IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Glasses , Great Service, Great Price, can't really ask for more”

Helpful Report

Posted 1 year ago

Hey Sean, thank you for your review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Staff in the store are so helpful and friendly, there is a really nice shopping experience. Ordering is easy and specs were in store within a week. I’ve had three pairs so far and would recommend.”

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Posted 1 year ago

Hey Gemma, thank you for your review! We’re so glad that you’ve had a great experience with us, it's great to hear how enjoyable your showroom visits have been. Hopefully we’ll see you again soon!

Posted 1 year ago

“Hugely impressed with the range, price, and speed of delivery. Now I just have to resist buying a pair for every day of the week...”

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Posted 1 year ago

Hey Rebecca, we think an IOLLA pair of glasses for everyday of the week sounds like a great idea! We're delighted to hear that you're loving what we do here at IOLLA. We hope to see you back again soon!

Posted 1 year ago

“The store manager in the st James centre was the loveliest most helpful person. Highly recommend”

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Posted 1 year ago

Hey Maddy, thank you for leaving this lovely review! We will make sure to pass this feedback on to our Edinburgh team. We hope you are loving your new glasses!

Posted 1 year ago

“Very pleased with the choice of specs, service was good as well”

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Posted 1 year ago

Hey Louise, thank you for taking the time to leave us a review! We’re so glad to hear that you’ve had a great experience with us here at IOLLA. Hopefully we’ll see you again soon!

Posted 1 year ago

“Really easy experience”

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Posted 1 year ago

Hey Nick, thank you for your review! We’re so glad that you’ve had a great experience with us. Hopefully we’ll see you again soon!

Posted 1 year ago

“This is my second pair from Iolla and again no problem I picked my frames and everything was done I recieved them through the post and they fit really nice and I have no need to go back and get any adjustments .THANKS TO ALL WHO MADE AND SENT my glasses out to me Matthew Kennedy”

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Posted 1 year ago

Hey Matthew, thank you for your review! We’re so glad that you’ve had a great experience with us. As always we will pass your feedback on to our team and we look forward to seeing you again soon!

Posted 1 year ago

“For the last few years I have purchased my glasses from Iolla and had them delivered They have fitted perfectly without the need to have them adjusted. Well done!”

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Posted 1 year ago

Hey Gerald, thanks for your review! We’re delighted to hear that you’re loving what we do here at IOLLA and have been such a lovely loyal customer. We cant wait to see you back again soon!

Posted 1 year ago

“Lovely selection of glasses. Staff are so friendly, happy, knowledgeable and helpful”

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Posted 1 year ago

Hey Janice, thank you for taking the time to leave us a review! We’re so glad to hear that you’ve had a great experience with us here at IOLLA. Hopefully we’ll see you again soon!

Posted 1 year ago

“Lovely staff, quick service, glasses that suit and fit and work and are a third of the price of my last ones - what more can you ask for?”

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Posted 1 year ago

Hey Cherry, what more can we ask for by having lovely customers such as yourself! We're so happy to hear you are loving your new glasses and we would love to see you again in the future.

Posted 1 year ago

“Amazing staff, great service, incredibly stylish glasses”

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Posted 1 year ago

Hey Mali, we're so happy to hear you have loved your IOLLA experience! We look forward to seeing you again in the future.

Posted 1 year ago

“Excellent as always! Staff are awesome and the selection of glasses is brilliant! 10/10 and will definitely be back!”

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Posted 1 year ago

Hey Lauren, thank you for taking the time to leave us this 5 star review. We're so glad you have had such great experiences shopping with us, we cant wait to see you again soon!

Posted 1 year ago

“From the moment I walked into Iolla I was met with the most helpful charming staff immediately understood my needs and did not try to pressurise me in any way .”

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Posted 1 year ago

Hey Irene! Thank you for such a lovely review! We'll be sure to pass on your kind words to the Finnieston team who were able to bring you such a great experience. 😃

Posted 1 year ago

“AMAZING EXPERIENCE”

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Posted 1 year ago

Thank you for your amazing review Evgenia!

Posted 1 year ago

“So easy and the glasses fit perfectly. The turn around was incredibly fast too!”

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Posted 1 year ago

Hey Ciji, we're so happy to hear that you received your new Bell frames quickly and are loving the fit!

Posted 1 year ago

“Great experience. Nice staff in Edinburgh store. Glasses sent to my door. A+”

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Posted 1 year ago

Thank you for the great review Naomi! We're glad you enjoyed shopping at out Edinburgh store and hope you are loving your stylish new Hoy frames!

Posted 1 year ago

“From dispensing to receiving the whole process went really smoothly. I visited the shop and the dispensing lady was very knowledgeable. Will definitely use in the future”

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Posted 1 year ago

Hey Linda! We're so glad you had such a smooth experience at our Edinburgh store! Thank you for the lovely review and we'll be sure to pass on your kind words to the team there.

Posted 1 year ago

“Amazing frame, great price, and fabulous staff!”

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Posted 1 year ago

Hey Luis, thank you for taking the time to leave us a review. Hopefully we'll see you again soon!

Posted 1 year ago

“Very happy with the full experience.”

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Posted 1 year ago

Hey Kevin, thank you for taking the time to leave us a review!

Posted 1 year ago

“Great service in Edinburgh store and love my new glasses”

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Posted 1 year ago

Hey Victoria, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews