Interweave Textiles Limited Reviews

4.73 Rating 319 Reviews
94 %
of reviewers recommend Interweave Textiles Limited
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Read Interweave Textiles Limited Reviews

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,

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Can not write a review as the goods have not been delivered!goods now delivered safely..thank you....ladynO placed order withnwas helpful and excellent....socks OK but larger size would be better....
Helpful Report
Dear Jean, We're really sorry to hear that you haven't received your parcel yet. On checking Royal Mail's tracking website now, we can see that it left us on 30th April (the day you placed your order) under the Royal Mail 24hr delivery service and has just this morning arrived at Atherstone sorting centre. We will send you an email now to provide the contact details you need to chase this up with Royal Mail. Kind regards Interweave Customer Services team
Great service. Scrub warm up tops very good quality. Nice long cuffs. Very fast delivery.
Helpful Report
Dear Brega, Thanks so much for leaving us a review! We really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Excellent service all round
Helpful Report
Dear Ken, Thank you for taking the time to leave a review! It's great to hear you're happy with your buying experience. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Delivery very speedy and quality of the socks very good.
Helpful Report
Dear Anne, Thank you for taking the time to leave a review! It's great to hear you're happy with your purchase and with the quick delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
The single-use sliding sheets are easy to use for transferring our patients from trolley to table and back again. Delivery was made in a timely manner, as usual, so thankyou for that.
Helpful Report
Dear Lynne, Thank you so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us especially in times like this, when you must be so short of time. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Product was very much to our satisfaction. Delivery was on time.
Helpful Report
Dear Mary, Thank you so much for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
First order. Only when you have paid are you told delivery is £7.50. Order £15.00 so 50%. I would not have placed order if advised prior. I will never use or recommend Interweave Healthcare. REPLY Interweave now agree there is a software issue so using a tablet, so calculate shipping does calculate cost. They refunded shipping fee of £7.50. Rating now 3 from 1.
Helpful Report
Dear Mr Reeves, We're sorry you feel the cost of postage was a shock. The cost is shown in the Checkout page before you buy. If you felt it was too expensive, you could have cancelled the purchase at that point, by closing the browser, The reason it is £7.50 is so that we can send the goods to you via Royal Mail Track and Trace, so that your parcel doesn't get lost in the post. Prior to using this service, we used to offer a less expensive service, but a few customers didn't receive their parcels, which is why we switched to a more reliable method. We hope however, that you are satisfied with your slipper socks. If you have any other queries, please do contact us on 01422 372333, we'd be happy to help. Kind regards, Interweave Customer Services team
Great service - prompt delivery.
Helpful Report
Dear Marek, Thank you for taking the time to leave a review! It's great to hear you're happy with the quick delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
I ordered fitted sheets and top sheets for a hospital bed, and they arrived very quickly, and are of good quality. No complaints whatever!
Helpful Report
Dear Diana, Thanks so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Quick delivery quality product Thanks
Helpful Report
Dear Mateen, Thank you so much for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Pillows not what I expected they flatten as soon as you lay on them and are noisy
Helpful Report
Dear Christine, We're really sorry to hear about the pillows not being as you expected. They do sometimes get flattened in storage but as we mentioned on the phone, they should have plumped up once out of the packaging. We will issue you a refund as discussed. With kind regards, Interweave Customer Services team
Very prompt delivery, 2 days, perfect fit and great quality. What more can you ask for, and all at a very reasonable price.
Helpful Report
Dear David, Thanks so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Rapid service, very quick delivery bearing in mind the current situation. Quality product
Helpful Report
Dear Angela, Thanks so much for leaving us a review! We really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Received item today washed it and dried it and put it on my bed it fitted ok and quality felt good too that’s all I can say about it at present
Helpful Report
I am very happy with the service. The delivery was two days early and the quality of the goods good.
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Fantastic and quick service for what we needed and in the timeframe that we required. Will definitely use again and would highly recommend
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Prompt delivery. Products were excellent quality. Will definitely order from again.
Helpful Report
Quick delivery, easy to order However, quality not so great. Stitching in pocket came apart within a few hours of wearing the top.
Helpful Report
Great service..... Lots of variety/range of colours... ordered at a busy time, and received within 10 days due to volume of orders... no problems, true sizing. Thank you very much :-)
Helpful Report
Ordered the socks for my housebound Mum, the quality is really good and Mum feels safe walking in them. The service was great came within 2 days of ordering.
Helpful Report
Interweave Textiles Limited is rated 4.73 based on 319 reviews