IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just picked up my 5th pair at St. Ann's Sq in Manchester. Love the trendy frames, low prices and stellar and friendly sevice. I use multifocals, and never had any issues or complaint. As good as glasses that cost three times as much, and way better looking 😊”

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Posted 1 year ago

Hey Irene, thank you for taking the time to leave us a review! We're so delighted to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Great experience, very nice glasses at a great price”

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Posted 1 year ago

Hey William, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us at IOLLA, hopefully we'll see you again soon!

Posted 1 year ago

“Gorgeous frames. Brilliant service. Great value.”

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Posted 1 year ago

Thank you for the great review Elizabeth! We hope you're enjoying your new sunglasses!

Posted 1 year ago

“Lovely and helpful staff in the Manchester branch. Great product, really well made and crafted”

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Posted 1 year ago

Hey Matthew! We love that you had a great time with our Manchester team and are loving your new Forbes sunglasses! 😎

Posted 1 year ago

“I'm so happy with everything especially my gorgeous new specs. Seamless professional extremely friendly service. From choosing to ordering to collecting my specs - totally stress free.”

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Posted 1 year ago

Hey Dorothy! Thank you for such an amazing review! We're so glad you had such a great time on your first journey with us and can't wait to welcome you back soon.

Posted 1 year ago

“Fabulous service, easy to navigate, fabulous choice of frames.”

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Posted 1 year ago

Thank you for your fabulous review Margaret! We're glad to hear you loved our service and your new frames. 😄

Posted 1 year ago

“Had an amazing first time experience in Manchester st Anne’s with pearl. They gave me all the info I needed and made the experience fun and easy. Thank you!!”

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Posted 1 year ago

Hey Caitlin! Thank you for your lovely review! We're glad to hear your first time shopping with us went so well. We hope you're loving your new frames and we'll pass your kind words on to our Manchester team.

Posted 1 year ago

“I saw frames I love when visiting Glasgow earlier this month from Boston in USA. I was told they would take 5-6 weeks to arrive (just the frames) when I purchased them. In fact, they arrived in two weeks. Love them. thank you iOLLA for such good service, good price.”

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Posted 1 year ago

Hey Nancy! Great to know we have IOLLA lovers across the pond. We're glad you got your frames so quickly and are loving your new Allans!

Posted 1 year ago

“I love Iolla glasses and own quite a few pairs. They are always being complimented and I am asked where I bought them. I really wish they would do a bright pink colour and the lava red in all the styles.”

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Posted 1 year ago

It's great to hear about your love and support for IOLLA, Elisabeth! It's amazing to hear you're loving your IOLLA frames and getting compliments, we're sure you're turning heads! We've passed your feedback on to the team and hope to bring around more pairs you'll love soon. 😊

Posted 1 year ago

“What a great set-up. One price for everything, no hidden extras, helpful staff. Perfect.”

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Posted 1 year ago

Hey Duncan! We're glad you love what we're doing here at IOLLA. Thank you for your lovely review!

Posted 1 year ago

“From the minute I walked through the door I knew I was going to like this place staff are so friendly the music in the background is a lovey touch and I the the girls and boys really go out of their to help wonderful experience 😀😀”

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Posted 1 year ago

Hey Tricia! Thank you for leaving us such a wonderful review. We're glad you loved the tunes and service and hope you'll come back again! 🎶😄

Posted 1 year ago

“Always a great service and enthusiastic staff members”

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Posted 1 year ago

Hey Tess! Thank you for your continued support of IOLLA and for the great review. We love having you here! 😊

Posted 1 year ago

“The assistant was very friendly and handled my purchase of new prescription sunglasses with expertise.”

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Posted 1 year ago

Hey Patricia, thanks for leaving us this great review! We're so glad you had such a lovely time in one of our showrooms, we can't wait to see you again soon.

Posted 1 year ago

“Amazing experience. Such lovely staff. Great selection of quirky glasses and a refreshing alternative to the norm. Brilliant customer service and speedy delivery. I love my new glasses 😎👍”

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Posted 1 year ago

Hey Neil, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“Great service at a great price. Some excellent quality products too which I’ve been very pleased with having bought my second pair just last month.”

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Posted 1 year ago

Hey Adam, thank you for taking the time to leave us a review! We're so glad that you're building your eyewear wardrobe with us. Hopefully we'll see you again soon!

Posted 1 year ago

“Needed distance glasses for Aqua as did not want to use my Cartier. The girls were very pleasant, helpful & kind & organised everything quickly & smoothly. Very good value for money for what I needed.”

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Posted 1 year ago

Hey Theresa, thank you for your review! We're delighted to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

“Good service, quick - delivery right to your door.”

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Posted 1 year ago

Hey Molly, thanks for your review!

Posted 1 year ago

“Excellent service. Friendly staff. Glasses are brilliant quality and fit really well. So many options to choose from. Would highly recommend.”

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Posted 1 year ago

Hey Gillian, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us and are loving your new glasses. Hopefully we'll see you again soon!

Posted 1 year ago

“Love our new glasses! Received both within 2 weeks and they look great!”

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Posted 1 year ago

Hey Jason, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 1 year ago

“Excellent range of frames, very efficient ordering and subsequent pick up and a great price.”

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Posted 1 year ago

Hey Alan, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA.

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews