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Interweave Textiles Limited Reviews

4.6 Rating 603 Reviews
90 %
of reviewers recommend Interweave Textiles Limited
Company Reviews Product Reviews
463
 Metrics Info
4.6
Based on 603 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Interweave Textiles Limited Reviews

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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VERA R
Verified Buyer
“Purchased for my mother after a stint in hospital, now bedbound. Exactly the same quality as a hospital gown, back is split, which helps the carers. Recommeded.”
Helpful Report
Good afternoon Vera, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the gown is suitable for your mother, and we wish her well. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
ARMANDO G
Verified Buyer
“The sizing is completely wrong The sox I got were more like Large instead of XL AND, they were short”
Helpful Report
Good morning Armando, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear the socks did not meet your expectations. These socks have a size guide on the product page to help you choose. We recommend sizing up for swollen feet. We apologise for any inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
DAVID B
Verified Buyer
“Delighted to find socks that actually fit my large feet…..have tried several companies claiming 15 1/2….. but all of them are very tight and affect my circulation… Thanks ! .”
Helpful Report
Good morning David, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you were able to find the right socks for you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
NIGEL R
Verified Buyer
“I purchased the socks for my Mother, they are excellent, just what she needed”
Helpful Report
Good morning Nigel, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the socks met your expectations. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
ANDREW C
Verified Buyer
“Great service”
Helpful Report
Good morning Andrew, Thanks for taking the time to leave a review, we appreciate it. We are happy to hear you had a positive experience shopping with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
KATHRYN W
Verified Buyer
“I gave instructions to leave in porch for someone immobile… hence the fall socks Shame all we got was a Royal Mail card saying you weren’t in we will call again. More than disappointed”
Helpful Report
Good morning Kathryn, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear your order was not delivered how you requested. Unfortunately, we do not have control over the delivery once the order leaves us. We apologise for the inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
DAVID R
Verified Buyer
“Excellent service from order to delivery. Returns and repayment to account was trouble free.”
Helpful Report
Good morning David, Thanks for taking the time to leave a review, we appreciate it. We are very pleased to hear you had a positive shopping experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
MRS J G
Verified Buyer
“My husband has a hospital bed in his room which he found a little uncomfortable due to the fact he couldn't stick his feet out of the end of the bed when sat up, therefore his legs were scrunched up. The district nurse then informed us that the bed could be extended which was great. The problem was then , my fitted sheets didn't fit. When I found out that you did longer sheets I couldn't believe it . They went over the mattress like a dream . Thank you so much.”
Helpful Report
Good afternoon Mrs J, Thanks for taking the time to leave a review, we appreciate it! We are so pleased to hear you found the sheets you needed, and we hope your husband is feeling more comfortable now. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
PAMELA F
Verified Buyer
“Very pleased with the service and prompt delivery.”
Helpful Report
Good morning Pamela, Thanks for leaving us a review, we appreciate your time. We are happy to hear you are pleased with your ordering experience and delivery. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
KEENAN S
Verified Buyer
“Was disappointed with the colour, but came to a satisfying outcome”
Helpful Report
Good morning Keenan, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are satisfied with your order, and apologise for any inconvenience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
ROGER B
Verified Buyer
“Very efficient sales service”
Helpful Report
Good morning Roger, Thanks for leaving us a review, we appreciate your time! We are happy to hear you had a positive ordering experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
COLETTE W
Verified Buyer
“Excellent service and great product.”
Helpful Report
Good morning Colette, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear you are pleased with your product and ordering experience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
KELLY-ANN P
Verified Buyer
“Item never arrived”
Helpful Report
Good morning Kelly-Ann, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear your order has not arrived, and we apologise for any inconvenience this has caused you. We are looking in to this for you, or you can contact us at info@interweavetextiles.com with any additional information about your order. Kind regards, Interweave Customer Services Team
NICKALENE G
Verified Buyer
“Very good service”
Helpful Report
Good morning Nickalene, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you had a positive ordering experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
DAVID T
Verified Buyer
“Excellent, perfect for swollen ankles and wide fitting, also easy to put on . Wide tops so no restriction marks above the ankle warm and snug toes. Will be ordering more for replacing my old tight shrunk socks.”
Helpful Report
Good morning David, Thank you for leaving us a review, we appreciate your time. We are very pleased to hear the socks work well for you and bring you comfort. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
ROY P
Verified Buyer
“Excellent product fitted sheet does not crease. Excellent delivery.but with vat added and delivery charges item was a bit costly but I bought 3 !!!”
Helpful Report
Good afternoon Roy, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the sheet, and that it arrived promptly and safely. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
YULIA S
Verified Buyer
“Hi, I was expecting a slightly smaller size of medium version. I used this long sleeve scrub previously in one of the hospitals I worked. Maybe I didn’t check the size properly prior to purchase. The material is very good quality and soft. I had to pay the EU tax of €13 plus which makes me very reluctant to buy again unfortunately. Customer service otherwise very good.”
Helpful Report
Good morning Yulia, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with the scrub warm up jacket. Unfortunately we are unable to control the EU charges. We understand your concerns with this. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
SARAH K
Verified Buyer
“I am grateful that i was able to use this website to purchase some very secure anti slip socks for my Mum following her hip replacement surgery. Prices were fair and delivery was swift. Thank you”
Helpful Report
Good afternoon Sarah, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you found the socks you needed for your mum. We wish her a swift recovery. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
PAUL H
Verified Buyer
“I think the design of the sheets are very good but they don't fit all Unfortunately for me I may have got measurements wrong. I have a hospital bed with a blow-up mattress provided by valley of the sheet does not fit and I thought it was a fit all and stretch This is not this company's fault Birthday sheet is too big which I find crazy Very polite to speak to And thank you for your service”
Helpful Report
Good morning Paul, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear the sheets did not fit as you expected. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
ROBYN S
Verified Buyer
“Am happy.It was unfortunate that I may have been in shower when Royal Mail called so a date later than could have been.It could be good to add instructions re safe place to order instructions.I thought you turned the order around quickly! Thanks!”
Helpful Report
Good afternoon Robyn, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the order arrived promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
Interweave Textiles Limited is rated 4.6 based on 603 reviews
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