IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The glasses are brilliant quality, such a great range of shapes and colours for all face shapes and sizes.”

Helpful Report

Posted 1 year ago

Hey Nicky, it's great to hear you love our frame selection, we do too! Thanks for taking the time to leave this bit of feedback, we hope to see you back again soon!

Posted 1 year ago

“Very friendly and welcoming space that is dog friendly which is an added bonus.”

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Posted 1 year ago

Hey Claire, thanks for taking the time to leave us this review. It's lovely to hear how much you enjoyed our showroom, we hope to see you back again soon!

Posted 1 year ago

“The process was very straightforward. I got varifocal glasses. Went to the store and the staff were very friendly and helpful. They took about two weeks to arrive but lovely glasses that I enjoy wearing.”

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Posted 1 year ago

Hey Sadia, thank you for taking the time to leave us this great feedback! We're so pleased to hear you are loving your new glasses and had such a pleasant time shopping with us. See you again soon!

Posted 1 year ago

“Friendly staff. Great selection of glasses.”

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Posted 1 year ago

Hi Ben, Thank you so much for awarding IOLLA with a fantastic 5-star rating! We sincerely appreciate your kind words and support. Thank you for being a loyal customer and taking the time to share your positive experience with us. We look forward to continuing to provide you with exceptional service and quality eyewear in the future.

Posted 1 year ago

“Bought sun glasses. Very good selection and found my favourite very quickly. Attentive staff so altogether good place to get sunglasses.”

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Posted 1 year ago

Hi Myriam, Thank you so much for giving IOLLA a 5-star rating! We really appreciate your kind words and feedback. We hope you enjoy your new sunglasses and look forward to serving you again in the future!

Posted 1 year ago

“I visited the beautiful store in St James Quarter, very well laid out and clearly merchandised. Great customer service and very happy with my glasses.”

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Posted 1 year ago

Hey James, it's great to hear you loved shopping with us in our Edinburgh showroom and are now loving your new IOLLA frames! We cant wait to see you back for your second pair.

Posted 1 year ago

“Fabulous range of frames and excellent service.”

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Posted 1 year ago

Hi Ralph, Thank you so much for giving us a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with IOLLA. Thank you for choosing IOLLA and taking the time to share your positive feedback. We look forward to assisting you again in the future.

Posted 1 year ago

“Love using Iolla - the service is great and the choice of colour and designs is fantastic. It allows me to have more than one pair due to the fantastic prices.”

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Posted 1 year ago

Hi Lorraine, Thank you so much for your glowing 5-star rating of IOLLA! We sincerely appreciate your feedback. Thank you for being a loyal customer of IOLLA. We truly value your support and look forward to serving you again in the future.

Posted 1 year ago

“amazing staff very attentive and helpful”

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Posted 1 year ago

Hi Sionann, Thank you so much for giving IOLLA a 5-star rating! Our staff take great pride in being attentive and helpful to our customers, and we're glad to know that it made a positive impact on your visit. We appreciate your support and hope to see you again soon!

Posted 1 year ago

“Very good service.”

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Posted 1 year ago

Thank you, Kwok, for taking the time to rate us with 5 stars! We truly appreciate your kind words and we are thrilled to hear that you had a great experience with IOLLA. Thank you again for choosing IOLLA!

Posted 1 year ago

“This is my 2nd purchase and was delighted with both. Staff were very welcoming and helpful. Great selection of frames, very modern and chic. Prices excellent. Glasses arrived within 10 days after ordering. Would certainly recommend anyone wishing to buy from them.”

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Posted 1 year ago

Dear Elma, Thank you so much for your outstanding 5-star rating and your continued support of IOLLA! We are thrilled to hear that this is your second purchase with us and that you were delighted with both experiences. We appreciate your loyalty and we are truly grateful for your recommendation. Your feedback made our day!

Posted 1 year ago

“Amazing from start to finish. The shop assistant was very friendly snd extremely helpful. The instructions for ordering was straightforward and fully explained. Finally the delivery was prompt and the glasses SENSATIONAL. Cannot recommend more highly but would if I could. Well done everybody concerned . Varifocals next visit”

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Posted 1 year ago

Thank you so much, Angela, for leaving us a fabulous 5-star review! We are thrilled to hear that your experience with IOLLA was amazing from start to finish. Our team takes great pride in providing friendly and helpful service, and we're glad that our shop assistant was able to assist you. We strive to make the ordering process straightforward and ensure that all instructions are fully explained. We appreciate your recommendation and can't wait to welcome you back for your next visit, where we'll help you find your perfect pair of varifocals!

Posted 1 year ago

“Great in-store advice at St James' centre in Edinburgh. Professional and helpful. Thank you.”

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Posted 1 year ago

Hi Clare, Thank you so much for your fantastic 5-star rating of IOLLA! We greatly appreciate your kind feedback. We're thrilled to hear that you had a great experience at our St James' Centre store in Edinburgh. Our team takes pride in the service we offer and it's great to hear about your positive experience. We look forward to serving you again in the future!

Posted 1 year ago

“This is the second time I have used IOLLA for glasses. However this time I used them for sunglasses as well. It was such an easy and quick process. Glasses are great quality”

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Posted 1 year ago

Hi Amy, Thank you so much for your fantastic 5-star rating of IOLLA! We appreciate your continued support and we're thrilled to hear that you had a seamless experience with us, both for your glasses and sunglasses. Thank you again for choosing IOLLA, and we look forward to serving you in the future.

Posted 1 year ago

“Excellent quality, great price - what’s not to love!”

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Posted 1 year ago

Hi Lydia, Thank you so much for your fantastic 5-star rating of IOLLA! We truly appreciate your support and are delighted to hear that you had a great experience with us.

Posted 1 year ago

“FANTASTIC sunglasses - so cool and quirky. Really good quality - I will definitely purchase another pair. The customer service was also great - I would highly recommend Iolla.”

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Posted 1 year ago

Hey Vanessa, thank you so much for taking the time to leave us a review! We're delighted to hear that you're loving your new IOLLAs!

Posted 1 year ago

“Great glasses, and great support after purchase to tweak fit. Thank you!”

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Posted 1 year ago

Hey Dominic, thank you for your review! We're delighted to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Fab service”

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Posted 1 year ago

Hey Kay, thank you for your review!

Posted 1 year ago

“Excellent service and a wide choice of frames, supremely good value for money too - what’s not to love?”

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Posted 1 year ago

Hey Victoria, thank you for your review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“Fast professional service all round. Good quality glasses at very affordable price. Means can get several pairs at once .”

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Posted 1 year ago

Hey Alison, thank you so much for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews