IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant, super helpful staff. Delighted with my gladdes.”

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Posted 2 years ago

Thank you so much for your 5-star rating of IOLLA, Debbie! We are glad to hear that you had a positive experience with both our staff and your glasses.

Posted 1 year ago

“Amazing experience!”

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Posted 2 years ago

Thanks for leaving us this great review!

Posted 1 year ago

“Very friendly and helpful staff in Glasgow shop. Spacious, no pressure to buy. Three friends to whom I recommended Iolla to, have purchased your glasses.”

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Posted 2 years ago

Hi Carol, thanks so much for taking the time to leave us this lovely review, and for recommending us to your friends! This really helps us as a small business! We'll be sure to pass your comments on to our Finnieston team

Posted 2 years ago

“Excellent service all round. Highly recommend. 5*”

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Posted 2 years ago

Hi Elizabeth! Thanks so much for taking the time to leave us a review! We're so glad to hear about your great experience!

Posted 2 years ago

“Great frames, fast efficient service, and charming, helpful staff”

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Posted 2 years ago

Hey Anne, thank you so much for your review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“I had a problem with my frames. I went to Iolla and they immediately popped my lenses into a new frame, no charge. Exceptional and very speedy service. I was mightily impressed! Dougie Napier”

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Posted 2 years ago

Hey Dougie, thank you so much for your review! We're so glad to hear that you've had a great experience with us at IOLLA!

Posted 2 years ago

“Excellent service, very helpful staff and prompt deliver. Excellent product, no issues with new glasses.”

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Posted 2 years ago

Hey Irene, thank you so much for your review! Hopefully we will see you again soon.

Posted 2 years ago

“Great service, great product, great price.”

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Posted 2 years ago

Hey David, thank you for your lovely review!

Posted 2 years ago

“First class service, always so friendly and easy to contact. Small issue with glasses which was rectified very quickly”

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Posted 2 years ago

Hey Dylan, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 2 years ago

“Very good quality glasses for the money have no complaints nice friendly staff”

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Posted 2 years ago

Hey Christopher, thank you for taking the time to leave us a review! Hopefully we will see you again soon.

Posted 2 years ago

“Very easy and efficient service”

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Posted 2 years ago

Hey David, thank you for your review!

Posted 2 years ago

“Great glasses. You don't have to pay extra for thin lenses. Great customer service, have never had anyone spend as much time as Iolla to make sure the pupillary distance was correct. Great service!”

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Posted 2 years ago

Hey Lori, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA. Hopefully we'll see you again soon!

Posted 2 years ago

“Very good quality glasses for an amazing price. The delivery was nice and speedy as well.”

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Posted 2 years ago

Hey Katarzyna, thank you for your review! We're delighted that you're loving what we do here at IOLLA.

Posted 2 years ago

“I have 5 pairs now ! First visited store in Glasgow in 2019 and now my go to for stylish and affordable choice”

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Posted 2 years ago

Hey Steve, thank you for your review! We're delighted to hear that you're loving what we do at IOLLA.

Posted 2 years ago

“The staff in your Glasgow store were simply brilliant.Listened carefully to issues I was having finding petite glasses that took take variofocal lenses. y our staff found me a pair straightaway that I am very happy with.I even bought my daughter a pair of funky green glasses for Xmas instead of a stocking this year.Why not give the gift of stylish sight when money is tight.Tracey”

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Posted 2 years ago

Hey Tracey, thank you so much for your lovely review! We're delighted to hear that you're loving your glasses. Hopefully we will see you again soon!

Posted 2 years ago

“Love my new glasses. Everything so easy to order and collect. Staff were friendly and helpful.”

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Posted 2 years ago

Hey Susan, looking fab! We're so glad to hear you're loving your new glasses.

Posted 2 years ago

“Great service and great glasses. Faultless, when every other thing seems broken!”

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Posted 2 years ago

Hey Paul, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“Excellent service, fun website to use. Would try to make clearer that only one individual can place an order on the same email address and block payment if the second order if same email address inadvertently used. Quality specs, well done👍”

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Posted 2 years ago

Hey Robert, thank you so much for your review! We're so glad that you're loving your new glasses, and we appreciate your feedback!

Posted 2 years ago

“Easy to use website. Straightforward ordering and my glasses arrived very quickly. Would definitely recommend.”

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Posted 2 years ago

Hey Mark! Thank you so much for taking the time to leave us a review. We're so glad to hear that you're loving what we do at IOLLA!

Posted 2 years ago

“Really quite perfect from the shop staff to delivery. Very pleased.”

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Posted 2 years ago

Hey David, thank you so much for your review!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews