IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found IOLLA when I was on holiday in Glasgow. The shop was bear closing time so I decided to order online after falling in love with their glasses. It was really easy to order and they arrived very quickly. Thank you so much!”

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Posted 1 year ago

We're delighted to hear you had a great IOLLA experience Amelia! Thanks for this lovely review

Posted 1 year ago

“Very welcoming staff and friendly. Lots of very nice well priced frames to chose from .”

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Posted 1 year ago

Hey Gillian, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“As someone with a strong prescription I’ve always found myself spending an extortionate amount on lenses and the additional cost of thinning. I’m impressed with the quality and style of my new glasses and I’m already planning my set of frames. I’m just disappointed I didn’t hear about IOLLA sooner!”

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Posted 1 year ago

Hey Daniella, thank you for taking the time to leave us such a lovely review. we're so glad to hear that you're loving what we do here at IOLLA!

Posted 1 year ago

“Great from start to finish. Lots of stylish frames, friendly and helpful sales assistants. And best of all, it's a home grown Scottish company. Perfect.”

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Posted 1 year ago

Hey Alice, thank you for taking the time to leave us a review, we're so glad to hear that you've had a great experience with us here at IOLLA! Hopefully we will see you again soon.

Posted 1 year ago

“Great quality, very fair price and the staff were just lovely people”

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Posted 1 year ago

Hey Ziad, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“I was recommended Iolla by my dentist and I wasn’t disappointed. Friendly, knowledgeable staff and great quality spectacles for £85. I was so impressed with my first pair that I immediately ordered a second pair and I’ve been on the website looking to order another pair. I have been raving about Iolla to family and friends. 10/10. 😬😘”

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Posted 1 year ago

Hey William, thank you so much for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“no problems at all excellent service”

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Posted 1 year ago

Hey Michael, glad to hear you had a great time with us in our showroom! Hope to see you again soon.

Posted 1 year ago

“Fantastic service. Amazing customer service in the Manchester store.”

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Posted 1 year ago

Hey Melanie, thank you for leaving us a review. We love to hear you had a positive customer experience in our showroom. See you again soon!

Posted 1 year ago

“I've only ever visited the West George Street store, but the staff are so attentive, patient and very understanding. I love the recycling old glasses initiative, and the refillable lens cleaner! It's an incredibly progressive company that hasn't sacrificed customer service at all.”

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Posted 1 year ago

Hey Angel, thank you for taking the time to leave us a review. We love to hear that you had such a great experience in store alongside loving our sustainability policies. See you again soon!

Posted 1 year ago

“Staff v helpful. V much appreciated their opinion as to whether the glasses style suited my face.”

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Posted 1 year ago

Hey David, thank you so much for taking the time to leave us a review! We're glad to hear you had a great experience in our showroom. Hope to see you again soon!

Posted 1 year ago

“Great value for money. Impeccable quality and design.”

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Posted 1 year ago

Hey Naima, thank you so much for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“These glasses are great Had romantic comments about them even stopped in the street and asked about them Thanks Iolla”

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Posted 1 year ago

Hey Joy, thank you so much for your fantastic review! We're so glad to hear that you're loving your new IOLLA glasses.

Posted 1 year ago

“Love the range and the service at Iolla. Staff are unfailingly lovely and helpful and the designs are to die for. Oh and the value is outstanding.”

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Posted 1 year ago

Hey Brenna, thank you so much for your lovely review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“Fantastic service and friendly approachable staff! The range of frames is amazing for a great price and I can't wait for my next pair!! This is how it should be done!”

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Posted 1 year ago

Hey Tracy, thank you so much for taking the time to leave us a review! Our team will be delighted to hear that you've had a great experience with us here at IOLLA. We're looking forward to seeing you again soon!

Posted 1 year ago

“Excellent service from IOLLA, staff very helpful and friendly. Very happy with the glasses I chose with the help of the knowledgeable staff. Thank you all.”

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Posted 1 year ago

Hey Peggy, thank you for taking the time to leave us a review! Our team will be delighted to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

“iv purchased about 12 pairs and love every one off them . i get lots of compliments with them different pair for different occasions definitely recommend iolla experience great quality great service and very affordable,”

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Posted 1 year ago

Hey Charles, thank you for taking the time to leave us a review and for your ongoing support! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“I love Iolla, nice shop, nice people, great choice of specs, reasonably priced for designer specs and brilliant service. Nothing's a problem. I tend to buy the same style (because it suits my face) in different colours and then I have lots of sunglasses options too with the clip ons. I really can't fault Iolla.”

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Posted 1 year ago

Hey Donna, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA, and thank you for your ongoing support! Hopefully we will see you again soon.

Posted 1 year ago

“Been using Iolla for close to 5 years now and always been impressed with the quality of their glasses and the service they prodive”

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Posted 1 year ago

Hey Gregor, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA, hopefully we will see you again soon!

Posted 1 year ago

“Staff was lovely and the glasses are extremely high quality. For under £100 price it is a steal, would highly recommend!!”

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Posted 1 year ago

Hey Juan! Thank you for taking the time to leave us a review. We're so glad to hear that you're loving your IOLLA glasses!

Posted 1 year ago

“Great service, great glasses, great prices as always - thank you”

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Posted 1 year ago

Hey Carole, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews