IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - and my varifocals were a perfect fit”

Helpful Report

Posted 1 year ago

Thank you for the great review Valerie! We love that you're enjoying your new sunnies!

Posted 1 year ago

“Amazing service from Iolla again! I ordered my glasses on the Monday evening, paid for express delivery on the Tuesday morning after calling and leaving a voicemail on the Monday evening regarding express delivery and I received a call back on Tuesday morning when they opened from a very helpful woman and they had arrived by the Friday! The quality again is better than other glasses I’ve had from any high street optician at a fraction of the price. Highly recommend :)”

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Posted 1 year ago

Hey Owen, thank you for the wonderful review! We're so glad you received your new Taylor frames so quickly and loved the entire experience. We love having you with us at IOLLA. 🫶

Posted 1 year ago

“Excellent service as always! Great products and attentive staff. Would always recommend.”

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Posted 1 year ago

Hey Cara! Thank you for such an excellent review! We know you're absolutely rocking your stylish new Fergusons. 😎

Posted 1 year ago

“Great experience overall, eyewear quality is quite impressive. No complaints at all!”

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Posted 1 year ago

Thank you for the great review Erjun! 😃

Posted 1 year ago

“First class service and first class product. I'm very happy with my new prescription lens sunglasses. Thank you!”

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Posted 1 year ago

Thank you for such a first class review, Guy! We're so happy to hear you're loving your new Douglas sunnies!

Posted 1 year ago

“Great company, friendly helpful staff, fabulous glasses.”

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Posted 1 year ago

Thank you for such a great review Sheila! We love having you with us at IOLLA!

Posted 1 year ago

“amazing service staff very helpful received my glasses within 10 days”

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Posted 1 year ago

Hey Jane! Thank you for your kind words and we're glad your new Bell frames reached you quickly. We'll let our West George Street team know they did a great job!

Posted 1 year ago

“Lovely staff. An amazing amount of choice and a great price”

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Posted 1 year ago

Thank you for the lovely review Lesley! We hope you're loving your new Burns sunglasses! 😎

Posted 1 year ago

“Nice glasses”

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Posted 1 year ago

Hey Ross, thank you for your review!

Posted 1 year ago

“Amazing customer service, a great price, and a well-made pair of prescription sunglasses!”

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Posted 1 year ago

Hey Daniel, thank you for your review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Absolutely fantastic service start to finish , could not fault , very impressed , won't buy my glasses from anywhere else now.”

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Posted 1 year ago

Hey Julie, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA.

Posted 1 year ago

“Lovely People, lovely Glasses”

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Posted 1 year ago

Hey Keith, thank you for your review!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hey Lawrence, thank you for your review!

Posted 1 year ago

“Always great service. I was treated with utmost care and looked after for every step of the way. Even processed and prepared my order through WhatsApp. Would highly recommend.”

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Posted 1 year ago

Hey Henry, thank you for your review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Customer service was excellent at manchetser, glasses quality and design is brilliant. Only thing I can ask for is if they have more size options, in this design for larger or smaller.”

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Posted 1 year ago

Hey Omar, thank you for your review! Our customer's feedback is so important to us, so we'll make sure this is passed back to our product design team.

Posted 1 year ago

“I visited IOLLA for the first time after a recommendation from a friend. I was not disappointed! Loved the range and quality of the glasses and ordered mine after some help from a friendly member of staff. The order didn't take long and I am delighted with my glasses and the price too!”

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Posted 1 year ago

Hey Marilyn, thank you for taking the time to leave us such a lovely review! We're so glad to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hey Archie, thank you for your review!

Posted 1 year ago

“Excellent choice of frames, helpful staff, friendly without being overbearing. Prompt service with adjustments at fitting completed efficiently. This was my second pair of glasses with you and I will be using you in the future.”

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Posted 1 year ago

Hey Christine, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us. Looking forward to seeing you again!

Posted 1 year ago

“Second visit to Iolla. Fantastic service and my new varifocal sunglasses are outstanding. Only wish we had one here in Belfast!”

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Posted 1 year ago

Hey Elaine, thank you for your lovely review! We're delighted to hear that you're loving what we do here at IOLLA. Maybe one day in the future!

Posted 1 year ago

“Warm and welcoming store. The selection of glasses are amazing, so many styles to choose from and the ease of picking them is great. Delivery only took around a week and the fit perfectly. So happy with my new iolla’s”

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Posted 1 year ago

Hey Nicola, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews