IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love IOLLA! This is my second purchase and both experiences have been great. Fabulous staff and an amazing range of specs to choose from at a great price, and the icing on the cake….having them delivered to my door fitted and ready to wear. Very happy, thank you!”

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Posted 1 year ago

Thank you for leaving us such a fabulous review Sara! We're so happy to hear your new Bells were delivered safe and sound. We know you're absolutely rocking them! 😃

Posted 1 year ago

“Great glasses. I had a problem and it was resolved very quickly. Great service. Would recommend”

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Posted 1 year ago

Hey Anne, thank you for leaving us a 5 star review!

Posted 1 year ago

“We were back for my second pair of glasses as I really like the designs Reasonably priced Staff very delightful helpful and pleasant We will return soon”

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Posted 1 year ago

Thank you for the great review, Andrew! We're delighted to hear you're loving your glasses and can't wait to welcome you back for your next pair!

Posted 1 year ago

“great staff”

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Posted 1 year ago

Thank you for leaving us a 5 star review, Silvina! We're glad you had such a good experience with our Edinburgh team!

Posted 1 year ago

“Ordered online. Perfect service”

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Posted 1 year ago

Hey Jacqueline, thank you for leaving us a 5 star review!

Posted 1 year ago

“Super happy with my glasses”

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Posted 1 year ago

Thank you for the 5 star review Laura! We're glad you're enjoying your new IOLLAs!

Posted 1 year ago

“Absolutely delighted with my Muir Plum fade sunglasses. Staff were helpful and attentive. Great service.”

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Posted 1 year ago

Thank you for leaving such a lovely review, Maureen! We're delighted as well, to hear you're loving your new sunnies! We'll be sure to let our Edinburgh team know you've had a such a great experience with them.

Posted 1 year ago

“Wanted a good pair of sunglasses but not over the top expensive so was delighted when I came across IOLLA. Great selection of frames and colours. Got exactly what I wanted. Liked the fact that the frames all had Scottish names. Lovely staff & service and a local company. Hoping to return for regular glasses soon.”

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Posted 1 year ago

Thank you for leaving such a wonderful review, Sandra! We're so glad you loved our selection of frames and enjoyed shopping at our Edinburgh store! We've got our fingers crossed for more more sun this week so you can rock your cool new Doyle sunnies. 😎

Posted 1 year ago

“Great choice of frames and very helpful, pleasant staff. Product is always very reliable and arrived in store quicker than expected.”

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Posted 1 year ago

Thank you for the review Shelagh! We're glad you're loving your new Smiths! 😃

Posted 1 year ago

“Great experience getting glasses from Iolla, the shop staff were very effective and helpful, a real no fuss approach and kept everything simple. I received my glasses as ordered within the time stated, great service, will return for my next pair soon.”

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Posted 1 year ago

Hey Angela, thank you for taking the time to leave us a review! We’re so glad to hear that you’ve had a great experience with us here at IOLLA. Hopefully we’ll see you again soon!

Posted 1 year ago

“In 5 minutes was able to get a new pair of glasses, since mine had just broken, stopped over before going to the airport, I was amazed that I was able to leave Scotland with a brand new pair if classes.”

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Posted 1 year ago

Hey Eduardo, thanks for taking the time to leave us this review! We're so pleased you managed to secure a pair of IOLLA frames before leaving Scotland. We hope you continue to love your sunglasses and will pop back in on your next visit!

Posted 1 year ago

“Had a brilliant in store experience in Manchester, all of the staff were so helpful and friendly without making me feel pressured to buy. I got two pairs of gorgeous really well priced glasses that arrived quickly and looking great! Couldn't be happier and I have recommended to lots of glasses wearing friends!”

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Posted 1 year ago

Hey Emily, thank you for taking the time to leave us such lovely feedback! It's great to hear you had such an enjoyable time in our showroom and have continued to recommend us. We hope you continue to love your new glasses and to see you again soon!

Posted 1 year ago

“Staff (Yaz) were really lovely and helpful - lovely store. Will be picking up another pair”

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Posted 1 year ago

Hey Keita, thank you for taking the time to leave us a review! We’re so glad to hear that you’ve had a great experience with us here at IOLLA. Hopefully we’ll see you again soon!

Posted 1 year ago

“A fabulous experience with amazing choice of frames. The young female we had in the West George Street store, Francesca, was so knowledgeable about the product and what would possibly suit my face. She was so professional and took time to show me styles that I would never have considered and probably would have chosen the same frame as I have had in the past. I have came away with a frame so different for me but suits me so much and had many compliments. Also I was delighted to be introduced to the clip on sunglasses that I purchased and actually gives my glasses a totally different and stylish look. This is an amazing solution to adapting your own prescription to sunglasses in an instant.”

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Posted 1 year ago

Hey Stephen, wow looking great in your new Big Bell frames! It's lovely to hear you had such an enjoyable time in our showroom and our team were able to give you plenty of advice! We hope you continue to enjoy your frames and hopefully see you again soon.

Posted 1 year ago

“Great experience, will use again”

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Posted 1 year ago

Hey Lesley, thanks for your review! We’re delighted to hear that you’re loving what we do here at IOLLA.

Posted 1 year ago

“We've been buying our glasses at Iolla Finnieston for a few years now and we are so happy each and every time with the professional, fun and friendly service we receive and the beautiful range of glasses.”

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Posted 1 year ago

Hey Kim, thanks for leaving this lovely review! It's great to hear you are such a loyal IOLLA customer and have such an enjoyable showroom experience. We hope you are loving your new glasses and to see you again soon!

Posted 1 year ago

“Great experience from ordering to getting the glasses. Which look & fit great”

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Posted 1 year ago

Hey Susan, thank you for your review! We’re so glad that you’ve had a great experience with us. Hopefully we’ll see you again soon!

Posted 1 year ago

“These are my second pair from IOLLA, I love how easy the process is- choose a style, pay one price and they send them.”

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Posted 1 year ago

Hey Lizzie, thanks for your review! We’re delighted to hear that you’re loving what we do here at IOLLA.

Posted 1 year ago

“Amazing choice of frames and the service was quick and efficient. Love my new glasses.”

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Posted 1 year ago

Hey Jill, thanks for leaving us this review! We're so glad you had a great experience with us at IOLLA and we hope to see you again soon.

Posted 1 year ago

“Lots of styles to choose from. Lovely relaxed experience - no hard sell !!”

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Posted 1 year ago

Thank you for such a lovely review Myra!

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews