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Interweave Textiles Limited Reviews

4.6 Rating 603 Reviews

90 %

of reviewers recommend Interweave Textiles Limited

Company Reviews

Product Reviews

4.6

Based on 603 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Interweave Textiles Limited 5 star review on 8th April 2022

Interweave Textiles Limited 5 star review on 26th August 2021

Interweave Textiles Limited 5 star review on 23rd June 2021

Interweave Textiles Limited 5 star review on 22nd March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I have returned the purchased product 5 days back. But I didn’t receive neither any confirmation mail nor the refund if the money. Kindly look into it. Many many thanks.”

Good morning Saurav, Thanks for taking the time to leave a review, we appreciate it. We apologise for any inconvenience caused, and we will look into this as soon as we can. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I’ve done two orders of blue cobalt scrubs. I have been very happy with the scrubs, however on my second order the scrub tops I received have a really large V neck, this was not the case with the previous pair of scrubs were just perfectly fit. Overall I do recommend the scrubs.”

Good afternoon Sam, Thanks for taking the time to leave a review, we appreciate it! We are sorry to hear the scrub top was not as anticipated. If you would like, you may send pictures to our team at info@interweavetextiles.com so we can look into this for you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Helpful and quick service but wrong socks were sent first time and didn't have enough to fulfil order second time. Am advised that company no longer provide single tread socks. Double tread are too tight to pull over swollen feet and dressings. A refund has been received.”

Good morning Pauline, Thank you for taking the time to leave a review, we appreciate it! We are glad to hear the team were helpful in resolving your issue. And we apologise for any inconvenience caused with the single tread socks. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Good quality product”

Good afternoon Robert, Thanks for taking the time to leave a review, we appreciate it! We are glad to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“perfect for my hospital bed a great fit . i love the feel of it i ordered a second one”

Good morning Ann, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order and that it fits well. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“very quick service this is the second time we have used interweave i am sure we will use you again in the future”

Good afternoon Roy, Thank you for taking the time to leave a review! We pride ourselves in our products and delivery times, and it’s always great to hear that this is appreciated. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Excellent quality and great delivery and packaging . Very impressed”

Good afternoon Caroline, Thanks for leaving a review, we appreciate your time! We are glad to hear your order arrived quickly, and that you are pleased with the items. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very fast shipping perfect condition . And very cosy . Will definitely be buying again”

Good morning Crina, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Very straightforward to order, received my order very quickly, and I'm very pleased with my purchase of a new slidesheet.”

Good morning Netta, Thank you for taking the time to leave a review! We pride ourselves in our products and delivery times, and it’s always great to hear that this is appreciated. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“At he moment , despite being promised a Royal Mail 24 service , your products have not been delivered to my elderly next of kin I can’t track it as it says can only be tracked “ once an attempt at delivery has been made “ Disappointed”

Good morning Paul, Thank you for taking the time to write a review, we do appreciate all feedback from our customers. As discussed during your call yesterday, please do let us know if your order has not arrived in 5 working days. We completely understand how frustrating this can be and can only apologise for the inconvenience caused which is unfortunately outside of our control. In the meantime, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Easy to order, arrived very quickly. Product as described and fits perfectly, father in law as swollen feet as been difficult to find items that fit.”

Good morning Sarah, Thank you for taking the time to leave a review! We pride ourselves in our products and delivery times, and it’s always great to hear that this is appreciated. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Received exactly what I ordered”

Good morning Alma, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Brilliant prices, service and products”

Good morning Quamar, Thanks for taking the time to leave a review! It's great to hear you're happy with your purchase. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“The order was delivered very quick and very glad of the items.”

Good morning Denise, Thanks for leaving a review, we appreciate your time! We are glad to hear your order arrived quickly, and that you are pleased with the items. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I find that the product is perfect. The pillows are identical to those I had whilst in Hospital. But Really. The amount you charge to deliver them and in a plastic bag such ultra light pillows just 2!!! The parcel could have blown away there's no way the delivery price should have been SO HIGH!! 😠😤💰💰💸💸”

Good afternoon Karen, Thanks for leaving a review, we appreciate your time. We understand your frustrations. Our carriage charge is to ensure safe and fast delivery. We offer free delivery on orders over £50 to UK mainland. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Exactly what was required”

Good afternoon John, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Colour is as shown online, quality seems fine too. I haven't washed the blankets yet so can't comment on laundry performance.”

Good morning Mary, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with the order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Always quick to deliver. A pleasure to deal with.”

Good morning Martin, Thank you for taking the time to leave us a review, we appreciate it! We are happy to hear you had a positive ordering experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I paid UK VAT to Interweave for goods shipped to ireland, then was charged Irish VAT again on arrival (i was also charged nearly £15 to post an envelope and was charged UK VAT on that too) I won’t be buying here again”

Good morning Barry, Thanks for taking the time to leave a review. We are very sorry to hear you had shipping issues, and we are looking into this currently. We sincerely apologise for any inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Ordered 4 Fitted sheets for Hospital Bed. Good quality and they arrived on time. No problems. Great service. Happy Customer.”

Good morning Ann, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with the sheets. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

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Interweave Textiles Limited is rated 4.6 based on 603 reviews