IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.92

4.9 Rating 4,438 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 4,438 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 19th February 2024

265

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality glasses and exceptional customer service”

Helpful Report

Posted 1 month ago

Hey Denisa, thanks for taking the time to leave us this great feedback. We're so happy you are loving your new glasses!

Posted 1 month ago

“I absolutely love my glasses. Thank you so much! You can tell the lenses are excellent quality. Purchasing elsewhere, the lenses alone would cost what this whole set did. Such good value for money and the frames are beautiful too!”

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Posted 1 month ago

Hey Rachel, thanks for taking the time to leave us this lovely feedback! We're so happy you are loving your new glasses and cant wait to see you again soon!

Posted 1 month ago

“I ordered prescription sunglasses using the express service. They arrived at the store within a few days. Couldn’t be happier!”

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Posted 1 month ago

Thanks for leaving us this lovely review Emma. We hope you enjoy your new sunglasses!

Posted 1 month ago

“Great value and excellent in-store service. I have quite a complex prescription so was particularly impressed.”

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Posted 1 month ago

Thanks for taking time to leave a great review Stuart. We're so pleased you are happy with your new glasses!

Posted 1 month ago

“The salespeople were very helpful and friendly! Theyy were very informative about the products, and the differant options available! It was a very pleasant experiance and I love my new sunglasses!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave us a lovely review Melissa. We're so pleased you had a great experience in our showroom and are happy with your new sunglasses!

Posted 1 month ago

“Great choice, loved how it was set out with clear width size for each frame. The staff were very friendly and approachable and the shop just had a really nice vibe. Only niggle is I would have liked a quicker turnaround in my glasses being ready.”

Helpful Report

Posted 1 month ago

Hey Sharon, glad to hear you had such a great time in our showroom! Our customer feedback is really important to us so i will make sure to pass all feedback on!

Posted 1 month ago

“Great service, sent in good time and well made glasses. All round very happy with the service.”

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Posted 1 month ago

Glad to hear you had a great experience with us Declan. Thank you for taking the time to leave us a review!

Posted 1 month ago

“Amazing quality of glasses for the price you pay. I always bought designer glasses however as I've wanted to style myself better, I felt that high designer brands all just follow whatever in fashion that season. Defo think I stand out with these new ones and that's what I want!”

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Posted 1 month ago

Hey Rebecca, thank you for taking time to leave such a lovely review. We're so pleased you had such a positive first shopping experience with us and can stand out with your Parker frames!

Posted 1 month ago

“Perfect from start to finish. Great advice as to what size frame suited my prescription best. Frames arrived sooner than expected. I always use the store as that’s how I prefer to shop and everyone is so welcoming and helpful.”

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Posted 1 month ago

Hey Laura, we're so pleased you had such a great experience in our showrooms. We hope to see you again soon!

Posted 1 month ago

“I don't go with any other company than IOLLA since I have to use glasses”

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Posted 1 month ago

Hey Paulina, thank you for taking the time to leave us a great review. We're so pleased you love IOLLA as much as we do!

Posted 1 month ago

“Great customer service and glasses arrived within around 7 days. Delighted with the service I received. Iollla have such a wide choice of styles.”

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Posted 1 month ago

Hey Jodi, thank you for taking the time to leave such a lovely review, we're so pleased you are happy with your new glasses!

Posted 1 month ago

“Amazing service, good quality products, great advice and quick delivery time. Highly recommend !”

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Posted 1 month ago

Hey Katarzyna, we're glad to hear you had such a great experience with us. You look great in your new glasses!

Posted 1 month ago

“I ordered glasses from Iolla because my prescription is quite high and usually I can't afford to have my lenses thinned because it's so expensive. Iolla have great frames and for the price to include lense thinning is amazing. I did have an issue with my pair that I ordered online as they gave me headaches, but I contacted their customer service and they responded quickly and were very friendly. We agreed I would go in store to get further measurements taken and they re-did the lenses with these updated measurements for free. Now they're perfect! I will definitely be ordering more pairs as I think they're the best price around and despite the issues, their response to it has actually made me more likely to order again.”

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Posted 1 month ago

We're so pleased to hear that everything worked out in the end and you love your glasses Anna! Thank you so much for this lovely review

Posted 1 month ago

“Very helpful and friendly staff. Wonderful glasses”

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Posted 1 month ago

We're delighted that you love your glasses Jasdeep! Thank you so much for your lovely review

Posted 1 month ago

“When I visited your Finnieston showroom I was greeted by the most friendly staff I have ever encountered. They were knowledgeable and there was no pressure to buy. My wife also purchased glasses and we are both delighted. I have already had compliments regarding my glasses and have recommended your business to several people.”

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Posted 1 month ago

Wow, what a lovely review. Thank you so much Ian! I'll be sure to pass your kind words onto our team in Finnieston, I know they'll be delighted

Posted 1 month ago

“As always, pleasant, helpful members of staff. Good service and delivered in timely fashion.”

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Posted 1 month ago

Were so pleased you had a great IOLLA experience Gael! Thanks so much for sharing your feedback

Posted 1 month ago

“Now have 2 pairs of iolla. Both have been greatly admired. I love the funky colours .”

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Posted 1 month ago

You look fantastic in your new specs Sarah! We really appreciate you taking the time to write this lovely review

Posted 1 month ago

“Funky glasses. Very happy they now have the blue light lenses. Have not been able to find a pair of glasses in years that beat my IOLLA ones.”

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Posted 1 month ago

Thank you Lillian! This is really lovely to hear

Posted 1 month ago

“Great choice of really good quality frames at a very reasonable price!”

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Posted 1 month ago

Thanks for this lovely review Gemma! It really means a lot to us

Posted 1 month ago

“After having purchased a pair of prescription glasses which I was very happy with I decided to purchase a pair of prescription sunglasses. Pick them up last week and fortunately we had a bit of sun to trail them…. I’m delighted!!”

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Posted 1 month ago

We're so pleased that you're happy with your new sunglasses Patricia! We'll keep our fingers and toes crossed for some lovely sunshine soon ☀️

Posted 1 month ago

IOLLA is rated 4.9 based on 4,438 reviews