IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous shop, nearly missed ! Passing by saw a pair of sun glasses in the window, bought them and a chain to go with them. Great, knowledgeable, polite staff. Nothing was too much trouble and we had a good chat. Can’t believe the prices ! Will be back for my next reading glasses, as will my husband and daughter.”

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Posted 2 years ago

Hey Flora, thank you so much for your review! We're so glad that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“My first pair of glasses from IOLLA was in 2018 from their Stockbridge shop. Firstly, as someone with high-prescription lenses, it was wonderful to find affordable glasses and lenses that were also stylish! I have followed them to the new branch in St James' Quarter and the customer service continues to be of a high standard, the prices are still affordable and the style keeps styling! :) I have recommended them to friends and will continue to do so. Well done IOLLA.”

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Posted 2 years ago

Hey Camille, thank you so much for taking the time to leave us a review! We're so glad that you've had great experiences with us over the years. Hopefully we will see you again soon!

Posted 2 years ago

“Enjoyed the vibe, the range and the customer service.”

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Posted 2 years ago

Hey Dharmacarini, thank you so much for taking the time to leave us a review. We're so glad that you've had a great experience with us at IOLLA!

Posted 2 years ago

“I needed sunglasses for my holiday and I put in an order with 10 days to spare. IOLLA rushed the order through in record time and allowed me to enjoy the sunshine without blinding myself. Affordable, quality and they make even me look good! I'll never get lenses anywhere else.”

IOLLA 5 star review on 17th November 2023

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Posted 2 years ago

Hey Kevin, thank you so much for taking the time to leave us a review! We're so glad that you're happy with your sunglasses. Hopefully we will see you again soon!

Posted 2 years ago

“Perfect glasses as always!”

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Posted 2 years ago

Hey Hannah, thank you so much for your review!

Posted 2 years ago

“Great glasses, great customer service and great price. I was recommended you by a friend and you didn't;t disappoint.”

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Posted 2 years ago

Hey Laura, thank you so much for your review! Hopefully we'll see you again soon.

Posted 2 years ago

“My experience from start to finish was excellent. Lovely shop which had a beautiful fragrant smell and very helpful and friendly staff. I will definitely go back again..”

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Posted 2 years ago

Hey Louise, thank you so much for your review! We're so glad you've had a great experience with us at IOLLA. We're looking forward to seeing you again soon!

Posted 2 years ago

“The whole experience from start to finish was excellent. Staff very friendly and not pushy at all. Would definitely recommend”

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Posted 2 years ago

Hey Shona, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA.

Posted 2 years ago

“Excellent service and help from knowledgeable and friendly staff. Prices are very competitive and I will continue to shop there rather than on other high street stores. Keep up the good work!”

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Posted 2 years ago

Hey Ian, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“My experience was fabulous feom start to finish. My assistant was so helpful and really lovely.”

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Posted 2 years ago

Hey Morag, thank you so much for your review! Our team will be so glad to hear that you've had a great experience with us at IOLLA.

Posted 2 years ago

“Happiness is your mission and your sure achieved that for me! The glasses are immense, amazing and I see the world clearly. Thank you, thank you, thank you! x”

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Posted 2 years ago

Hey Margaret, thank you so much for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“My first time wearing glasses, staff was friendly , they helped me choose the right pair of frames and the order came in one week. Thank you!”

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Posted 2 years ago

Hey Cristina! Thank you for your review. We're so glad to hear that you've had a great experience with us at IOLLA!

Posted 2 years ago

“Hello Iolla Team, I received my glasses ( Anderson - Blue Tortoise and MacDonald Medium Havana) yesterday, at my flat in France. Both are beautiful and I am quite happy with my purchase. I should have bought them one by one, this way I wouldn't have had customs fees...it was quite expensive. Too bad, I'll know next time. Hope to come and visit Glasgow someday, and I will come by!”

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Posted 2 years ago

Hey Pascale! Looking fantastic. We're so glad to hear that you're loving your new glasses. Hopefully we will see you soon!

Posted 2 years ago

“Who knew you could get sunglasses fitted to your face? Great selection and helpful staff.”

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Posted 2 years ago

Hey Kat, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 2 years ago

“It’s my second pair of glasses from Iolla and I’m very happy with them. The staff are always very helpful and friendly. I love the choice and the simplicity to order new glasses.”

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Posted 2 years ago

Hey Linda, thank you so much for taking the time to leave us a review. Hopefully we will see you again soon!

Posted 2 years ago

“Always great help from the guys in Iolla , would highly recommend”

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Posted 2 years ago

Hey Christine, thank you so much for your review! Hopefully we will see you again soon.

Posted 2 years ago

“Had a great experience with IOLLA, the staff were very helpful and friendly, and the selection of glasses was fantastic, highly recommended”

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Posted 2 years ago

Hey Paul! Thank you so much for your review. We're so glad that you've had a great experience with us at IOLLA.

Posted 2 years ago

“Very pleasant and helpful staff, spectacles delivered on time, packaging and presentation very appealing.”

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Posted 2 years ago

Hey Ian, thank you for your review! We're so glad you've had a great experience with us at IOLLA.

Posted 2 years ago

“The branch near the Kelvin grove park made me feel very welcome.. Really happy with my choice that,was encouraged to go out my comfort zone which I'm delighted to now wear! Thanks for all your help I'll be back 🙂”

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Posted 2 years ago

Hey Evelyn, thank you so much for your review! We're so glad you've had a great experience with us at IOLLA.

Posted 2 years ago

“Delighted with my new prescription sunglasses . Overall super experience from ordering to supply and fit”

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Posted 2 years ago

Hey John, thank you so much for your lovely review!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews