality and value with friendly helpful staff.”

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Posted 1 year ago

'Hey Simon, thank you for taking the time to leave us a review! We’re so glad to hear that you’ve had a great experience with us here at IOLLA. Hopefully we’ll see you again soon!’

Posted 1 year ago

“Staff are always extremely helpful and friendly”

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Posted 1 year ago

Hey Julie, thanks for this great review! It's great to hear you love our IOLLA team, we do too!

Posted 1 year ago

“Beautiful and quality frames with popping colours, will defo recommend”

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Posted 1 year ago

Hey Nadia, thanks for leaving this lovely review. We hope you are loving your new IOLLA frames!

Posted 1 year ago

“Excellent service and fast delivery”

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Posted 1 year ago

Hey Sean, thanks for this great feedback! We hope to see you again soon.

Posted 1 year ago

“Very happy with new prescription sunglasses- fair price especially given the lens thinning is included. I did have an issue with the arms being tightened too much on delivery (making it difficult to wear) but the staff in my local store sorted with 5 minutes, so still awarding 5 stars.”

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Posted 1 year ago

Hey Laura, thanks for leaving us this great review! We're so pleased to hear you are loving your new IOLLA frames and found our frame adjustment service useful. We hope to see you again soon!

Posted 1 year ago

“The staff at st James Edinburgh were fantastic very approachable and helpful will definitely be back”

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Posted 1 year ago

Thank you for the great review, Laura! We can't wait to welcome you back!

Posted 1 year ago

“Was so happy to hear that Iolla has opened in Edinburgh. At last some quality reasonably priced glasses. Cannot fault the staff for the individual attention they offer at all stages of the order. And they are so polite!”

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Posted 1 year ago

Hey Ann! Thank you for such a lovely review! We'll pass your kind words on to the Edinburgh team and hope you're loving your new frames. 😃

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews