IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Picked the Glasses I wanted,I could either have had them posted out to me or go and collect them,which I chose to do.super simple and all the Glasses are the same price whichever ones you picked,which was fantastic”

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Posted 1 year ago

Thank you for the review Sheila! We hope you're loving your new Adam frames!

Posted 1 year ago

“The perfect service, staff was friendly and went above and beyond to make me feel comfortable and made my purchase stress free. This is my second visit and I can’t wait to go back.”

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Posted 1 year ago

Hey Holly! Thank you for the wonderful review! We'll be sure to let the Manchester team know you had such a great time picking out your new Thom sunnies.😎

Posted 1 year ago

“Great product great service”

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Posted 1 year ago

Thank you for your review Sean!

Posted 1 year ago

“Super helpful and friendly staff, and a great shop 10/10 everyone in there bloody brilliant”

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Posted 1 year ago

Thank you for the wonderful review, Tom! We're delighted to hear that you had such a great experience at our Manchester store!

Posted 1 year ago

“Great service from start to finish from a very knowledgable team! My new glasses are perfect! The store in Glasgow smells so lovely too!!”

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Posted 1 year ago

Hey Fiona, thank you for your review! We're delighted to hear that you're loving your new glasses and that you've had a great experience with us too. Hopefully we'll see you again soon!

Posted 1 year ago

“Very happy with the quality, design and delivery. Especially the lenses”

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Posted 1 year ago

Hey Kristofers, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA 🤓

Posted 1 year ago

“Friendly and professional. Very nice product and experience. Would definitely recommend.”

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Posted 1 year ago

Hey Gillian, thank you for your review! We're so glad to hear that you've had a great experience with us. Hopefully we'll see you again soon!

Posted 1 year ago

“Helpful staff, good range of products and styles”

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Posted 1 year ago

Hey Gary, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA! 🤓

Posted 1 year ago

“Good price for lovely frames. I was so happy when IOLLA brought out the frames I had my eye on in my colour — Amber. As a fair skinned ginger person, I am always looking for lighter coloured frames. Thank you!”

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Posted 1 year ago

Hey Bethan, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA and that you're loving your new glasses.

Posted 1 year ago

“Great service, great store!”

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Posted 1 year ago

Hey Matt, thank you for your review!

Posted 1 year ago

“I shop at the Edinburgh store and there's always been amazing service and quality glasses.”

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Posted 1 year ago

Hey Katy, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Manchester store. Staff are very friendly approachable and helpful. Fantastic range of frames on display and the ordering proccess is so simple and stress free. The staff really are lovely. I could not recommend this place more. I will certainly be using this store again in the future.”

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Posted 1 year ago

Hey Nigel, thank you for taking the time to leave us a review! We're delighted to hear that you've had such a great experience with us here at IOLLA. We're looking forward to seeing you again soon!

Posted 1 year ago

“Great service, even not being local to store, arrived when promised. Both the lady in the shop and on the phone explained everything though the experience and even though I have a high prescription was made to feel welcome and not an issue.”

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Posted 1 year ago

Hey Susan, thank you for taking the time to leave us a review. We're delighted to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hey Ranald, thank you for your review!

Posted 1 year ago

“Ordered my glasses for shipment to the middle of the USA...while worried about the international things, my concerns were unwarranted. Quick delivery and excellent product. Nice work Iolla!”

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Posted 1 year ago

Hey Gary, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Early from start to collection.”

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Posted 1 year ago

Hey Hilary, thank you for your review!

Posted 1 year ago

“Love Iolla -staff are super, glasses so different have had many compliments them, will use them time and time again”

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Posted 1 year ago

Hey Margaret, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do at IOLLA. See you again soon!

Posted 1 year ago

“Kind, helpful, good quality glasses & excellent customer service.”

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Posted 1 year ago

Hey Phoebe, thank you for your review!

Posted 1 year ago

“Lovely shop. Endless choice of funky modern frames of all colours. I love my glasses. Well made and sturdy”

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Posted 1 year ago

Hey Fiona, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“Have had a least 5 pairs of glasses from iolla now and it’s so lovely to see that the range of designs continues to grow and compete in what can be a very expensive market Staff are helpful and knowledgeable about their products Will be back again and again for future glasses”

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Posted 1 year ago

Hey Brenda, looking great! Thank you for taking the time to leave us a review. Hopefully we'll see you again soon!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews