IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorted an issue with my order very well. Thanks”

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Posted 1 year ago

Hey Kenny, we're so glad to hear that you've had a great experience with us here at IOLLA. Thank you for your review!

Posted 1 year ago

“I needed new glasses and came across Iolla. I found the whole experience very easy and I am very happy with my glasses.”

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Posted 1 year ago

Hey Kyle, looking good! Thank you for taking the time to leave us a review😊

Posted 1 year ago

“Great choice of frames, very happy with quality of lenses and service. In store service also first class. I have shopped with Iolla for about five years c’è now and have never very disappointed.”

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Posted 1 year ago

Hey Margaret, thank you for your review! We're so glad to hear that you're loving your new IOLLAs and had a great time with us in store. Hopefully we'll see you again soon!

Posted 1 year ago

“This was my first time using iOLLA. From popping into the store to select my glasses to receiving them and having them fitted was an A+ experience. Friendly staff, updates at every part of your journey to fitting the glasses and making sure they are 100% I cannot fault anything. A+ service and highly recommended. I will definitely be using them in the future. Richard - Glasgow”

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Posted 1 year ago

Hey Richard, thank you for taking the time to leave us such a lovely review. We're so glad to hear that you've had a great experience with us here at IOLLA and we're looking forward to seeing you again soon!

Posted 1 year ago

“Staff are very helpful and friendly in Glasgow city store although not intrusive . Great choice of glasses and reasonable prices.”

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Posted 1 year ago

Hey Maggie, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Excellent service from the team at Finnieston, Glasgow West End. Glasses arrived on time and fitted perfectly.”

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Posted 1 year ago

“Loving my new Stewart Frame sunglasses. Ordered these online was quick and easy , ensuring I had my prescription to hand. Used Iolla numerous times and always been really helpful, there products are as you see on their website.”

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Posted 1 year ago

Hey Alison! Thank you for taking the time to leave us a review. We're delighted to hear that you've had a great experience with us here at IOLLA and are loving your new Stewart sunnies!

Posted 1 year ago

“Fabulous service in the Manchester store. Love the sunglasses!”

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Posted 1 year ago

Hey Tom, thank you for your lovely review!

Posted 1 year ago

“Very helpful staff. Good quality prescription sunglasses arrived quickly. Excellent value for money!”

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Posted 1 year ago

Hey Scott, thanks for leaving this great review. We can't wait to see you back again soon!

Posted 1 year ago

“Just bought a pair off prescription sunglasses and for the £85.00 I paid they are great , will definitely buy another pair when I need to change prescription”

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Posted 1 year ago

Hey Paul, that's great to hear! We're so pleased that you are loving your new glasses. Looking forward to seeing you again soon!

Posted 1 year ago

“As always, great choice, great price and excellent service. I wouldn't go anywhere else now.”

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Posted 1 year ago

Hey Helen, wow what a lovely review. It's great to hear you love shopping with IOLLA, we're excited to see you again soon

Posted 1 year ago

“Really good experience. I did the order over the phone and spoke to a very helpful lady who sorted every thing for me. My glasses arrived very quickly (just over a week) and they are perfect. Thank you”

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Posted 1 year ago

Hey Darran, thanks for leaving this great review! It's lovely to hear you are loving your new glasses, we hope to see you again soon.

Posted 1 year ago

“10/10 as always :)”

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Posted 1 year ago

Hey Syazana, thanks for this great review! See you again soon.

Posted 1 year ago

“I got my first pair of IOLLA glasses around 2016 and have loved them ever since! Just picked up a pair of prescription sun glasses and the quality of them and the service is the best I’ve found for the price!”

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Posted 1 year ago

Hey Kirsty, so lovely to hear you have been an IOLLA customer for so long! It's so lovely to hear how happy you are with your glasses, we hope to see you back again soon!

Posted 1 year ago

“Good service. Value for money.”

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Posted 1 year ago

Thanks for this 5 star review Val, we hope to see you back again soon!

Posted 1 year ago

“Discovered by chance, loved the designs. Great service and delivery.”

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Posted 1 year ago

We're so pleased you found us Jeanette! It's great to hear you loving your new IOLLA glasses and were delighted with our service!

Posted 1 year ago

“Great glasses. Lovely style. Lovely service. This is my 3rd time ordering and can't fault them at all/”

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Posted 1 year ago

Wow, what a lovely review! It's great to hear you are such a loyal IOLLA customer, we cant wait to see you again for pair number four!

Posted 1 year ago

“high quality glasses at an excellent price”

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Posted 1 year ago

Thanks for taking the time to leave this great review Lily. It's great to hear you are loving your new glasses, see you again soon!

Posted 1 year ago

“Delighted with my purchase and the service in store.”

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Posted 1 year ago

Hey Joan, thanks for leaving such a lovely review. Delighted to hear you enjoyed your journey with us, we cant wait to see you back again soon!

Posted 1 year ago

“Excellent customer service, and so happy with all my glasses. Recommending IOLLA to all my friends! Will definitely be back 🤓”

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Posted 1 year ago

Wow looking great in your new Kelly frames Christine! Great to hear you have loved your shopping experience with us, we cant wait to see you again soon.

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews