IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful, honest advice when choosing my glasses. Though we're not the ones I thought I wanted I really love them. Thank you!”

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Posted 1 year ago

Hey Nikola, thank you for review! We're delighted to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Amazing quality and attention to detail”

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Posted 1 year ago

Hey Heather, thank you for taking the time to leave us a review! We're delighted to hear that you're loving your new IOLLAs.

Posted 1 year ago

“Always very welcoming and are always happy to help you try glasses on until you find ones you are happy with and are happy to answer any questions.”

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Posted 1 year ago

Hey Freya, thank you for your review! We're so glad to hear that you've had a great experience with us. Hopefully we'll see you again soon!

Posted 1 year ago

“Very nice staff and a great selection of frames.”

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Posted 1 year ago

Hey Zosia, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Love my new glasses. Staff very approachable and helpful. Have recommended to a few friends.”

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Posted 1 year ago

Thank you very much for your review and recommending us to your friends, Pat! We're glad our Edinburgh team was able to make your in-store experience a good one. 😃

Posted 1 year ago

“Great experience in store and purchasing and my glasses are perfect. Thank for making nice glasses for small faces”

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Posted 1 year ago

Thank you for leaving us such a lovely review Caroline! We're delighted to hear you had a good time picking out your new Bell frames and are loving them!

Posted 1 year ago

“An excellent experience, comprehensive information and remarkable delivery timing. to recommend”

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Posted 1 year ago

Thank you for the lovely review Silva! We're very glad to hear you had such a good experience with us!

Posted 1 year ago

“Absolutely love the prescription sun glasses and wonderfully helpful staff! Even better that this is a Scottish company.”

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Posted 1 year ago

Hey Zoe, thank you for leaving us a 5 star review! We're hoping for more sun soon so you can rock your fabulous new Forbes! 😎

Posted 1 year ago

“Excellent company who supply first class class service throw there staff from placing my order to receiving than going to the Edinburgh branch to have a final adjustment faultless service.”

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Posted 1 year ago

Thank you for leaving us such a great review Duncan! We're delighted to hear you had such a smooth experience picking out your new Bell frames and hope you're loving them! 😃

Posted 1 year ago

“They go above and beyond with service, efficiency and friendliness. Can’t rate them highly enough and would definitely recommend.”

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Posted 1 year ago

Hey Elizabeth, thank you so much for leaving us a 5 star review!

Posted 1 year ago

“Had an amazing experience with IOLLA in St James Quarter. Staff were to bubbly and helpful. Was served by a tall girl with dark hair and a frigate and she was lovely (can’t remember her name!!) she took a real interest with me and was an amazing and personal experience”

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Posted 1 year ago

Thank you for leaving us such a wonderful review, Leah! We'll be sure to let our Edinburgh team know how lovely your experience with them was!

Posted 1 year ago

“Fantastic range at a great price with super helpful staff in Edinburgh. I have prescription glasses and sunglasses from Iolla and I wouldn’t shop anywhere else now.”

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Posted 1 year ago

Thank you for the lovely review, Samantha! We'll be sure to let the Edinburgh team know you've had such a good experience with them. Got our fingers crossed for more sun soon, so you can flaunt your new Ferguson sunnies! 😎

Posted 1 year ago

“Excellent friendly and helpful service. I love my new varifocal reactolite glasses Thanks for your advice!”

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Posted 1 year ago

Thank you for leaving us a 5 star review, Elizabeth! We're delighted to hear you're loving our new light responsive lenses on your Swinton!

Posted 1 year ago

“This is my fifth pair of glasses from Iolla and I can't ever fault them. Easy to order, quick and efficient customer service whenever I've had questions, prompt delivery, and most of all, glasses that look and feel great! I wasn't able to get to a showroom to try this latest pair on but because of their accurate description and photos, plus the virtual try-on tool, I knew exactly what I was getting and they lived up to (high) expectations! 5/5 yet again”

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Posted 1 year ago

Hey Kieran, thank you for leaving us such a great review! We're thrilled that our Virtual Try On tool was able to help you decide on your new Rae frames. We know you're absolutely pulling them off! 😃

Posted 1 year ago

“I normally have my eyes tested at my local opticians, however, I really struggled to find frames I liked as the ones on offer seemed so boring! I was advised to try Iolla, and oh my goodness!!! I couldn’t believe the choice of colours and styles on offer. So far I have purchased 3 pairs and I LOVE them! Family members have also bought glasses from Iolla. Even if you think you don’t need new glasses, get yourself to Iolla and have a look. You won’t be disappointed!”

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Posted 1 year ago

Thank you for such an incredible review Maureen! We're absolutely delighted to hear that you love your IOLLAs as well as the family. Bet you're turning heads everywhere you go with your new Fergusons! 🤩

Posted 1 year ago

“Just beautiful glasses.so much choice every time I go in I end up buying new glasses really well made at a great price.thank you iolla”

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Posted 1 year ago

Thank you for the great review George! We love having you over and cannot wait to welcome you back. Bet you are absolutely rocking your stylish new Shaws!

Posted 1 year ago

“To keep this review simple… really really easy transaction, friendly and knowledgeable staff and awesome product. Highly recommended- I’m a fussy b’srd too, so take this review as gospel !!”

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Posted 1 year ago

Hey Adam, thank you for leaving us a 5 star review! We're glad you had such a great time picking out your new Somerville frames! 😃

Posted 1 year ago

“AMAZING SERVICE & GREAT RANGE OF FRAMES & PRICES. CUSTOMER SERVICE I RECEIVED FROM JO WAS OUTSTANDING. JO IS AN ASSET TO YOU COMPANY”

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Posted 1 year ago

Thank you for such a wonderful review Anne! We've let Jo know how much you enjoyed picking out your new Douglas frames with her!

Posted 1 year ago

“Excellent service, quality glasses and lenses”

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Posted 1 year ago

Thank you for leaving us a 5 star review, Keith!

Posted 1 year ago

“Great customer service , great choice and so easy to deal with. Friendly knowledgeable staff and a seamless experience from start to finish”

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Posted 1 year ago

Thank you for leaving us a 5 star review, Robert!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews